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Casa Shalom

2.5 star property

Photo gallery for Casa Shalom

Reception
Superior Room
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View map
Tehuacan Sur no 185 Col. La paz, Puebla, PUE, 72160
  • Place, Angelopolis Commercial Center
    ‪4 min drive‬
  • Place, Metropolitan Auditorium
    ‪4 min drive‬
  • Place, Zócalo de Puebla
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 10
  • 4 Queen Bunk Beds

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Business Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Business Studio Suite

  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Royal Puebla

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 111 reviews
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About the area

Puebla

With a stay at Casa Shalom in Puebla (La Paz), you'll be within a 10-minute drive of Angelopolis Commercial Center and Zócalo de Puebla. .This guesthouse is 12.7 mi (20.4 km) from Africam Safari and 2.9 mi (4.6 km) from Puebla Cathedral.
View more Guest houses in PueblaOpens in a new window

What's nearby

  • Triangulo Las Animas Shopping Center - 17 min walk - 1.5 km
  • Angelopolis Commercial Center - 4 min drive - 3.0 km
  • Metropolitan Auditorium - 4 min drive - 3.0 km
  • Zócalo de Puebla - 5 min drive - 4.1 km
  • Puebla Cathedral - 5 min drive - 4.1 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 13 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪La Crianza - ‬4 min walk
  • ‪Piki Sandwich - ‬1 min walk
  • ‪Gastropub - ‬3 min walk
  • ‪Amorcito Corazón - ‬2 min walk
  • ‪Bellecour - ‬1 min walk

About this property

Casa Shalom

Mediterranean guesthouse with a 24-hour business center and a 24-hour front desk
Casa Shalom offers 12 accommodations with safes and hair dryers. Beds feature premium bedding. 28-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Puebla guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 12 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch smart TV with digital channels

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Shalom Puebla
Casa Shalom Puebla
Casa Shalom Guesthouse Puebla
Casa Shalom Guesthouse
Hotel Casa Shalom
Casa Shalom Puebla
Casa Shalom Guesthouse
Casa Shalom Guesthouse Puebla

Casa Shalom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 183 reviews
Rating 8 - Good. 63 out of 183 reviews
Rating 6 - Okay. 20 out of 183 reviews
Rating 4 - Poor. 7 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Family / Friends Weekend

The Hotel Is in a good Zone, Quiet área , , safety AND near from Restaurants, Downtown n Business Zone in Puebla. Rooms are Big.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 3 nights in Mar 2025

10/10 Excellent

leslie

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Deceptive Photos

This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If Hotels.com includes a lot of disappointing experiences like this, I'll think twice.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very friendly staff, good location always aiming to please.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

maybe will back

overall is regular basis !!!
Stayed 4 nights in Aug 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Shalom, Home away from Home.

Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.

6/10 Okay

Verified traveller

Too expensive for little comfort

It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
Stayed 1 night in Aug 2017

10/10 Excellent

Oralia Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, seguridad y muy buena atención
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in Jun 2025

6/10 Okay

Iker

Travelled with family and small children
Disliked: Property conditions & facilities
No está en buenas condiciones ya está vieja la propiedad La zona en donde se encuentra está muy bien ubicada
Stayed 3 nights in May 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Sus camas confortables
Stayed 1 night in May 2025

8/10 Good

Roberto Valadez

Travelled with family
Liked: Amenities
Considero que necesita mantenimiento en sus instalaciones. Aunque es cómodo y bien ubicado
Stayed 2 nights in May 2025

8/10 Good

Bitia Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para descansar.
Stayed 1 night in May 2025

8/10 Good

Alberto

Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones estan descuidadas. En el baño la peesión del agua es fuerte pero todo está medio tapado. Las toallas se sienten muy usadas
Stayed 2 nights in Apr 2025

8/10 Good

Marco Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen ambiente
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo y limpio
Stayed 11 nights in Mar 2025

10/10 Excellent

Agustín

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shalom

Excelente ubicación, Cholula pueblo mágico a 8 kilómetros, promedio de 100 pesos en taxi, muy cómodas las camas
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a Puebla

Solo fué una noche pero la experiencia fue grata, la atención de la recepcionista muy buena y el cuarto muy bien
Stayed 1 night in Mar 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien, es una casa que se ha ido adaptando a hotel, la habitación que me asignaron muy amplia, con 1 cama King y 2 individuales por un precio sumamente atractivo. Tiene mubles algo viejos pero funcionales (insisto, por el precio, es muy entendible). El agua de la regadera sale con mucha presión como me gusta... creo que el único inconveniente era que el servicio de internet era lento e intermitente.
Stayed 1 night in Mar 2025

4/10 Poor

Jose

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Fue normal , lo que si el trato de la recepcionista de la mañana muy despota y grosera y no había Internet
Stayed 1 night in Feb 2025