Extremely Disappointing Stay – Poor Service & Maintenance Issues
I stayed at the Pittsburgh Extended Stay America – Cranberry and had one of the worst hotel experiences. There was no blanket in my room, and when I requested one, the staff refused to provide it. The room was dirty, the bathroom spout was leaking heavily, and no maintenance staff was available to fix it. The thermostat didn’t work, and several room lights were out. Despite multiple complaints, the staff showed no urgency or willingness to address any issues. Completely unacceptable service and lack of basic hospitality. Would not recommend staying here.