This resort isn't an "upper class" type of a place if you're thinking it might be from the way the pictures look. Place is a bit outdated and rooms not that comfortable. I was supposed to stay here for three days with my family (we booked two rooms for the three of us...we had one family member become ill so we only ended up needing one room) for the purpose of visiting the nearby Amalfi Coast and other areas. When realizing this place wasn't exactly the nicest place to stay and farther than we thought from where we wanted to go, we decided to get a place actually on the coast. We were hoping to at least get partial compensation for not only the room we ended up not using, but also for the fact that we were going to be leaving early without using the rooms at all for two nights. I understand this is a business, and what we were asking for was outside our booking agreement, but the resort refused to budge on anything. We ended up giving back over $500 to the resort for the extra room and nights of both rooms not being used.
By the way, Expedia went above and beyond trying to help us out, which we really appreciated!
Because of the resort treating everything like black and white, and not trying to help us out at all, we would never return here again. Again, I understand it's a business, but to get over $500 for no usage of the rooms just seemed a bit extreme.
This is more of a place for families on a budget...just don't expected to be treated "warmly" if any issues arise.