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Hotel Neo Gajah Mada Pontianak by ASTON

3.5 star property

Photo gallery for Hotel Neo Gajah Mada Pontianak by ASTON

Front of property – evening/night
Lobby
Superior Room | View from room
Meeting facility
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View map
Jalan Gajah Mada No. 177, Benua Melayu Darat, Pontianak, Kalimantan, 78121
  • Place, Gajah Mada Shopping Complex
    ‪3 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪15 min walk‬
  • Place, Ayani Mega Mall
    ‪20 min walk‬
  • Airport, Pontianak (PNK-Supadio)
    ‪19 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2

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About the area

Pontianak

A stay at Hotel Neo Gajah Mada Pontianak by ASTON places you in the heart of Pontianak, within a 5-minute drive of Gajah Mada Shopping Complex and Vihara Bodhisatva Karaniya Metta. .This hotel is 1.4 mi (2.2 km) from Taman Alun Kapuas and 1.4 mi (2.2 km) from Alun Alun Kapuas.

What's nearby

  • Gajah Mada Shopping Complex - 3 min walk - 0.3 km
  • Museum Provinsi Kalimantan Barat - 15 min walk - 1.3 km
  • Ayani Mega Mall - 20 min walk - 1.7 km
  • Vihara Bodhisatva Karaniya Metta - 2 min drive - 2.2 km
  • Danau Sentarum National Park - 8 min drive - 4.8 km

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Da Gamma - ‬3 min walk
  • ‪Otak otak & Empek Empek 168 - ‬2 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Sky Garden Lounge - ‬3 min walk
  • ‪Restoran Gajah Mada - ‬2 min walk

About this property

Hotel Neo Gajah Mada Pontianak by ASTON

Hotel in Pontianak with a 24-hour front desk and a restaurant
Hotel Neo Gajah Mada Pontianak by ASTON offers 105 accommodations with minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 105 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Hotel Neo Gajah Mada Pontianak by ASTON has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Neo Gajah Mada
Neo Gajah Mada Pontianak
Neo Gajah Mada
Hotel Neo Gajah Mada Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel
Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak

Reviews

Hotel Neo Gajah Mada Pontianak by ASTON Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 12 out of 39 reviews
Rating 8 - Good. 16 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

Reviews

6/10 Okay

Ricardo

Travelled with family
Disliked: Cleanliness
The besheet is not clean and shower is not good and comfortable,
Stayed 1 night in Apr 2024

10/10 Excellent

SAFIZA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly
Stayed 4 nights in Feb 2024

2/10 Terrible

esther

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wrong. And better to check everything before paying what you didn’t get. If I’m back to the city I won’t stay here again
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bersih, makanan ok, nyaman hotelnya, staff ramah
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cap Goh Meh

Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Maranti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern and affordable
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀 I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!
Stayed 1 night in Jul 2019

6/10 Okay

DORIAN, Hong Kong

Disliked: Cleanliness, amenities
Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

SIN PENG

Can improve

The room air conditioner is poor, hardly working and not cool.
Stayed 4 nights in May 2019

8/10 Good

Kwet Fong

Liked: Staff & service, property conditions & facilities
Rather noisy at night from the music downstairs. I stayed on the third floor. The towel had some odors I think it was not dried completely. Other than that, the hotel is very good for its price. Location is great and very close to all the restaurants. I would stay there again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
noisy, smaller room, a few dishes for breakfast, location ok but have no parking space infront of hotel so hard to pick and up customer with bagagge
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay for us very good location - for food (especially) I love the ladies with the white wigs
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist
Stayed 3 nights in Oct 2018

6/10 Okay

TJHANG bu

Liked: Staff & service
Disliked: Property conditions & facilities

please check the toilet。the body wash n shampoo is

the air condition is not working。 n
Stayed 1 night in Oct 2018

8/10 Good

Lina, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel at food street
Stayed 3 nights in Jul 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpfull personel.Breakfest good.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare in parking of cars. Freezing bathing to prepare for dawn prayer no hot water bathing. After the fourth day move to other Hotel.
Stayed 3 nights in Apr 2018

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but noisy

Relatively new hotel, if you are gonna stay here, ask for a room at the higher floors, I was on level 3 and the noise from the traffic on the streets made for a hard sleep

8/10 Good

Ghazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location..in the heart of Pontianak!
Stayed 2 nights in Mar 2018