6/10 Okay
Jean-François
8 Feb 2026
Liked: Cleanliness, amenities
Amazing building, staff helpful but we had trouble with the shower (only hot water or freezing cold, nothing in between) so we were not able to have a decent shower during our stay. They blocked the room in front for us to take a shower… same problem and the thermostatic valve stayed in my hand.
The next day they offer us to change room but we didn’t want to pack for a couple hours…
We asked to cancel our last night as we were very disappointed about our stay, they refused.
So for all the inconveniences, we had ONE free breakfast during our stay…
Daniela was nice and helpful but the management seems to not care about our confort in their hotel.
One the nicest hotel room and building we saw but at the end we checked out very disappointed.
Having a decent shower is basic when you book an hotel… even more in January in Porto.
We don’t recommend
Jean-François
Stayed 3 nights in Jan 2026
























