Not usually picky so didn’t think twice about booking it last minute- we don’t need anything fancy, there wasn’t really anything else available, figured it’d be fine enough for letting the kids play. But very bad decision. Horrible service. Horrible amenities. Bare essentials were hard to come by. Took about 3 days just to adjust to the conditions during which time we were trying to book anywhere else, but unsuccessful despite our willingness to spend a lot of money to get out of there. Nothing is kept up, nothing updates, some of the staff were good but most of them would just let you wonder around lost without so much as a gesture in your direction. Most of the amenities/services they pretend to offer don’t exist. “Snacks” means grease saturated fries and tortilla chips with fake ketchup, weird cheese sauce in a bottle, warm mayonaise. They told us they could get the kids hot dogs/hamburgers but we asked 4 different times and were told flat out “no” each time. Meals are decent but nothing worth paying for. Drinks means 3 different types of 2 liter bottles of soft drinks on the counters and a few cheap liquors, one type of local beer. No water bottles or way to get water unless you go up to the main area and fill your own bottle. Going up to the lobby is no easy feat though as the property is situated on a steep hill and only young, fit ppl could possibly walk it. You have to wait for a truck to take you up but that can sometimes take quite a while, usually 10-30 minutes