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HOTEL WINDAY PLAYA DEL CARMEN

2.0 star property

Photo gallery for HOTEL WINDAY PLAYA DEL CARMEN

In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Junior Studio Suite
Terrace/patio
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Free WiFi

Explore the area

Map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪9 min walk‬
  • Playa del Carmen Main Beach
    ‪9 min walk‬
  • Mamitas Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • City view
  • Sleeps 6
  • 3 Double Beds

Basic Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Basic Studio

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Beach House Hotel

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, (462)
The price is AU$49
for 1 room
includes taxes & fees
18 May - 19 May
Beach House Hotel

About the area

Playa del Carmen

Located in Playa del Carmen (Zazil-ha), HOTEL WINDAY PLAYA DEL CARMEN is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. .This hotel is 0.5 mi (0.8 km) from Mamitas Beach and 6.3 mi (10.2 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 15 min walk - 1.3 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Quadra Café - ‬3 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬3 min walk

About this property

HOTEL WINDAY PLAYA DEL CARMEN

Hotel with a rooftop terrace, a short walk to Quinta Avenida
HOTEL WINDAY PLAYA DEL CARMEN offers 47 accommodations with safes and blackout drapes/curtains. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 47 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Featured amenities include a 24-hour front desk and luggage storage.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

HOTEL WINDAY PLAYA DEL CARMEN Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 100 reviews
Rating 8 - Good. 28 out of 100 reviews
Rating 6 - Okay. 12 out of 100 reviews
Rating 4 - Poor. 9 out of 100 reviews
Rating 2 - Terrible. 15 out of 100 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Excelente atención del staff, especialmente Joel.
Stayed 3 nights in Jan 2025

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Nicole, Calgary

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exceprion of the bed sheets and towels; they need new ones.
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice rooftop pool!

They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024

6/10 Okay

Todd

Liked: Property conditions & facilities

Decent Hotel

The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No privacy and no hot water

I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.
Stayed 1 night in Dec 2023

2/10 Terrible

Evgenii

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I had to pay more at the table.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Miguel

Stayed 1 night in Aug 2023

6/10 Okay

jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent. I just wish they would give you a towel in better condition
Stayed 3 nights in Aug 2023

8/10 Good

cynth

Liked: Staff & service
basic and clean
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and location. It is next to essentials and the touristy area. The only thing i didnt like was Zumba at the park every other day at 7:39AM PST/7:30PM PST that wakes you up in i think whatever room you’re in . Had to eat out everyday because the fridge is very small and no microwave (not sure if they have rooms with bigger fridge and microwaves/cooking areas. The restaurant downstairs is good. It is about 11-15$USD/order with a drink
Stayed 1 night in Jul 2023

6/10 Okay

Darren

Most rooms were very clean. Some rooms had low pressure hot water, Some were normal. Tile flooring made it sound like a dormitory
Stayed 1 night in Jul 2023

4/10 Poor

Darren

Liked: Cleanliness
Booked a following reservation. Left my stuff in the room. They booked another client in my room and left my stuff in the room. Then I had to pick up my stuff and go to another room. They found a client to pay $5 more. All the headaches it caused me..for $5.
Stayed 1 night in Jul 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location. Clean. Nice bed. Clean shower. Everything works like it should. Nice cafe below too...:)
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer

Disliked: Staff & service, room comfort
Stayed 7 nights in Apr 2023

6/10 Okay

Tamara

Travelled with group
Liked: Cleanliness
Sehr einfaches Hotel, mit Fenster in den Flur.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marco Antonio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia para la relación precio
Stayed 5 nights in Jan 2025

2/10 Terrible

allen

Business traveller
Disliked: Staff & service

disappointing

very disappointing. no record of my reservation, check in took an hour, did not want to honor my reservation, no hot water, problem with wifi, attempted to pad bill by 400 peos to wash a towel
Stayed 1 night in Jan 2025

6/10 Okay

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAY MUCHO RUIDO, TODO SE ESCUCHA
Stayed 1 night in Jan 2025