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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
Property video
Lobby
View from room
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Hot tub
  • Parking included
  • Room service

Explore the area

View map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ā€Ŗ3 min driveā€¬
  • Quinta Avenida
    ā€Ŗ3 min driveā€¬
  • Playa del Carmen Main Beach
    ā€Ŗ4 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ58 min driveā€¬

Room options

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

8.6 out of 10
Excellent
(32 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

Terrace/patio

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior SuiteĀ NatureĀ View

The Reserve Junior SuiteĀ NatureĀ View

The Reserve Junior SuiteĀ NatureĀ View

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite,Ā NatureĀ View

Suite,Ā NatureĀ View

Suite,Ā NatureĀ View

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite,Ā NatureĀ View

Master Suite,Ā NatureĀ View

Master Suite,Ā NatureĀ View

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite,Ā NatureĀ View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite,Ā NatureĀ View

9.8 out of 10
Exceptional
(35 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Master SuiteĀ NatureĀ View

The Reserve Master SuiteĀ NatureĀ View

The Reserve Master SuiteĀ NatureĀ View

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite,Ā NatureĀ View

The Reserve, Suite,Ā NatureĀ View

The Reserve, Suite,Ā NatureĀ View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite

Two Bedrooms Master Suite

  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

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  • Pool
  • Hot tub
  • All-inclusive
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4.4 out of 5, Excellent, 1,466 reviews
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About the area

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a 10-minute drive of Mamitas Beach and Quinta Avenida. .This beach property is 2.4 mi (3.9 km) from Quinta AlegrĆ­a Shopping Mall and 7.9 mi (12.7 km) from RĆ­o Secreto.

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 3 min drive - 1.8 km
  • Quinta Avenida - 3 min drive - 2.2 km
  • Playa del Carmen Main Beach - 4 min drive - 2.2 km
  • Quinta AlegrĆ­a Shopping Mall - 4 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ā€ŖHadar - ā€¬1 min drive
  • ā€ŖNaos - ā€¬1 min drive
  • Fahrenheit Pool Bar & Grill
  • ā€Ŗilly cafe - ā€¬3 min walk
  • ā€ŖSomos Crisol Grab&Go - ā€¬4 min drive

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 393 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Sal Steak Cave, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 15 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 25005 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Sal Steak Cave - Onsite fine-dining restaurant.
Capella - Onsite restaurant. Open daily.
Kanna Beach Club - Onsite bar. Open daily.
The Lunch Box - Onsite restaurant. Open daily.
Tori - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and Ć  la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 51 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation with this property and due to travel documents not being ready in time,we tried to contact the property to see if we can reschedule our reservation. After calling twice they transferred me and it just hung up on me both times. After the third time calling, they gave me an email for a front desk help. I emailed on April 30. It is now May 16 and I still havenā€™t heard anything back. The communication on this property is almost impossible and you are thrown into a circle of endlessness. Itā€™s very unfortunate because we really wanted to be a returning customer and wanted to plan our wedding at this resort and the fact that we got absolutely no help is very disappointing. Customer service is absolutely terrible and now we lost a reservation with absolutely no help at all. It seems they donā€™t care about people staying here and they just care about taking your money. It is now May 16 and I just called again and asked for an email or phone number for a manager and they just told me they couldnā€™t help me and I have to call back the most unprofessionalism Iā€™ve ever experienced.
Stayed 4 nights in May 2025

10/10 Excellent

Rochelle Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in May 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this property and it was still fantastic. There are a lot of great food options and didnt have anything we didnt like. Everything was clean and well organized
Stayed 9 nights in May 2025

10/10 Excellent

karime mendiola

Stayed 5 nights in Apr 2025

10/10 Excellent

Cheri

Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from everyone we encountered. The staff were very friendly and helpful. Beautiful private beach for hotel guests. Workers cleaned up the seaweed all day long (if necessary). Large gorgeous room with a comfortable bed. I would definitely stay here again!
Stayed 5 nights in Apr 2025

8/10 Good

kassia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a couple get away, Great food, Clean property, Not too much entertaintment,
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort was insane!! hands down the best iā€™ve ever been too! the food was incredible, like so many options and surprisingly the buffet was top tier! no one got food poisoning and instead we actually had less bloating! shoutout to eduardo and carlos for their service at hadar resto! the cleaners came in everyday with fresh bedding and towels so it was always fresh. every morning we were greeted by the staff and this amazing scent infused in the air. donā€™t get me started on the weather, 34 degrees, UV 11, access to the pools especially farenheit pool for their activities like aqua fit and volleyball was so much fun! the drinks were STRONG not watered down at all hehe and the beach was beautiful, slightly rocky, i do wish it was more smooth and sandy but thatā€™s okay the cabanas and chairs were great with lots of bar options. the night life was good, a lot of our resos were late so we missed some activities like karaoke so hopefully they can extend the hours next time! the room was insane, private bathroom, walk in double shower, jacuzzi, king size bed, hammock, 2 min walk to the beach and pool like wow. iā€™m genuinely so sad to not be there right now but donā€™t worry we will be back next year! 10/10
Stayed 4 nights in Apr 2025

8/10 Good

LILIANA RODRIGUEZ

Travelled with partner
Liked: Staff & service, amenities
Falta aseo en el la piscina principal y edificios
Stayed 3 nights in Apr 2025

10/10 Excellent

Elvia Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jungle area was awesome! Donā€™t like the cheap liquor options if you werenā€™t reserve Pool closed at 6 :(
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Earl, detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Michael Albert, Toms River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded our expectations, we had an amazing experience! The property is beautiful and the rooms are spacious and clean. Every staff member went above and beyond to provide excellent customer service. I donā€™t usually have high expectations for food at all inclusive resorts but the restaurant food is delicious. Amazing experience, I would definitely stay here again!
Stayed 6 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

lois

Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Felicitos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustĆ³ es la segunda vez que me quedĆ³ y me quedarĆ­a otra vez la gente que trabaja ahĆ­ es muy amable y atenta
Stayed 4 nights in Mar 2025

6/10 Okay

Sean

Travelled with family, Travelled with group
Property was very nice looking but not enough chairs by the pool and the food was just ok.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ermir

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort! I really recommend it.
Stayed 4 nights in Mar 2025

4/10 Poor

gurbir, Medford

Disliked: Cleanliness, amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family
Liked: Amenities
Beautiful location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Great visit. Service was excellent, property was very clean, and food options were good. Would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. Food was amazing, pool was lots of fun. Quick cab ride into downtown. Staff here was super friendly and helpful. Would definitely come back.
Stayed 6 nights in Mar 2025