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The Royal Haciendas All Inclusive

4.0 star property

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
Balcony view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
6 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Gran Coyote Golf
    ‪4 min drive‬
  • Playa del Carmen Main Beach
    ‪6 min drive‬
  • Punta Esmeralda Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite

8.8 out of 10
Excellent
(58 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

9.6 out of 10
Exceptional
(45 reviews)
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillow-top beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(61 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Villa

10.0 out of 10
Exceptional
(21 reviews)
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Similar properties

Private beach, white sand, beach towels, beach massages

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (4407)
The price is AU$1,448
for 1 room
includes taxes & fees
10 July - 11 July
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About the area

Playa del Carmen

With a stay at The Royal Haciendas All Inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Quinta Avenida and Playa del Carmen Main Beach. .This all-inclusive property is 8.5 mi (13.6 km) from Maroma Beach and 10.9 mi (17.6 km) from Xplor Theme Park.

What's nearby

  • Playa Xcalacoco - 3 min drive - 1.8 km
  • Gran Coyote Golf - 4 min drive - 2.1 km
  • Quinta Avenida - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 6 min drive - 4.6 km
  • Punta Esmeralda Beach - 7 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, 4 hot tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1035 out of 1803 reviews
Rating 8 - Good. 429 out of 1803 reviews
Rating 6 - Okay. 206 out of 1803 reviews
Rating 4 - Poor. 78 out of 1803 reviews
Rating 2 - Terrible. 55 out of 1803 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jagdeep

Travelled with family
Liked: Cleanliness, amenities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told everything in the room fridge was ours, we didn't realize we were being charged for it. A miscommunication. Our concierge wasnt very helpful in booking reservations for us at the restrauants. Once we were there we didn't hear from him. We would pass him on the property. Everything else was wonderful!!!!!!!!
Stayed 7 nights in Mar 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Colleen Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous all around spring break spot for family of four- with children 6 and 12 years old. Relaxing and lots fun at the same time :) Very clean!
Stayed 6 nights in Mar 2025

8/10 Good

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
The pools were nice and the rooms were clean. The beds were a bit uncomfortable. The food was good but had limited options for dinner restaurants. All in all it was a good hotel for the all inclusive factor and price point.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 6 and it seemed to be just right for our demographic. There wasn't a bunch of partying, but it was still fun for everyone. They had things to do for all of us and overall the food buffets were good and had variety. Like many other reviews have stated, the a la carte restaurants are pretty hard to get a reservation in, but we managed to eat at both ones and they were pretty good. Also, the beach was a bit disappointing because of the erosion, but we made the best of it and still swam. The staff made a big effort to ensure that we could at least hangout at the beach and enjoy it. The Spa was great and we enjoyed the couples massage. Our kids did the fish treatment which they got a kick out of. Our room was perfect, we got both sides, which they call an "A&B" suite. Very spacious and clean. We tipped with pesos to most of our servers and cleaning staff and they really appreciated it and went the extra mile. Overall, the Royal Haciendas is a great family "cookie cutter" type all inclusive that you won't regret at all.
Stayed 7 nights in Mar 2025

8/10 Good

Sreedhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent family friendly resort for the price. Could do better improving room amenities like smart tv, usb-c charging points. Need to add more speciality restaurants and regular Mexican food options in buffet lunch, dinner
Stayed 3 nights in Mar 2025

4/10 Poor

Polina

Stayed 10 nights in Feb 2025

6/10 Okay

Jarrad

Stayed 7 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful, family friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan, San Luis Obispo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th stay at this property and we loved it as we always do. We were disappointed about not being able to book the Villa even when booking in advance, but the room was still nice. Food great and staff is friendly.
Stayed 8 nights in Mar 2025

10/10 Excellent

Kevin Kahing

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. I think it's excellent for families. However, it would be better if they had more shows in the evening. Otherwise, it's a great location and no complaints.
Stayed 7 nights in Mar 2025

10/10 Excellent

shauntae

Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful. Lots of activities for the kids
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend

It is certainly a beautiful property, and the staff was friendly. Unfortunately there were a lot of negatives to our experience. They assign you a concierge which sells you on a quote un-quote quick presentation. They then try to shove their time share down your throat. My wife wasn't feeling well that day, but they did everything possible to block her from leaving, in turn we missed our excursion that day. My wife and I both got sick to our stomachs from the buffet; my wife on Tuesday and myself on Thursday, so the majority of the 5 days we were there, we weren't feeling well. Also when they say all inclusive, there is a caveat to that. If you want any premium alcohol, there is an up-charge for that. At their steak and seafood restaurant, the nice steaks or seafoods are an up-charge as well. The Asian restaurant we couldn't even get into, because they were booked 3 days straight. So we ended up just eating outside of the hotel most of the time. What we did like was the Mexican people, culture, history, excursions, cuisine, etc.
Stayed 5 nights in Mar 2025

2/10 Terrible

Rosario Enid

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Zachary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our double room was great for a family of five. We loved the jacuzzi on the balcony and it had 2 Murphy beds in the living room in addition to the 2 bedrooms. The pools were nice, the facility clean. Shuttle transportation was convenient with Thomas Moore, a shuttle company located in their lobby, but pricey. Not a ton of resort activities- they did not have kayaks or paddleboards like advertised. The sand at the beach was nice but it’s not really a swimming beach due to rocks and such. The drinks were fine but we thought the food was terrible. If you like fried foods, hamburgers, pizza, and hot dogs you will be fine but it was very difficult to find fresh foods or healthy options. I was disappointed how hard it was to get any decent fruit and the salad bar was dismal to non-existent.
Stayed 5 nights in Feb 2025

10/10 Excellent

Denis

Stayed 2 nights in Mar 2025

10/10 Excellent

Ly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with a great kids club that are staffed by caring and professional people.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jenna Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect resort for a quiet family vacation. The resort isn’t to big to wear out kids walking around, the amount of people for the size of pools available is also a good ratio. Yes the beach is eroded away but there’s enough other places to go to spend an awesome vacation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Stacee

Stayed 7 nights in Mar 2025

10/10 Excellent

John Raymond, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were amazing and the food was top notch. Will definitely recommend to others.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellently maintained. Food at the buffet was always hot. Kitchen staff worked very hard during every meal. Overall staff; front desk, waiters and housekeepers worked tirelessly throughout our stay.
Stayed 7 nights in Mar 2025

8/10 Good

Amy Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with nice people all around. Our beachfront room was very spacious and worked great for our family. Perhaps could have used a little more lively nightly entertainment, however we made it work. Once the beach is rebuilt, I'd go back.
Stayed 3 nights in Mar 2025

6/10 Okay

Rodrigue El, Halifax

Travelled with family
Liked: Cleanliness
They need alot of entertainement! Its a resort For old aged ppl.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lauren Ashley, Waukee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! Each server, bartender, cleaning staff, etc. was so friendly and helpful. We loved kids club staff and activities and the adult activities! It was the best place to relax and have fun!
Stayed 7 nights in Mar 2025