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McMenamins Crystal Hotel

2.5 star property

Photo gallery for McMenamins Crystal Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Spa
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
303 S.W. 12th Ave., Portland, OR, 97205
  • Place, Powell's City of Books
    ‪1 min walk‬
  • Place, McMenamins Crystal Ballroom
    ‪2 min walk‬
  • Place, Pioneer Courthouse Square
    ‪6 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Portland

With a stay at McMenamins Crystal Hotel, you'll be centrally located in Portland, within a 5-minute drive of Portland State University and Tom McCall Waterfront Park. .This hotel is 2.6 mi (4.2 km) from Oregon Zoo and 1.4 mi (2.2 km) from Moda Center.

What's nearby

  • Powell's City of Books - 1 min walk - 0.1 km
  • McMenamins Crystal Ballroom - 2 min walk - 0.2 km
  • Pioneer Courthouse Square - 6 min walk - 0.5 km
  • Roseland Theater - 6 min walk - 0.6 km
  • Tom McCall Waterfront Park - 12 min walk - 1.0 km

Getting around

  • NW 11th & Couch Stop - 2 min walk
  • Portland Union Station - 14 min walk
  • Portland International Airport (PDX) - 16 min drive

Restaurants

  • ‪Cheryl's on 12th - ‬1 min walk
  • ‪Sizzle Pie - ‬2 min walk
  • ‪Scooter McQuade's Restaurant & Bar - ‬3 min walk
  • ‪Stumptown Coffee Roasters - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

McMenamins Crystal Hotel

McMenamins Crystal Hotel offers 51 air-conditioned accommodations with safes and bathrobes. This Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 51 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include safes, and housekeeping is provided on request.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Zeus Cafe serving guests of McMenamins Crystal Hotel. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Local cuisine breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Zeus Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ringlers Pub - Onsite pub. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ringlers Pub
  • Zeus Cafe

Things to do

  • Billiards/pool table
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8.50 to 26.50 for adults, and USD 8.50 to 11.50 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 12:30 AM

Property is also known as

McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel
McMenamins Crystal Portland
McMenamins Crystal Hotel Hotel
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel Hotel Portland

McMenamins Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 642 reviews
Rating 8 - Good. 163 out of 642 reviews
Rating 6 - Okay. 49 out of 642 reviews
Rating 4 - Poor. 25 out of 642 reviews
Rating 2 - Terrible. 17 out of 642 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities
Wish parking was easier. I wish a free parking pass for a garage would have been nice. Also we didn’t receive a free breakfast. Didn’t know that was available. Otherwise beautiful and clean with a wonderful soaking pool.
Stayed 1 night in Jan 2026

4/10 Poor

Casey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was rude. We completely felt like a burden. Pillows were so used we had to stack 3 on each other to get any kind of support. Menu in our room wasn't available until 10 days after our stay. Bartender at Hals acted as if us ordering was a chore. We used to love staying here. Unfortunately it seems as if staff has forgotten that the customers are what make their job possible. Bartenders at Als den were great, and the ONLY highlight of our trip. They should be training the rest of the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a please staying here. Easy online check in. Clean rooms and we love the themes of the rooms. Shared bathrooms are clean and easy to use. The hot pool is amazing. Food is great and walking distance to so many other options too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was very clean and well appointed, but simple. Location is good, near bars, restaurants, and shops.... Also the Crystal Ballroom! Even so, our room was quiet. Soaking pool was lovely and very clean! Great urban getaway
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Amenable staff, great rooms, clean bathrooms, incredible salt-water hot tub (that's very large), and just an all-around awesome hotel. Highly recommend.
Stayed 2 nights in Dec 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
fun.. but room very dark!
Stayed 1 night in Dec 2025

8/10 Good

Lilly

Liked: Cleanliness, property conditions & facilities
Awesome sauce
Stayed 1 night in Sep 2025

10/10 Excellent

Luz, Seaside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathrooms, everyone was super nice
Stayed 1 night in Dec 2025

10/10 Excellent

Zafer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Stayed 1 night in Nov 2025

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

PHILIP, BEND

Stayed 1 night in Nov 2025

10/10 Excellent

Neal

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
the room was nice and clean. parking is a little hard
Stayed 1 night in Oct 2025

10/10 Excellent

Zeb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway, not family vacation

Breakfast not included, restaurant attached was slightly overpriced for the quality, not the quantity of food. Rooms and shared bath super clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always great and it's always bittersweet when I have to leave.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fun, funky, unique hotel experience! The “soaking pool” was actually a hot tub (no jets) which was a fun surprise! The bed was very comfy and the staff was incredibly friendly. I had so much fun staying here with my friend. My ONLY complaint was that the walls are thin and windows don’t do much to block outdoor sound, all due to it being a historic building (honestly what else can you expect for the price?!). Parking is $26 overnight at the garage down the street, which is a steal compared to other cities. Free coffee in the morning is GOOD and I’m picky!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

CAREY

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kristyann

Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities
Very Bohemian in nature. Staff was good. Room was cluttered, dusty, and felt musty.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025