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Room type Options Nightly price Book
Deluxe Double or Twin Room
Room with view
17 square metres
2 Twin Beds 1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Triple Room
Room with view
17 square metres
1 Double Bed and 1 Twin Bed 3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room (Suite)
37 square metres
2 Twin Beds 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable Poços de Caldas hotel in Região Urbana Homogênea IX with 2 restaurants

Popular property highlights

Breakfast included
Free WiFi
Business centre
Laundry facilities
24-hour front desk

With a stay at Carlton Plaza Poços de Caldas in Poços de Caldas (Região Urbana Homogênea IX), you'll be within a 5-minute walk of Thermas Antonio Carlos and Paco das Aguas Shopping Center. This family-friendly hotel is 0.2 mi (0.3 km) from Macacos Fountain and 0.3 mi (0.5 km) from Nossa Senhora da Saude Cathedral.

Make yourself at home in one of the 120 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and an arcade/game room.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 120
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Laundry facilities
  • Arcade/game room
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Steam room
  • Sauna
  • Designated smoking areas
  • Billiards or pool table
  • Free WiFi
  • Year Built – 1994
  • Number of restaurants - 2
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Free full breakfast

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Portuguese

Parking

Self parking (surcharge)

Room Amenities

Carlton Plaza Poços de Caldas offers 120 accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of beds 3
  • Grab bar – In shower
  • Roll-in shower
  • Wardrobe

Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Number of children who can stay for free – 3

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Carlton Plaza Hotel Pocos de Caldas
  • Carlton Plaza Hotel
  • Carlton Plaza Pocos de Caldas
  • Carlton Plaza Pocos De Caldas
  • Carlton Plaza Poços de Caldas Hotel
  • Carlton Plaza Poços de Caldas Poços de Caldas
  • Carlton Plaza Poços de Caldas Hotel Poços de Caldas

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Up to 3 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

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