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Grand Hotel des Alpes

4.0 star property

Photo gallery for Grand Hotel des Alpes

Front of property
Mountain view
Reception
TV
Indoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View map
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
  • Place, San Martino di Castrozza Ski Area
    ‪1 min walk‬
  • Place, Col Verde Gondola
    ‪2 min walk‬
  • Place, Cabinovia Colverde
    ‪2 min walk‬
  • Airport, Bolzano (BZO)
    ‪121 min drive‬

Room options

View all photos for Comfort Double Room, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Comfort Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Mountain View

Superior Quadruple Room, Mountain View

Superior Quadruple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room, Mountain View

Luxury Double Room, Mountain View

Luxury Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use, Mountain View

Minibar, in-room safe, desk, cots/infant beds

Comfort Double Room Single Use, Mountain View

  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room, Connecting Rooms, Mountain View

Family Triple Room, Connecting Rooms, Mountain View

Family Triple Room, Connecting Rooms, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Hotel Fratazza
Primiero San Martino di Castrozza
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Games room
4.2 out of 5, Very good, 53 reviews
The price is AU$119
includes taxes & fees
9 June - 10 June
Hotel Fratazza

About the area

San Martino di Castrozza

With a stay at Grand Hotel des Alpes, you'll be centrally located in Primiero San Martino di Castrozza, steps from Dolomites and Primiero Valley. .This family-friendly hotel is 0.3 mi (0.5 km) from Col Verde Gondola and 0.3 mi (0.5 km) from Cabinovia Colverde.

What's nearby

  • San Martino di Castrozza Ski Area - 1 min walk - 0.0 km
  • Col Verde Gondola - 2 min walk - 0.2 km
  • Cabinovia Colverde - 2 min walk - 0.2 km
  • San Martino Natural Park - 11 min walk - 1.0 km
  • Tognola Gondola - 16 min walk - 1.4 km

Getting around

  • Feltre Station - 45 min drive
  • Marco Polo Airport (VCE) - 132 min drive

Restaurants

  • Rifugio Tognola
  • ‪La Stube - ‬3 min walk
  • La Malghetta
  • ‪Campo Base Après Ski - Tognola - ‬18 min walk
  • ‪Interski - ‬5 min drive

About this property

Grand Hotel des Alpes

Grand Hotel des Alpes offers 44 accommodations with minibars and safes. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
Make yourself at home in one of the 44 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at La Camisela, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
La Camisela - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Cervo
  • La Camisela

Things to do

  • 24-hour health club
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between March 19 and June 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 44 lbs per pet

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs (infant beds) are available for EUR 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT022245A135SEES94

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Des Alpes San Martino di Castrozza

Grand Hotel Des Alpes San Martino di Castrozza

Grand Hotel Alpes San Martino di Castrozza

Grand Alpes San Martino di Castrozza

Grand Alpes tino di Castrozza

Grand Hotel des Alpes Hotel

Grand Hotel des Alpes Primiero San Martino di Castrozza

Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

Grand Hotel des Alpes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 15 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was exceptional. The staff was so friendly and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!
Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Suite size room for price of normal room
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clay, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with a mountain view

Wonderful experience. The best resteraunt in town is in the hotel, although the spa was a little less than expected, the overall experience was wonderful. The ski bus stops close by, and the parking is exceptionally convincent. Great place for a weekend getaway.

10/10 Excellent

Al & Trace, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer vacation

Only stayed two nights with breakfast. Room was great as was the hotel and staff. You won't be disappointed with this choice of hotel. Enjoy....

10/10 Excellent

Alessandro

Stayed 7 nights in Jan 2026

10/10 Excellent

Alberto, Roma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È la seconda volta che alloggio in questo hotel. Facile da raggiungere e comodo per girare in centro anche senza auto. Camere pulite e spaziose. Colazione ottima e con molta scelta, dal salato al dolce. Personale gentile e disponibile.
Stayed 3 nights in Aug 2025

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Svært fornøyd!

Meget fornøyd med oppholdet. Stort hotel men samtidig veldig god service. Fikk gode råd til tur i fjellet av eieren selv. Parkering og beliggenhet helt topp.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ezio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel eccellente

Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel :) Wandermöglichkeiten 5min entfernt. Alles super gelaufen und tollen Frühstück.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Livia

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Sérgio Frederico

Stayed 1 night in Feb 2025

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities
Un hotel con i suoi anni ben tenuto. Gentile il personale al ricevimento e le ragazze al servizio colazioni così come le cameriere ai piani.
Stayed 2 nights in Jan 2025

8/10 Good

Giuseppe

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Simone

Travelled with family
Disliked: Staff & service
Personale indifferente
Stayed 5 nights in Jan 2025

8/10 Good

Pierluigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bene
Stayed 3 nights in Jan 2025

10/10 Excellent

Maxence

Stayed 1 night in Sep 2024

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alberto, Roma

Liked: Cleanliness, staff & service, amenities
Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Stayed 3 nights in Aug 2024