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Holiday Inn Express Puebla by IHG

3.5 star property

Photo gallery for Holiday Inn Express Puebla by IHG

Gym
Property amenity
In-room safe, desk, blackout curtains, soundproofing
Banquet hall
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(134 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Puebla La Noria by IHG
La Noria
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,066 reviews
The price is AU$98
includes taxes & fees
24 May - 25 May
Holiday Inn Puebla La Noria by IHG

About the area

Puebla

Located in Puebla, Holiday Inn Express Puebla by IHG is a 4-minute drive from Parque del Paseo de Los Gigantes and 5 minutes from Zócalo de Puebla. .This hotel is 2.6 mi (4.1 km) from Puebla Cathedral and 3.2 mi (5.1 km) from Angelopolis Commercial Center.

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.9 km
  • Galerías Serdán - 17 min walk - 1.5 km
  • Triangulo Las Animas Shopping Center - 6 min drive - 2.7 km
  • Museum of the Mexican Army and Air Force - 6 min drive - 2.3 km
  • Cuexcomate Volcano - 9 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de Los Angeles - ‬2 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Antigua Taquería La Oriental - ‬7 min walk

About this property

Holiday Inn Express Puebla by IHG

Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 189 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 2067 square feet (192 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Puebla

Holiday Inn Express Puebla

Holiday Inn Express Puebla Hotel Puebla

Holiday Inn Puebla

Puebla Holiday Inn

Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1419 out of 1855 reviews
Rating 8 - Good. 318 out of 1855 reviews
Rating 6 - Okay. 73 out of 1855 reviews
Rating 4 - Poor. 15 out of 1855 reviews
Rating 2 - Terrible. 30 out of 1855 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector, Coyoacan

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Jan 2026

10/10 Excellent

Noe

Stayed 6 nights in Jan 2026

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Feb 2026

6/10 Okay

Eduardo

Travelled with family
Liked: Amenities
Bathroom was old and water was coming out from shower, we also found cockroaches in the room.
Stayed 8 nights in Jan 2026

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel bien en general, aunque nos tocó un cuarto que tenía olor a humedad (5o piso hasta el rincón) y bastante frío. Los empleados muy amables, solicitamos una cobija por lo mismo, la seguimos esperando. El desayuno y estacionamiento bien en general, sin ninguna queja.
Stayed 1 night in Jan 2026

10/10 Excellent

FRANCISCO JOSE

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best! It was close to walmart and the bus terminal, that was a big plus for us. And just a smalll commute to the centro of Puebla (taxi ride $82 mexican pesos Uber ride) And i can't forget to mention that we got upgraded at no charge. Excellent customer service!
Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo, Simi Valley

Liked: Cleanliness, amenities, property conditions & facilities
The room is a good size and clean. The fitness center is well equipped. Breakfast is excellent with regional cuisine and many options. Staff is courteous and helpful. There is plenty of parking in a private lot across the street. It was a better experience than I expected.
Stayed 4 nights in Jan 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness
No upgrade until I went to my first room and it smelled like a sewer sorry to be honest with you and I went downstairs and had to fight for a different room and finally, I did get a better room, but I was never offering an upgrade. I did ask for an upgrade and was denied no other discounts offered.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and staff were helpful.
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, location, value
Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
No heater in the hole floor, let alone my room
Stayed 2 nights in Jan 2026

10/10 Excellent

Shayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Roxana

Stayed 1 night in Dec 2025

8/10 Good

Felix

Stayed 1 night in Dec 2025

10/10 Excellent

Yadira

Stayed 2 nights in Dec 2025

6/10 Okay

Rogelio

Travelled with partner
Liked: Cleanliness
Long waiting line for check in
Stayed 4 nights in Dec 2025

8/10 Good

Juan Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff attended very courteous, clean room, breakfast could be more variety
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Dec 2025

8/10 Good

Juan Enrique

Liked: Cleanliness, staff & service, amenities
The room is good and the amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Kebir

Stayed 2 nights in Nov 2025

10/10 Excellent

Hugo

Stayed 1 night in Nov 2025

10/10 Excellent

Eleodoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place goo people Excellent service
Stayed 7 nights in Nov 2025