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TOA Hotel & Spa Zanzibar

Photo gallery for TOA Hotel & Spa Zanzibar

Exterior
Private spa tub
Royal Suite, Hot Tub, Sea View
Lobby sitting area
Private pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
12 Pongwe Road, Pongwe, Unguja South Region
  • Place, Pongwe Beach
    ‪1 min walk‬
  • Place, Kiwengwa Beach
    ‪8 min drive‬
  • Place, Muyuni Beach
    ‪26 min drive‬
  • Airport, Zanzibar (ZNZ-Zanzibar Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only)

Honeymoon Suite, Private Pool (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, Hot Tub, Sea View

Private spa tub

Royal Suite, Hot Tub, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Sea View

Egyptian cotton sheets, premium bedding, down duvets

Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.8 out of 5, Exceptional, 183 reviews
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About the area

Pongwe

With a stay at TOA Hotel & Spa Zanzibar in Pongwe, you'll be on the beach, within a 15-minute drive of Kiwengwa Beach and Pongwe Beach. .This beach hotel is 25.9 mi (41.7 km) from Kendwa Beach and 26.3 mi (42.4 km) from Nungwi Beach.

What's nearby

  • Pongwe Beach - 1 min walk - 0.1 km
  • Kiwengwa Beach - 8 min drive - 7.8 km
  • Muyuni Beach - 26 min drive - 21.9 km
  • Slave Market - 54 min drive - 40.6 km
  • Shangani Beach - 55 min drive - 41.0 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 76 min drive

Restaurants

  • ‪Yako - ‬7 min drive
  • ‪The Wok - ‬11 min drive
  • ‪Sea Bar @ Uroa Bay Beach Resort - ‬7 min drive
  • ‪The Level Restaurant - ‬12 min drive
  • ‪Bahari Grill - ‬10 min drive

About this property

TOA Hotel & Spa Zanzibar

TOA Hotel & Spa Zanzibar offers 101 air-conditioned accommodations with bathrobes and slippers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch Smart televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 101 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include concierge services, a ballroom, and lifeguards on site.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
TOA Hotel & Spa Zanzibar has a restaurant on site.

All-inclusive details

All-inclusive room rates at TOA Hotel & Spa Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Bar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Hot tub

Family friendly

  • 2 outdoor pools
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a negative COVID-19 test result

Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night
  • An effective city/local tax rate of 12.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Toa Hotel Spa

TOA Hotel Spa Zanzibar

TOA Hotel & Spa Zanzibar Hotel

TOA Hotel & Spa Zanzibar Pongwe

TOA Hotel & Spa Zanzibar Hotel Pongwe

TOA Hotel & Spa Zanzibar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 66 reviews
Rating 8 - Good. 11 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The honeymoon suite with private plunge pool was lovely. The bed was very comfortable and the room had a large bathroom and shower area. The room was beach front with a small shaded terrace. The food was mixed. Sometimes good and other no so good. Unfortunately we got food poisoning whilst there which ruined the last couple of days stay there.
Main pool
Private plunge pool
Stayed 4 nights in Sep 2025

10/10 Excellent

Johnnetta Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the rooms were beautiful, the spa was relaxing, and the grounds were immaculate. I would absolutely stay at TOA again and recommend it to anyone visiting Zanzibar.
Stayed 5 nights in Aug 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Bhishma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay at Toa Hotel and Spa! The service was exceptional, with staff who truly go above and beyond. I wish I can give it a 10 star for their service! The rooms are stunning, with private pools and direct beach access. We enjoyed the delicious food made with love, and the beach dinners were unforgettable, complete with an amazing show under the stars. The pools are beautiful, and the whole property feels peaceful and luxurious. If you’re coming to Zanzibar, this is the place to stay. Highly recommended!
Stayed 8 nights in Jun 2025

10/10 Excellent

kenna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kadia

Stayed 3 nights in Feb 2025

10/10 Excellent

Heba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Manfred

Liked: Cleanliness
Disliked: Staff & service
Check in was a disaster. Rude receptionist
Stayed 4 nights in Feb 2025

10/10 Excellent

CHERNOH M

Liked: Cleanliness, staff & service, property conditions & facilities
From our first arrival we were greeted with cool towels and warm smiles. The staff is amazing!! Esther at the front desk was very accommodating on our last day- our flight wasn't until late at night so got a lovely extra late check out. The food each day was prepared fresh and most delicious! Our room was the honeymoon suite which including a private pool and the maintenance guy always made sure to clean our pool as well. Having beach access from our room was a great plus because we were in the ocean/beach a lot! This place has not seen the last of us!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff are amazing, good size smaller hotel, has just what you need!
Stayed 6 nights in Oct 2024

10/10 Excellent

Mary, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel! Great buffet style food and lovely staff. Beautiful ocean front Yoga studio. Small but acceptable gym. Pools were great. Happy hour on the upper deck was nice. Beach at low tide was good for walking but a lot of kelp.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin Gachonde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquility at it's finest. If you're looking to have a relaxing vacation, this is the place to stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

bebi

Stayed 4 nights in Oct 2024

10/10 Excellent

Kisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was amazing! Ester was amazing. The staff super nice. The hotel was beautiful and ever clean
Stayed 6 nights in Oct 2024

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff saved us a sandwich because their kitchen was closed and our flight was delayed so they thought of us. That was really nice. The staff is friendly and nice. I was a little disappointed because The sea view is not really sea view. We left a message for the hotel through Expedia to see if they had an airport shuttle but no response. You can see the sea through what looks to be a soon to be construction site. The all inclusive was not in my booking. Only breakfast was included but I didn’t have the energy to argue about it even though the lady at the front desk was polite about it and asked me to check with the day staff. The cleaners are always talking infront of your balcony so I was woken up early a few times. The breakfast was good.
Stayed 3 nights in Aug 2024

8/10 Good

Anne-Julie

Stayed 3 nights in Aug 2024

10/10 Excellent

Aysha

Stayed 2 nights in Jul 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toa was a w9nderful experience. I came here with my husband after leaving stone town for our anniversary and they did not disappoint. We arrived early ( before check in time) and were accomadated with a temporary room. During this wait period our honeymoom suite qith private pool room was occupied by a couple who had become ill. For our inconvenience we were upgraded to all inclusive. Ali the manager as well as all the staff eent above and beyond to ensure our stay was perfect. We learned every single persons name and stayed up late many times at the pool bar lauging and learning new songs with the staff. The food was outstanding, different every night and available in the beach. The entertainment was beyond and even got me dancing, not your standard large resort cheesy entertainment. The beach was lovely, high tide good for swimming and low tide you can walk out for at least 500 meters. I would rate this as one of my best stays of all my abroud travels. If you see any poor reviews of this place or the staff, that person must be insane or just not down to have a good time.This was my first time in Africa but wont be my last. Thank you Toa
Stayed 3 nights in Jun 2024

10/10 Excellent

Rasheeda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Jaquy Kadija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toa was the most amazing hotel I have ever stayed at. Truly 5 stars. From the amazing rooms, to the food options. I had dinner on the beach twice during my stay and it was soo romantic and ethereal definitely something I will always remember. Got an amazing massage as well during my stay, I highly recommend using their spa facilities. The staff was the most amazing part, so genuine and each and everyone went above and beyond they anticipated anything I needed and was there before I could ask. As a person who works in the service industry here in New York I can honestly say that their service is the best. I can’t wait to come back with friends and family
Stayed 7 nights in May 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time at TOA. Facilities were excellent and staff were very helpful.
Stayed 1 night in May 2024

10/10 Excellent

Melinda

Stayed 3 nights in May 2024