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Haven Hotel

4.0 star property

Photo gallery for Haven Hotel

Terrace/patio
Double Room, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool loungers
Lunch and dinner served, sea views
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View map
161 Banks Road, Poole, England, BH13 7QL
  • Place, Sandbanks Beach
    ‪3 min walk‬
  • Place, Poole Harbour
    ‪12 min drive‬
  • Place, Brownsea Castle
    ‪60 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪22 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

8.2 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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Terrace/patio

Sandbanks Hotel

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  • Breakfast included
  • Free WiFi
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4.0 out of 5, Very good, 850 reviews
The price is AU$166
includes taxes & fees
6 Oct - 7 Oct
Sandbanks Hotel

About the area

Poole

When you stay at Haven Hotel in Poole, you'll be on the beach, within a 15-minute drive of Poole Harbour and Sandbanks Beach. .This beach hotel is 5.2 mi (8.3 km) from Bournemouth Beach and 13.8 mi (22.2 km) from New Forest National Park.

What's nearby

  • Sandbanks Beach - 3 min walk - 0.3 km
  • Sandbanks Ferry Terminal - 3 min walk - 0.3 km
  • Poole Harbour - 12 min drive - 8.4 km
  • Poole Quay - 12 min drive - 8.7 km
  • Brownsea Castle - 60 min drive - 12.7 km

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive

Restaurants

  • ‪South Deep - ‬7 min drive
  • ‪Rick Stein Sandbanks - ‬9 min walk
  • ‪Coast Cafe- Surf Ride Skate. - ‬7 min drive
  • ‪Rockwater - ‬6 min drive
  • ‪The Cliff - ‬5 min drive

About this property

Haven Hotel

On beach with indoor pool, near Sandbanks Beach
Haven Hotel offers 84 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 84 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a seasonal outdoor pool.
Satisfy your appetite at The Point Restaurant, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, or dine alfresco. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
The Point Restaurant - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Pavilion Bar - Overlooking the ocean, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Haven Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 1004 reviews
Rating 8 - Good. 393 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant; Location is Excellent

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
Stayed 5 nights in Jun 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot breakfast needs heat

It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well presented and great location Nice room very comfortable But reception staff a little off hand and worse was a bar food order did not come after 50 mins so got a refund
Stayed 3 nights in Jun 2025

2/10 Terrible

Martin

Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Lovely hotel right next to the chain ferry Will definatly stay again
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, lovely room and balcony.
Stayed 1 night in Jun 2025

8/10 Good

Tracey

The staff were friendly and were very helpful with any given situation
Stayed 3 nights in Jun 2025

10/10 Excellent

Tahir

Business traveller

Excellent hotel

Lovely location with a very good spa and fantastic and friendly spa.
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Stayed 4 nights in Jun 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stunning views of Studland Beach and great spa facilities
Stayed 3 nights in Jun 2025

8/10 Good

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
Stayed 2 nights in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3rd floor room had a stunning view !
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

Lovely stay , staff very friendly. No problems at all. Apart from the weather!
Stayed 4 nights in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in May 2025

10/10 Excellent

Barry

Stayed 3 nights in May 2025

8/10 Good

Peter

Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
It aaa over priced. The room was tiny, nes waa reasonably comfortable but the pillows were so flat and pointless. They needed changing. They were old. There was a constant smell of food/ cooking in the morning. The breakfast was basic. The bathroom was very basic. The shower was dribbling out water. It was generally a very uncomfortable stay
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven Hotel

Such a beautiful historical hotel,went to celebrate our 10 year anniversary.The room was decorated for us.Such a lovely surprise.Balcony view was spectacular on the harbour.Outdoor pool and spa area lead to the beautiful beach.Staff so friendly.Food was top notch too.Loved it that much ,stayed over longer .
Stayed 1 night in May 2025

10/10 Excellent

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025