Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Aerial view
Creator video - submitted by Scottsdale Travel Chick
55-inch LED TV with satellite channels, TV
Premium bedding, down duvets, pillow-top beds, free minibar
Private spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(78 reviews)
  • Garden view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(57 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

With a stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. .This all-inclusive property is 0.1 mi (0.2 km) from Mamitas Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Euro Grill - ‬3 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1346 out of 1968 reviews
Rating 8 - Good. 333 out of 1968 reviews
Rating 6 - Okay. 159 out of 1968 reviews
Rating 4 - Poor. 73 out of 1968 reviews
Rating 2 - Terrible. 57 out of 1968 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect,
Stayed 7 nights in Oct 2025

10/10 Excellent

YOLANDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was AWESOME!!! The staff was AMAZING!!! Jose at the buffet is a great host and will take good care of you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything!!! 💯 Since the minute we arrive at the front of the hotel all the stuff was really great and we felt really welcomed ☺️ We will be back and recommend you to family and friends. Thank you! 🙏
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean, staff very courteous and helpful . Evening entertainment was fun . Lots going on at the pool. Meals were good
Stayed 5 nights in Nov 2025

10/10 Excellent

Phat Andy

Stayed 6 nights in Nov 2025

10/10 Excellent

Sophina, Abbotsford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this resort is bang on. The staff is amazing. The facilities amazing. The location amazing. Thank you for a great week.
Stayed 7 nights in Oct 2025

10/10 Excellent

rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were amazing - all of them!
Stayed 23 nights in Oct 2025

8/10 Good

Tiffany

Stayed 1 night in Nov 2025

8/10 Good

Janice, Wichita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff great Liked all the food - not much beach left anymore - great rooms & many American tv channels .party pool super loud- stayed at the quiet pool . Quick walk to 5th Ave
Stayed 8 nights in Oct 2025

10/10 Excellent

Josue

Stayed 4 nights in Oct 2025

10/10 Excellent

Jamille Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best all inclusive experience yet!! The staff was amazing. Everyone was so helpful and wanted to ensure you were having the best experience. The resort has the best beach location with the prettiest blue water and first come first serve cabanas with loungers. The food was the highlight!! Best food I’ve ever had at an all inclusive resort. The entertainment and shows were top notch. I couldn’t say enough good things about this resort. Hyatt really put their best foot forward. 10/10 experience
Stayed 6 nights in Oct 2025

10/10 Excellent

carzella

Travelled with family
Liked: Cleanliness
I absolutely love the property everything about it from the bar to the scenery to the room to room service to all the employees and staff there they were really nice and accommodating. I would go back again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff food & rooms were excellent!
Stayed 5 nights in Oct 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Veralle

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Youlitza

Stayed 4 nights in Oct 2025

10/10 Excellent

Osiel

Stayed 1 night in Sep 2025

10/10 Excellent

Jill, Fort Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time at Hyatt Vivid Playa Del Carmen and our 9th trip to the area in 3 years. We have stayed at several other all-inclusives, including 2 times across the street and the Wyndam Playa Del Carmen. Overall, Hyatt Vivid is our favorite. Check-in was easy and those at reception were very friendly. For those who like an upgrade, we were offered an Oceanview Jr Suite for $60/night and an Oceanfront walkout with cabana for $250/night. We declined both and stuck to our Gardenveiw Jr Suite. Our room was spacious and comfortable. Our only room complaint would be the motion light in the area of the bathroom vanity. It was blinding at night and would turn off often during makeup applications. Food! What everyone is often most interested in....Our favorite was Pelicanos/Rincon Mexicano. We ate breakfast there one morning and lunch there every day. Delicious and the staff was amazing. We did not try Spice, the buffet, or Barefoot for lunch but did have both for breakfast. Also, very good. Barefoot is the place to go if you want to eat at the pool. Excellent pizza slices. Asiana was really good and would have loved to eat there a 2nd time but we ran out of time. The only disappointment was La Casona. There was an issue with getting our meal out to us and we left after an hour of waiting. Room service was fast and very good as well. Overall the food choices were vast and the quality was always top notch. The pool was cold. Not so cold that one couldn't swim but it did
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathasia Ashley, Winnipeg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our experience at Hyatt Vivid Playa Del Carmen was amazing from start to finish. The room was spotless, comfortable, and had everything we needed. The food and drinks were top-notch, and the entire resort had such a relaxing yet lively vibe. What really made our stay unforgettable was the entertainment team — they went above and beyond to make every day fun and engaging! From activities by the pool to evening shows, their energy and friendliness made the whole trip extra special. Can’t wait to come back! 🌴✨
Stayed 7 nights in Oct 2025

10/10 Excellent

Jacquet Francea

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and always helpful. Room was clean and very comfortable!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayme Jean yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel steps to 5th avenue. We throughly enjoyed our stay. Staff was nice and helpful. Hotel was extremely clean. Enjoyed the buffet for breakfast and lunch everyday , some days the buffet didn't open for supper. On those nights we went to Asiana (went there 4 nights) loved the sushi and beef brisket! They were great with asking about allergies as well. There is 2 pools and we enjoyed the quiet pool rather than the loud one. One thing we didn't like is that you had to pay to "rent" a lot of the cabanas on the beach & in the pool area. They don't have a lot of beach front access and a lot of it was taken up with "rent only" cabanas, there was free ones but not near enough for the amount of people staying at the hotel & definitely not enough space for the small amount of beach front access. You can't even set a towel down and lay on the beach. We didn't mind though because we didn't go just for the beach. We went for the amenities and location. If you are dead set on a really nice beach front - maybe not the hotel for you. But all in all - we would definitely visit again!
Stayed 7 nights in Oct 2025

6/10 Okay

Luz

Stayed 4 nights in Oct 2025

10/10 Excellent

Emmanuel Sefa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!!Excellent service!!
Stayed 5 nights in Oct 2025

6/10 Okay

steve

Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time the hotel was amazing great staff
Stayed 4 nights in Oct 2025