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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Property video
Restaurant
Lobby
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly

Explore the area

View map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪18 min walk‬
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

View all photos for The Reserve Junior Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Junior Suite Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Nature View

Junior Suite, Nature View

Junior Suite, Nature View

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite, Nature View

Master Suite, Nature View

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Nature View

Suite, Nature View

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite

Two Bedrooms Master Suite

  • Garden view
  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

Similar properties

Exterior detail
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  • Pool
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  • Spa
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4.3 out of 5, Excellent, 3,102 reviews
The price is AU$312
includes taxes & fees
21 May - 22 May
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About the area

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a 10-minute drive of Mamitas Beach and Quinta Avenida. .This beach property is 2.4 mi (3.9 km) from Quinta Alegría Shopping Mall and 7.9 mi (12.7 km) from Río Secreto.

What's nearby

  • Playa 88 - 5 min walk - 0.4 km
  • Guadalupe Church - 9 min walk - 0.8 km
  • Punta Esmeralda Beach - 18 min walk - 1.5 km
  • Mamitas Beach - 3 min drive - 2.2 km
  • Quinta Avenida - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Hadar - ‬1 min drive
  • ‪Sunset Grill - ‬4 min walk
  • ‪Capella - ‬3 min walk
  • ‪illy cafe - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 393 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sal Steak Cave, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 15 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 25005 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Sal Steak Cave - Onsite fine-dining restaurant.
Capella - Onsite restaurant. Open daily.
Kanna Beach Club - Onsite bar. Open daily.
The Lunch Box - Onsite restaurant. Open daily.
Tori - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Giulio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at **Paradisus La Perla - The Reserve** was nothing short of a five-star paradise, perfectly situated along the stunning beaches of Playa del Carmen in the heart of the Riviera Maya. The location is truly unbeatable — close enough to enjoy the vibrant town, outstanding local golf courses, and the breathtaking nearby cenotes, yet peacefully secluded for complete relaxation (and yes, the Quiet Zones actually allow you to "Embrace the silence"! Every amenity exceeded our expectations, from the pristine pools and luxurious beach beds to the numerous, diverse, and exceptional restaurants, each offering impeccable ambiance and presentation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is spectacular. Everywhere we went was spotless and clean. The food was absolutely delicious and stood out from any other resort we have been to over the years. I was very pleased with everything we at the whole week! We stayed in the Reserve and it was worth the extra $$ as we got even better service from the staff and especially our concierge Eduardo M. All the wait staff was very friendly but Marco and Carlos at Lemon Fish were particularly fun and attentive. Our room was always cleaned at our preferred time of day which hasn’t always been the case at other resorts. We will definitely be returning to the Paradisus for another wonderful vacation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrew R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, service, food and amenities were all outstanding!
Stayed 5 nights in Feb 2026

10/10 Excellent

Meghana

Stayed 4 nights in Feb 2026

10/10 Excellent

Angie Ann

Stayed 6 nights in Feb 2026

10/10 Excellent

Gilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities
Stayed 3 nights in Feb 2026

8/10 Good

Kristie S, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and spotless. We had a bit of a hiccup at check in but it was resolved quickly. Food was typical all inclusive-good enough, not great. The beach was cleaned of all sargassum each morning. It’s a lovely walk each way along the beach. Staff could not be any kinder or more helpful. As usual, the Expedia “resort credit” isn’t a credit rather is a book of coupons for small amounts off exorbitantly priced spa services.
Stayed 5 nights in Feb 2026

6/10 Okay

Tegan

Travelled with partner, Travelled with group
Disliked: Amenities
Needs updating, food was not to par for a 5 star resort. High pressure to buy into their membership. No hot water in bathtub.
Stayed 7 nights in Feb 2026

6/10 Okay

Matthew Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There some things that were great some that were not. We have had butler/concierge at other resorts and they were so good this one non existent. The only reason to consider the reserve is for the exclusive restaurant for breakfast and lunch. Main pool is big fun if that the vibe your looking for. Overall customer service was not even close to that of an excellence property.
Stayed 4 nights in Feb 2026

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

2/10 Terrible

Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Anita

Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and amenities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

David Pereira Silva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. Very well furnished and kept. Staff came once or twice to room to replace drinks in mini bar. The buffet restaurant offered a wide variety of foods and some cooked to order. The other restaurants within the resort were disappointing. The bartender staff at both beach bar, and pool bar could use some improvements, the servers were all much friendlier. Private events happening at pool area and other locations of hotel displaced other guests and excluded us from enjoying those areas. Overall it was not the 5 star experience we were anticipating.
Stayed 8 nights in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Installations are spotless. The staff throughout the facility are incredible.
Stayed 6 nights in Feb 2026

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Will be back with my children and grandchildren .
Stayed 5 nights in Jan 2026

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Normally All inclusive places don’t always have the best food but this was sooo good, even the room service. Very clean, staff was nice. Overall would recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Stayed 6 nights in Jan 2026

10/10 Excellent

Charnjit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Abbey

Comfortable bed, clean room, room layout was perfect with good lighting
Stayed 1 night in Jan 2026

10/10 Excellent

Cre

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Stayed 5 nights in Jan 2026

10/10 Excellent

Carina Aurelia

Stayed 7 nights in Jan 2026

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the property and had a lot of fun. The restaurants had delicious food and the breakfast buffet was delightful. We did not enjoy the dinner buffet. The pool was clean and spacious, but we wish there was more lively entertainment at the pool, or atleast music playing.
Stayed 4 nights in Jan 2026