Room was in good condition and staff was courteous to us, but when we arrived the check in process took well over an hour with a line out the door. We were first told there was not a room for us, then we were offered a place in Kittery, Maine which wouldn't work. Because of the delays before finally being assigned a room, we lost a reservation that we had scheduled months ago, so that was a huge disappointment. Also, the valet guy might wanna lay off the weed while at work, especially handling people's keys and cars. He seemed to be imapired and smelled like a dispensary. The stay itself was fine, just disappointed.