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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Lobby sitting area
Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)
Property amenity
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Place, Bousquet Ski Area
  • Place, Hancock Shaker Village
    ‪3 min drive‬
  • Place, Tanglewood Music Center
    ‪18 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

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About the area

Pittsfield

Located in Pittsfield, Best Western Plus Berkshire Hills Inn & Suites is a 2-minute drive from Hancock Shaker Village and 5 minutes from Bousquet Ski Area. .This hotel is 3.2 mi (5.2 km) from Colonial Theater and 8.7 mi (14 km) from Shakespeare and Company.

What's nearby

  • Hancock Shaker Village - 3 min drive - 2.9 km
  • Colonial Theater - 6 min drive - 5.5 km
  • Berkshire Museum - 6 min drive - 5.5 km
  • The Mount - 17 min drive - 15.9 km
  • Tanglewood Music Center - 18 min drive - 14.6 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min drive
  • Albany Intl. Airport (ALB) - 49 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬9 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬8 min drive
  • ‪Parkside - ‬4 min drive

About this property

Best Western Plus Berkshire Hills Inn & Suites

Hotel with free breakfast, near Hancock Shaker Village
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and microwaves. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Best Western Plus Berkshire Hills Inn & Suites. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pittsfield? This hotel has 362 square feet (34 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0001582360
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Reviews

Best Western Plus Berkshire Hills Inn & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 1012 reviews
Rating 8 - Good. 359 out of 1012 reviews
Rating 6 - Okay. 129 out of 1012 reviews
Rating 4 - Poor. 31 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

Reviews

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tahlia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jesus

Stayed 1 night in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small but nice
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 2 nights in Jun 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel! It was PERFECT! This is my favorite hotel!
Stayed 1 night in Jun 2025

8/10 Good

Jana

Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Stayed 1 night in Jun 2025

10/10 Excellent

Pearce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our entertainment for the night
Stayed 1 night in Jun 2025

6/10 Okay

Oksana

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Old and not clean.
Stayed 2 nights in Jun 2025

6/10 Okay

Nathan

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Squirrel

Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was fine, the staff was nice but the beds were horrible. We both left with sore backs from trying to sleep.
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
good stay, clean friendly and it was nice to be able to open the window in the room for fresh clean air. only drawback was it is close to the road and road noise was a little annoying. our room was facing the road and we had the window open so it was a trade off
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Stayed 2 nights in Jun 2025

8/10 Good

Stephen Bond

Liked: Cleanliness, property conditions & facilities, room comfort
As a very steady BW Platinum or Diamond Select Member, this was a pleasant stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Justin, Bronx

Stayed 1 night in May 2025

6/10 Okay

monique

Travelled with family, Travelled with pets
Disliked: Cleanliness
Being a dog friendly hôtel doesn’t justifie the discusting state of the rug in our room. Cleaning of the sink left pink mildew around the drain. Slow personnel, had to wait 15 minutes at arrival for service after asking a Cleaning lady to get us some help.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked this place. Staff couldn't be nicer and pretty good free breakfast. Please loves dogs too and some nice grassy areas in the back to walk them.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Greeted each time, coming in or going out. Breakfast was good, many varieties available, came with stay. Make your own waffles! Maybe I'm new to staying at Inns, motels, etc., as much as I have this year, but that was a pleasant surprise.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
3 night stay on second floor. Room above was occupied all 3 nights. Sat. hotel pretty full based on full parking lot at 5 am Sun morn. Mon and Tues. parking lot a 5 am was maybe 1/3 full Nuff said
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Jun 2025