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Hotel Novo

3.0 star property

Photo gallery for Hotel Novo

Exterior
Towels
Exterior
Staircase
Basic Double Room

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
N-VI 386, Ponferrada, León, 24490
  • Place, Castillo de los Templarios
    ‪5 min drive‬
  • Place, Plaza del Ayuntamiento
    ‪5 min drive‬
  • Place, Museo de la Radio
    ‪6 min drive‬

Room options

View all photos for Classic Single Room

Desk, free WiFi, bed sheets

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Front of property
AC Hotel Ponferrada by Marriott
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 313 reviews
The price is AU$140
includes taxes & fees
3 Nov - 4 Nov
AC Hotel Ponferrada by Marriott

About the area

Ponferrada

Located in Ponferrada, Hotel Novo is a 4-minute drive from Museo de la Energía and 6 minutes from Museo del Bierzo. .This hotel is 2.2 mi (3.6 km) from Plaza del Ayuntamiento and 2.4 mi (3.8 km) from Castillo de los Templarios.

What's nearby

  • Castillo de los Templarios - 5 min drive - 2.9 km
  • Museo del Bierzo - 5 min drive - 2.9 km
  • Plaza del Ayuntamiento - 5 min drive - 4.0 km
  • Basilica de la Encina - 6 min drive - 4.7 km
  • Museo de la Radio - 6 min drive - 3.3 km

Getting around

  • Ponferrada Station - 10 min drive

Restaurants

  • ‪La Casita de Mati (Miravalles) - ‬3 min drive
  • ‪Ginos - ‬5 min drive
  • ‪Mamma Mia - ‬4 min drive
  • ‪La 2ª Estación - ‬5 min drive
  • ‪Confiteria Pili (El Rosal) - ‬3 min drive

About this property

Hotel Novo

Hotel in Ponferrada with free parking
Hotel Novo offers 50 accommodations with air conditioning. 28-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. This Ponferrada hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Make yourself at home in one of the 50 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include express check-in, luggage storage, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:30 PM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Novo Hotel
Hotel Novo Ponferrada
Hotel Novo Hotel Ponferrada

Reviews

Hotel Novo Reviews

6.2

7.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

2/10 Terrible

Pablo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Camino De Santiago

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Stayed 2 nights in May 2022

4/10 Poor

Jose Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joaquin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presunta estafa ( pague tres veces la habitación)

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Es un hostal de carretera no un hotel de 3 estrell

Stayed 1 night in Mar 2024

6/10 Okay

Conchi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Stayed 2 nights in Aug 2022

6/10 Okay

Manuel

Disliked: Amenities
Stayed 2 nights in Aug 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Fanny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
Stayed 1 night in Jul 2022

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021