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Laguna Hotel

4.0 star property

Photo gallery for Laguna Hotel

Daily cooked-to-order breakfast for a fee
Deluxe Twin Room
Porch
Exterior
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Room service
  • Free airport shuttle
  • Gym

Explore the area

View map
Section 136 Allotment 8, Waigani Drive, Port Moresby, 0121
  • Place, Papua New Guinea National Museum and Art Gallery
    ‪2 min drive‬
  • Place, Parliament House
    ‪3 min drive‬
  • Place, Nature Park
    ‪4 min drive‬
  • Airport, Port Moresby (POM-Jackson Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room

Premium bedding, in-room safe, desk, blackout curtains

Executive Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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Laguna Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 42 reviews
Rating 8 - Good. 20 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

James

Stayed 3 nights in Sep 2021

6/10 Okay

Edward, Port Moresby

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Went to check in prepared with confirmation number and booking email but front office staff were clueless, said there was no booking, had no idea about Wotif. Took 20 minutes for them to find a senior manager and be directed to get a room prepared. Once in the room, the facilities were fine and the room was quite reasonable but front office staff need a lot of training, especially given the competitive market for accommodation in Moresby these days.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were brilliant
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Teejay, KUT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room kept well and overall the stay was good. Kids enjoyed the pool
Stayed 1 night in Mar 2020

10/10 Excellent

Goini Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, especially the food, the kitchen
Stayed 1 night in Oct 2019

8/10 Good

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are helpful and nice. Facilities are good. Hood food
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't stayed here before but decided to give it a try. It's generally a nice facility but has more potential. The balcony seeemd a bit pointless with no furniture and a view only out onto a schoolyard. The gym is part of the country club that shares the compound and looked to be a good one. I was happy to see a ramp to reach the lobby, but rooms on the upper floor require hauling luggage up and down stairs. The staff were very friendly and generally helpful, The biggest annoyance was the need to order breakfast from a (limited) menu during the week, which slowed things down a good bit. That said, the Mee Goreng was really good and filling. The restaurant feels like an afterthought -- other than the tables and chairs, there's not really anything that sets it apart from the rest of the lobby. The free shuttle to Vision City was handy and punctual.
Stayed 5 nights in Feb 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little known Gem in Port Moresby.

The Laguna Hotel is a good value hotel conveniently located to the Commercial district of Gordons and Vision City shopping centre. Airport transfers are offered in a near new and well maintained van. The restaurant is OK, the rooms are very clean and comfortable, and the Gym (part of the associated "Country Club") is the best I have seen in any hotel. Security is excellent, and the staff are very friendly and capable. WiFi is free, but in some rooms the signal is poor. Luckily, the public areas, especially around the main pool, usually has a good signal. I have stayed here a few times now, and have always the same good quality experience.
Stayed 2 nights in Feb 2019

8/10 Good

Daran

Liked: Cleanliness, staff & service, room comfort

Reasonable place, excellent staff

Airport transfers worked really well but check in a bit clunky as couldn’t find my reservation. Staff were excellent though - they moved me to another room when I complained about the WiFi. Concierge service also went the extra mile. Food in restaurant was excellent, plenty of choice and good quality. Rooms were huge and bed comfortable- slept 10 hours straight through
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Too far from City meaning lots of Taxis which puts the cost of staying at the hotel at a higher rate than it's worth. They could arrange a free drop-off and pick-up point in the city at regular stated times, say every 2 or 3 hours. It doesn't need to be every hour.
Stayed 3 nights in Nov 2018

6/10 Okay

George

Liked: Cleanliness, staff & service, room comfort
It was a nice room and nice place to stay in. The food was good but the WiFi did not work in my room and the pool does not look clean to swim in. Almost green and a film sitting on the surface of the water.
Stayed 2 nights in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, close to airport with great pool, comfortable room, nice cafe and helpful staff.

2/10 Terrible

EdwardLucy, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay

The issues started the moment we arrived. They had the wrong room type and they tried to put us in a room which was different from the one we had paid for. When we arrived to our room they had put in a spare bed that we did not request. This spare mattress smelt like a mixture of damp and mould, it then stunk up the whole room and we had to get the lady to remove it. There were no toiletries apart from a bottle of shampoo. We booked the room for 2 people, yet there was only one packet of coffee and 4 sugars and no milk. The glasses in the bathroom were dusty and had rings on the plate it was placed on. You could tell it had not been cleaned for a while. We wanted to go out for a swim and the pool was not clean, there were no ashtrays around or a nice relaxing place to just sit and have a smoke, apart from standing around the rubbish bins. The food could have been better also. For such an expensive price you would think that the food would be great, yet it was a huge let down. Some were uncooked, overcooked and just no flavor. The place looked amazing, but that was just it. Sounded nice, looked nice, BUT WAS FAR FROM NICE.
Stayed 1 night in Apr 2018

8/10 Good

clint , sunshine coast, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location and great service

Great service, a large comfortable room all the staff are very pleasant and helpful and the restaurant food is world class. A great place to stay.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

So so .ok
Stayed 2 nights in Oct 2017

8/10 Good

N.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

t

Very pleasant hotel with all facilities but has faults - staff badly need training, chefs need to know how to serve hot dishes hot - did not have a hot breakfast once, the food warmers were never turned on - room staff continued to forget either towels or soap or coffee and tea replacements
Stayed 10 nights in Jul 2017

8/10 Good

chin wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good to stay and place are nice too

very comfortable to stay .. and near shopping mall
Stayed 1 night in Jul 2017

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory for my stay
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017