All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great check in and really helpful with restaurant and bar recommendations. Good walk into town. Room has great air conditioning- wonderful when it’s 33 degrees!
It was clean and comfortable. Staff helpful and friendly
isabelle josiane
Stayed 4 nights in Sep 2024
8/10 Good
Steven
Travelled with family
5 Sept 2024
Liked: Cleanliness
Steven
Stayed 4 nights in Aug 2024
10/10 Excellent
Ryan
29 Aug 2024
Ryan
Stayed 1 night in Aug 2024
10/10 Excellent
Mark
Travelled with group
25 July 2024
Liked: Cleanliness, room comfort
Made Poitiers a Great Holiday
Arriving by car we were quickly admitted to the parking and checked in efficiently by the lovely Victor. Located very close to the station and on one side of the historic area. My room was an apartment, very large with separate rooms. Having a kitchen meant I could make my own breakfast. The location of this place is fantastic. Staff are helpful and all is clean and tidy. A great base to explore the Loire Valley.
Mark
Stayed 3 nights in Jul 2024
10/10 Excellent
Ernst-Georg
25 Oct 2023
Liked: Cleanliness, room comfort
Ernst-Georg
Stayed 6 nights in Oct 2023
8/10 Good
Ana
Travelled with family
3 Sept 2023
Liked: Cleanliness, room comfort
Late night arrival.
Very nice stay. Clean room and bathroom - comfortable bed and lovely staff. Perfect for stopping over on long drive from Spain to UK.
The location was great, 10 minute walk to the train station or 10 minute walk to the historical downtown... The room was very spacious, with a kitchenette, an indoor pool, also the property has a washer and dryer at a fair price.
Some of the staff were friendly, but our one bedroom apartment was in need of a refurb. The toilet seat had come off and whoever cleaned the room would have known this. I did report it on our first day and was told it would get fixed the following day but it never did. Our bedroom had a funny smell to it and the kitchenette was tiny. I wasn’t expecting something spacious but you couldn’t even get the kettle under the tap to fill it. There were chunks of wood missing from the bathroom mirror surround and the tap leaked. I put up with it as we were only staying for 3 nights. To be honest I probably wouldn’t stay there again.
Also if you do stay there ask for a room they doesn’t face onto the street as it can be noisy at night.
The service was above and beyond what we expected. When we called to tell them that we would be arriving after hours, we were immediately given the codes for the front door and the lock box with the keys. Then, they sent all the same info in an email within the hour. By a mistake that I made we actually had two booking (one for two nights and a second booking for the third). We were about to ask if we could keep the same room for the third night when we were told it had already been arranged. The room and premises were in fine condition, though we never tried the swimming pool so we have no comment on that. If we return to Poitiers, this is where we will stay.
Perfect place to set up a home base while exploring the local area. The location was nice and quite and the staff were helpful and friendly. The room was comfortable and well presented.
The staff are very friendly and provide me lots of help. Definitely wanna stay here again if I ever come to Poitiers.
Herbert
Stayed 2 nights in Aug 2018
8/10 Good
Maria, England
1 Aug 2018
Liked: Cleanliness, staff & service
Lovely soft cotton bedding
The actual hotel room did look quite different from the online photos. Overall the room was clean, the carpet had a few dirty marks on it. The bedding was very comfortable. Lovely soft cotton bedding, comfortable pillows. The very small kitchen area was fine for heating pre-prepared food but probably quite challenging to cook food. The bathroom was good. The room was quiet, the instructions for late arrival were easy and parking was good.