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Hotel Papagayo

2.0 star property

Photo gallery for Hotel Papagayo

Reception
Deluxe Studio
Deluxe Studio | Private kitchen
Exterior
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
153 15 Av. Nte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

With a stay at Hotel Papagayo, you'll be centrally located in Playa del Carmen, just a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Playacar Beach - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Yum Yum - ‬2 min walk
  • ‪Cocina Doña Paula - ‬1 min walk
  • ‪cafe guajira - ‬1 min walk
  • ‪La Brocherie - ‬1 min walk
  • ‪Mercado Los Portales - ‬1 min walk

About this property

Hotel Papagayo

Hotel Papagayo offers 27 air-conditioned accommodations with hair dryers. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 27 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and in-room massages, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 124825

We should mention

This property does not have elevators

Hotel Papagayo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

balodime

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean cute rooms, great location, friendly helpful staff
Stayed 15 nights in Feb 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Room spotless, staff helpful and courteous, reception open 24 hrs, used app to translate to make sure to give proper information and understood by client.
Stayed 7 nights in Feb 2026

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nosso pacote não incluía o café da manhã, porém nosso quarto, q era o n⁰ 101, tinha uma pequena cozinha, onde foi possível fazer o café da manhã, como lanches a noite. O atendimento por toda a equipe foi excelente, bem como a limpeza, roupas de cama e as toalhas. Super indico e voltaria!
Stayed 7 nights in Mar 2026