Pet Friendly Accommodation in Port Douglas

Stayed 10 nights in the two bedroom plundge pool in off peak season. Room aircon was amazing for the humid days. Nice complimentary shampoos soaps etc. fully equipped kitchen with everything you need. Washing machine and dryer. quiet rooms. Main pool was also awesome. Always clean and always had staff around cleaning up. Beautiful views and gardens. Lots of cute frogs/toads and night. Restaurant was ok, was pretty overpriced - especially breakfast. Poolside bar was the same menu but the side options only - good serving sizes when they came in takeaway containers.. But it wasn’t hard to go down into town for an amazing meal. Sea temple Ran a free phone line to a local bus shuttle! Lovely company to deal with to get around the area - good rates. Only complaint about our stay was that there was ants getting into our food (sealed pastries and sweets) not the hotels fault obviously - just a heads up. And our private pool wasn’t so private. There was no gate to deter people from coming around to our private bbq area and pool - Just a path that could be accessed by the side of the building. We were shocked to see some people stare into our windows etc - probably trying to understand why there was a pool and bbq area there lol.. just took a little time to get relaxed and use to.. Also the private pool didn’t get cleaned the whole time we were there - with multiple rain downpours and storms (lots of leave and muck in the pool)

The location was great in the main street. Walking distance to shops & restaurants. The bathroom is very big with a large spa bath. It doesn't have any handrails to hang towels.

We loved the outdoor areas, such as the pool, bar and gardens. Very pretty and scenic. Unfortunately our accomodation was disappointing, the room was rundown and not very clean. The garden view rooms need a complete overhaul. The carpet in the bedrooms was dirty and stained. Housekeeping was disappointing. We had to ask for our floors to be vacuumed and mopped. The phone was not working so we couldn't contact reception. Kitchen facilities were ok. We had to ask for a toaster which we received but it didn't work. The internet connection was poor.

Overall we enjoyed our week stay at this property, would definitely recommend and go back to this property. There are a few things that they could improve on the car park need to be extended as not enough car spots and likely to be full of an afternoon so you have to park on the street, the shower pressure wasn’t fantastic but bearable and the restaurant needs more variety from day to day, the food they had was fantastic thou. All these things are definitely not deal breakers would still go back in a heartbeat.

Staff members were very nice and friendly, Emma was super nice when we arrived early. Our room was great and had a kitchenette and fridge , sofa bed and queen bed, I would be happy to stay here again, we enjoyed the swimming pool and spa, not much to do for kids but we did use the pool table which was only $3 for a game and our son (10 y.o) loved it. Walked to the beached through back gate as well. We have stayed in other places in Port in the past and this one has been our favourite.

Great location, great apartments, lovely staff. Tricky parking in carpark, tight fit