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The Hotel Zags Portland

4.0 star property

Photo gallery for The Hotel Zags Portland

Lobby sitting area
Exterior
Lobby lounge
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
515 Southwest Clay St, Portland, OR, 97201
  • Place, Portland State University
    ‪1 min walk‬
  • Place, Portland Art Museum
    ‪4 min walk‬
  • Place, Arlene Schnitzer Concert Hall
    ‪4 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (City)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible (City)

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-in Shower)

LCD TV, iPod dock, pay films

Suite, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed (City)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Garden)

Premier Room, 1 King Bed (Garden) | View from room

Premier Room, 1 King Bed (Garden)

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Zags)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Zags)

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (City)

View from room

Premier Room, 1 King Bed (City)

8.8 out of 10
Excellent
(62 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (City, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible (City, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Portland

The Hotel Zags Portland is centrally located in Portland, a 3-minute walk from Portland State University and 6 minutes by foot from Arlene Schnitzer Concert Hall. .This boutique hotel is 0.5 mi (0.7 km) from Portland Art Museum and 0.5 mi (0.8 km) from Pioneer Place.

What's nearby

  • Portland State University - 1 min walk - 0.2 km
  • Keller Auditorium - 3 min walk - 0.3 km
  • Portland Art Museum - 4 min walk - 0.4 km
  • Arlene Schnitzer Concert Hall - 4 min walk - 0.4 km
  • Tom McCall Waterfront Park - 6 min walk - 0.6 km

Getting around

  • SW Market & 5th Stop - 1 min walk
  • Portland Union Station - 12 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Pizza Jerk - SW - ‬3 min walk
  • ‪Love Belizean - ‬2 min walk
  • ‪In J Coffee - ‬4 min walk
  • ‪Higgins Restaurant & Bar - ‬4 min walk
  • ‪Third Ave Food Carts - ‬1 min walk

About this property

The Hotel Zags Portland

Boutique hotel with a restaurant, 3-minute walk to Portland State University
The Hotel Zags Portland offers 174 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a satisfying meal at PLS on Sixth serving guests of The Hotel Zags Portland. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Portland? This hotel has 2740 square feet (255 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
PLS on Sixth - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • PLS on Sixth

Things to do

  • 24-hour gym
  • Arcade/game room
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges per-night fees for additional included amenities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modera
Hotel Modera Portland
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The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, great amenities. Enjoyed my brief stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great friendly staff, clean rooms and the activities they have to do on site are a plus!
Stayed 2 nights in Nov 2025

10/10 Excellent

Daulton

Stayed 1 night in Nov 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities
The room was clean. Loved the smores.
Stayed 1 night in Nov 2025

2/10 Terrible

Suzanne, Seattle

PARKING = BAIT + SWITCH. They OVERSELL their parking. If you go out, when you come back, you may not be able to park. They refund what you paid for it, but you're suddenly left trying to find another place to park your vehicle late at night. Several other guests returned from concerts, etc, and were faced with the same dilemma.
Stayed 1 night in Nov 2025

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this zags hotel Nov 3-6. Less than 8 channels. Gave me 2 Roku for my Tv and didn’t Work. Gave me a new room with no controllers and tv still didn’t work. Stains On chairs. Wall paper peeling in bathroom
Stayed 3 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Pretty ok. Great location, friendly staff, clean room with excellent bed and quiet view. Not a place to stay if you have allergies. Down pillow and ducts need cleaning. Toilet paper is the worst, so bring your own. Continental breakfast more limited than says on website. Website also claims you can order hot if you want. Should be you can order out. I will return, because of location, but will come prepared.
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Liked: Staff & service
Great location. Easy walking distance to mass transit and downtown shops. Quiet room. Felt safe and secure. Easy parking. Would certainly consider staying again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
MY FAMILY AND I LOVED THIS PLACE!!!! They have so many things within the hotel to do, including toys and a play area for kids. Staff was amazing and the parking was extremely convenient. Will definitely stay again
Stayed 4 nights in Oct 2025

8/10 Good

Kelsey

Liked: Cleanliness
We stayed here before my son left for Army. It was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

ADNAN

Stayed 1 night in Nov 2025

6/10 Okay

Porshe

Travelled with partner
Liked: Amenities
Jay was amazing ! They was reliable and helpful! The room was okay. But there was a few times I think the sink was clogged and there was black stuff all in the sink. Also the shower was definitely clogged standing in a pool of water showering. Also the garage doors were broken so it was definitely an inconvenience to get in and out easily.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Zags whenever I travel to Portland. It is conveniently located, affordable, clean and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Ojjin

Liked: Cleanliness, property conditions & facilities
Staff were great
Stayed 1 night in Nov 2025

2/10 Terrible

Natalie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was really looking forward to staying here because the photos online looked beautiful, but my experience was extremely disappointing and, at times, genuinely unsafe. Right when we arrived, we noticed a strong smell of gas in the building—especially in the basement parking area and continuing into the elevators and first floor. We reported it to the staff and were told they were aware of it, but they “didn’t know where it was coming from.” That alone was unsettling. We also got stuck in one of the elevators twice and had to pry the doors open ourselves to get out. Clearly, the building is not being maintained properly. The bathroom on our floor looked like it hadn’t been cleaned in some time. The ceiling had chipping paint and what appeared to be mold. The room itself felt old, musty, and worn—not at all like the polished presentation online. One of the most concerning issues was the design of the sliding bathroom door. It overlaps with the closet door, so when one opens, the other closes. It’s very easy to get your fingers caught — and unfortunately, my partner did. He lost part of the tip of his finger and was bleeding. When we tried to call the front desk for basic first aid, the phone in the room didn’t even work. We went downstairs to report what happened, and the response was incredibly disappointing. There was no apology, no sense of concern, and the manager was not available. The lack of care around a clear safety hazard
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Helpful staff. Convient location. Nice beds.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex, Cherry Log

Stayed 3 nights in Oct 2025

4/10 Poor

Nyla

Stayed 1 night in Oct 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities
Everything was great even parking!
Stayed 2 nights in Oct 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, amenities
Courteous staff and cool amenities
Stayed 1 night in Nov 2025

2/10 Terrible

Jerel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I travel quite a bit and this was the worse hotel I’ve stayed at in years. The room was dirty, especially the carpets. The bathroom shower was clogged. Even basic things like sufficient towels weren’t in place. Also, the front desk staff were rude and cold. I noticed they didn’t greet returning patrons or make eye contact with them (myself included). Just a bad stay overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Friendly staff, good food, clean & comfy room, fun video/pinball games and easy walk to our concert venue.
Stayed 1 night in Oct 2025

10/10 Excellent

Nyamal, Miami

Stayed 3 nights in Oct 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities
Friendly staff. Great rooms. Funky downtown hotel that’s beautiful
Stayed 1 night in Oct 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities
The staff itself was wonderful. The room itself was a bit outdated and stains on the carpet, but it was definitely functional for our needs. Unfortunately, while we were there the gate to go out of the self parking garage was busted so we had to take a risk and go basically out through the in And luckily no problems occurred. It was just a minor inconvenience. Did not like being charged the extra $30 for the amenity fee per Day as we did not feel it was worth that. Did not seem to be an option to not pay for that. At this point, I’m unsure if we would stay here again.
Stayed 4 nights in Oct 2025