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The Royal Haciendas All Inclusive

4.0 star property

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, pool loungers
Aerial view
Balcony view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪8 min drive‬
  • Place, Punta Esmeralda Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 134 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(63 reviews)
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(46 reviews)
  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillow-top beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(63 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Villa

9.8 out of 10
Exceptional
(23 reviews)
  • 134 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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4.1 out of 5, Very good, 2,558 reviews
The price is AU$396
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7 Oct - 8 Oct
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About the area

Playa del Carmen

With a stay at The Royal Haciendas All Inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 8.5 mi (13.6 km) from Maroma Beach and 11.4 mi (18.4 km) from Xcaret Eco Theme Park.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.8 km
  • Gran Coyote Golf - 6 min drive - 2.8 km
  • Quinta Avenida - 7 min drive - 4.3 km
  • Playa del Carmen Main Beach - 8 min drive - 4.3 km
  • Punta Esmeralda Beach - 8 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Laguna - ‬14 min walk
  • ‪La Toscana - ‬13 min walk
  • ‪Restaurante Riviera - ‬16 min walk
  • ‪Las Máscaras - ‬14 min walk
  • ‪Santo Taco - ‬13 min walk

About this property

The Royal Haciendas All Inclusive

Beachfront property with 5 restaurants and 6 outdoor pools
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, 4 hot tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1059 out of 1847 reviews
Rating 8 - Good. 432 out of 1847 reviews
Rating 6 - Okay. 214 out of 1847 reviews
Rating 4 - Poor. 77 out of 1847 reviews
Rating 2 - Terrible. 65 out of 1847 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the kids club! The food was excellent & the customer service was incredible. Highly recommend!!
Stayed 6 nights in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

SATNAM, INDIANAPOLIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 5 nights in Jun 2025

10/10 Excellent

Svetlin Borisov

Stayed 7 nights in Jun 2025

2/10 Terrible

CELESTINO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Terrible
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Ignacio

Stayed 6 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend you vacation here.
Stayed 5 nights in Jun 2025

8/10 Good

Silvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, however for such a large property they only have 2 specialty restaurants and it was almost impossible to get a reservation since members (timeshare owners) get first pick. By the time a non- members makes reservations everything if full. Non-members also pay for the amenities and we do not get the same perks. Next time, I will look somewhere else. Also- if you are looking to spend quiet time this is the perfect place for you. If you want activities- look somewhere else. Everything starts closing by 10:30pm. I was not looking for a party hotel but at least have a bar open until midnight!
Stayed 8 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and food
Stayed 5 nights in Jun 2025

4/10 Poor

Nancy

Beach is really smelly, not clean. The resort doesn’t do enough to keep it clean. The food was not great at all. The fancier
Stayed 4 nights in Jun 2025

8/10 Good

James

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice property. Food quality was very good, but somewhat limited. It was not crowded when we were there, but we were still told during our 5 days that we could not eat at the Asian restaurant because there were no openings. This was odd because we could see many open tables every night when we passed by. We ate at the buffet most evenings, which was still good, but it would have been nice to have a few more options.
Stayed 4 nights in Jun 2025

6/10 Okay

FrancesJoy Dulay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I love how clean the resort is. It’s beautiful, not crowded. I only gave it a 3 star because the food was alright. It wasn’t much selection. Especially the one for dinner and breakfast. It looks like they repeat the leftovers for lunch and add it to dinner menus. I found the breakfast a little weird. It’s like the menu is for lunch. I get it, some people eat stew meat and vegetables for breakfast but how about the ones that don’t? I feel like they need to add more continental style meals for breakfast. And our room wasn’t cleaned as I expected it to be. Bed not made, trash bins not emptied. I was disappointed about that. We came back to our room after a day in the pool and beach around 3pm and that’s the time housekeeping was knocking at our door so I said no we are about to take a quick nap. I think they should do it in the morning when people are out for day activities. Our tv didn’t have a remote. We called to have one but no one came until the next day. But all in all it was still a pleasant experience. It’s a family friendly resort.
Stayed 3 nights in Jun 2025

6/10 Okay

Matthew Lee

Stayed 6 nights in Jun 2025

10/10 Excellent

Jennifer Nicole

Stayed 7 nights in Mar 2025

6/10 Okay

JANE ELLEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great! The food wasn’t that good and the beach wasn’t as nice as it looked in the pictures
Stayed 7 nights in Jun 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

JULIO CESAR CHAVEZ

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Servers are not as attentive, the majority lack customer service skills. I felt I was limited to ask for more although I paid for all inclusive. The food is horrible. They need to seriously replace their menu and their chef at the buffet dining. The beach is too small and they don't offer aquatic activities, such as, jet skiing, I wouldn't mind paying extra for that. They also need to advertise that it is not a party resort, music is not loud enough and they close early. I understand it's a time-share resort but I paid and should have received the same treatment as those who are time-share owners.
Stayed 7 nights in Jun 2025

8/10 Good

MARIA EUGENIA RODRIGUEZ DE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is great. Very, very good food. Good service and gosh, the food was excellent!!!!! The only thing that didn't make the entire trip excellent was the atmosphere. The previous times I've been to Cancun/Playa del Carmen, the atmosphere was so lively with music, entertainers at the pool, entertainers for the night time and this hotel unfortunately was missing that. It was oddly so quiet. If you're looking for tranquil and peaceful, this is the place for you. There were evening activities (trivia, live music) near the lobby but during the day the music was only played near the grill restaurant and it just was still so quiet and energy-less. Anyway, it's nothing bad, but not the kind of experience I was aiming for. The seaweed phenomena is something out of the hotel's control but we enjoyed our time as best as we could. The drinks are strong and the reusable cups were a great size. I appreciated the adult and the kids only jacuzzis, the huge pool, the diverse food, and the jacuzzi in our suite.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family and friendly environment
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint that my family and I had was the reservation system for the restaurants on the facility. Everything else about the property was great.
Stayed 5 nights in Jun 2025

6/10 Okay

Julio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like the food and the service. The food is terrible. The service was horrible. Waiters/servers were not attentive. They need to change their menu options or seriously change their chef. The food is too bland and not enough options.
Stayed 7 nights in Jun 2025