Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Property class: 4.5

Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video - submitted by Scottsdale Travel Chick
On the beach, white sand, free beach cabanas, sun-loungers
Premium bedding, down duvets, pillow-top beds, free minibar
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(85 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(62 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

With a stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. .This all-inclusive property is 0.1 mi (0.2 km) from Mamitas Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Central Square - 8 min walk - 0.7 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Euro Grill - ‬3 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1531 out of 2211 reviews
Rating 8 - Good. 379 out of 2211 reviews
Rating 6 - Okay. 160 out of 2211 reviews
Rating 4 - Poor. 77 out of 2211 reviews
Rating 2 - Terrible. 64 out of 2211 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Soo

Stayed 4 nights in Jan 2026

8/10 Good

Helene, plainview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the Hyatt Vivid. All the food was delicious, beautiful pool and wonderful staff. Highly recommend!
Stayed 6 nights in Jan 2026

8/10 Good

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff at the hotel were very kind and helpful. A couple people stood out for us - Javier in Spice and Mario at the quiet pool bar. There were others too I just can’t recall all their names.
Stayed 7 nights in Jan 2026

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast, can't wait to go back!
Stayed 7 nights in Jan 2026

10/10 Excellent

Asgar

Everything was perfect except for one incident
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Stayed 4 nights in Jan 2026

8/10 Good

Zachery

Stayed 6 nights in Jan 2026

6/10 Okay

Kyrie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

Rolando Jacobo Chamale

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
At almost every restaurant and bar, staff were constantly trying to sell add-ons, which became frustrating. There was also a strict limit of only two drinks per person at a time. Since my wife is pregnant, I ordered one water and one beer, and was told I couldn’t get anything else. The beach area was poorly attended—no one was available to offer refills, as staff seemed focused on the pool area where they were actively selling front-row cabanas. On the few occasions I did get drinks from a poolside waiter, they brought mojitos with alcohol even though my wife had clearly requested non-alcoholic drinks. I’ve stayed at many all-inclusive resorts where you can sit anywhere, order as many drinks as you want, and enjoy meals without being pushed to purchase extras from the menu. That was not the case here. Even at the spa, there was pressure to buy scented oils at $30 per person, which took away from the relaxing experience. On top of that, there was significant noise from the room next door late at night. We had to call the front office twice at around 1:00 a.m. to ask that the neighboring room lower the volume, which further impacted our stay.
Stayed 6 nights in Jan 2026

10/10 Excellent

Cinthya Paola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff were super friendly, food was delicious, Rooms super clean
Stayed 8 nights in Jan 2026

8/10 Good

Verified traveller

Stayed 6 nights in Jan 2026

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our vacation was AWESOME! The resort is large enough for privacy but compact enough to allow easy access to all amenities. The room was beautiful and food was on point. The staff is amazing and go out of way to make sure everything is to our liking.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing! The resort is super clean and the staff is super friendly. I love the fact is so close to 5th Avenue. Every day the resort has activities for the guests and at night they always have entertainment.
Stayed 6 nights in Jan 2026

10/10 Excellent

Anne Rejula

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our stay at Hyatt vivid was amazing! The location, beach, hotel staff everything was outstanding! I loved the cafe especially! The restaurants did not disappoint!
Stayed 5 nights in Dec 2025

10/10 Excellent

Shauna Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great . The entertainment staff was outstanding. Only complaint was you had to reserve a cabana to get a good seat at the pool.
Stayed 5 nights in Jan 2026

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms impeccable, staff A1, pool outstanding.
Stayed 5 nights in Jan 2026

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are lovely. Very clean resort. The staff is amazing. So much to do. Lots to eat. Would definitely recommend. Came for 7 days would have stayed another week.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hyatt vivid are exceptional! They are hard-working and friendly and make every day a pleasure to be there. Shout out to the entertainment team - you folks are awesome! The property is very clean and well maintained. The food is really good and the servers work like crazy to make your experience great. We had an amazing stay and would love to return!
Stayed 8 nights in Jan 2026

4/10 Poor

Rise

Liked: Cleanliness
Stayed 7 nights in Jan 2026

6/10 Okay

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best part was the location, everything in playa was just a few mins walk from here, the staff were also very nice and helpful and food was decent however the noise could not be ignored you hear everything, music is blasting all day and night, the rumble of passing carts, people in the rooms around us or walking by was just tough to relax, overall not bad though
Stayed 3 nights in Jan 2026

8/10 Good

melissa

Stayed 4 nights in Jan 2026

4/10 Poor

Nicholas david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food was horrible and takes a long time. Not many activity options. Service was okay. Spa was very overpriced. Beach was very small and could not go in water due to all the rocks. Hard to find a pool chair. Pool was freezing and hot tub was always full.
Stayed 5 nights in Jan 2026

8/10 Good

Joyce

Stayed 7 nights in Jan 2026

10/10 Excellent

Tausha Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler, Roberto was amazing! Mario at the quiet pool bar was amazing! Clean property. Great food, and service was unbelievable! Friendly staff! Everybody was always willing to help if we needed it. We will definitely stay there again!!!
Stayed 7 nights in Jan 2026