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Hilton Vacation Club Laurel Crest Pigeon Forge

2.0 star property

Photo gallery for Hilton Vacation Club Laurel Crest Pigeon Forge

Terrace/patio
Spa
Exterior
Hiking
Boating

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot tub
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View map
2628 Laurel Crest Ln, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪4 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • LeConte Center at Pigeon Forge
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪61 min drive‬

Room options

Deluxe Suite, 1 Bedroom (1 King Bed, Plus)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Bedroom, Accessible (1 Queen Bed, Hearing)

  • Sleeps 4
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (1 Queen Bed, Townhouse)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

  • Sleeps 4
  • 1 Queen Bed

Deluxe Suite, 2 Bedrooms (1 King Bed, 1 Queen Bed)

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 2 Bedrooms (1 King Bed, 1 Queen Bed)

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Room, 2 Bedrooms (1 King Bed, 2 Twin Beds, Townhouse)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Room, 3 Bedrooms (1 King, 1 Queen, 2 Twins, Townhouse)

  • Sleeps 10
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

Suite, 2 Bedrooms (1 King Bed, 1 Queen Bed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 1 Bedroom, Accessible (1 King Bed, Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms (1 King Bed, 2 Twin Beds, Townhouse)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Room, 3 Bedrooms (Townhouse, Bi Level)

  • Sleeps 10
  • 1 King Bed

Deluxe Suite, 1 King Bed (1 King Bed, Plus)

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (1 Queen Bed, Townhouse)

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms (1 King Bed, 1 Queen Bed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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About the area

Pigeon Forge

When you stay at Hilton Vacation Club Laurel Crest Pigeon Forge in Pigeon Forge, you'll be in the mountains, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. .This hotel is 6.3 mi (10.2 km) from Dollywood and 9.7 mi (15.6 km) from Great Smoky Mountains National Park.

What's nearby

  • Christmas Place - 3 min drive - 2.4 km
  • Island at Pigeon Forge - 4 min drive - 2.7 km
  • Great Smoky Mountain Wheel - 4 min drive - 2.7 km
  • Titanic Museum - 4 min drive - 3.7 km
  • LeConte Center at Pigeon Forge - 5 min drive - 4.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬4 min drive
  • ‪Ole Smoky Moonshine "The Barn - ‬4 min drive
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪Margaritavile - ‬3 min drive
  • ‪Timberwood Grill - ‬4 min drive

About this property

Hilton Vacation Club Laurel Crest Pigeon Forge

Hotel with free parking, near Island at Pigeon Forge
Hilton Vacation Club Laurel Crest Pigeon Forge offers 290 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 290 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Featured amenities include laundry facilities, a library, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after hours should pick up their keys from security and check in the next day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Bluegreen Vacations Laurel Crest, an Ascend Resort Hotel
Laurel Crest Condo
Laurel Crest Condo Pigeon Forge
Laurel Crest Pigeon Forge
Laurel Crest Hotel Pigeon Forge
Laurel Crest Hotel
Bluegreen Vacations Laurel Crest, an Ascend Resort Pigeon Forge

Hilton Vacation Club Laurel Crest Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Adrienne

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted adjoining rooms with our daughter and son in law but also privacy. And was able to achieve this with our stay here. The way the entrance opens to 2 rooms offered this to us.
Stayed 2 nights in Apr 2019

10/10 Excellent

My.Ozzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was awesome. However, I did not like having to drive to a separate building just for extra towels or linens. This hotel offers no housekeeping until check out.
Stayed 3 nights in Jul 2018

2/10 Terrible

Rong, Springboro, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled my reservation 1 days before check-in.

I made reservation two wks before departure, they cancelled my reservation 1 day before check-in date. Don't even call me to let me know. Told the travel agent that they had to satisfy their "timeshare buyer" first.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jamie, Dallas

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

#nope

Staff was rude and unhelpful. This is a timeshare property. I wouldn't stay here again. The location is bad, hard to get to when traffic is bad. Never again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Anniversary get a way

Great weather and beautiful time away. This has been an annual trip for 30 yrs. 1st time to stay at Laurel crest

10/10 Excellent

Roddrick, Mccalla Ala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasy Hotel Lodging

From the service at the entrance until our departure simple easy like a fantasy. We travel a lot

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Attempted to time sell when checking in. Pushy on the request. They tell you to go on another front desk location to "pick up your parking pass", then attempt to hold the parking pass as ransom until you hear their pitch. Walls are super thin could easily hear guest on both sides of my room. Room was very up-to-date and clean. Be cautious of the WiFi charge as well.

8/10 Good

Jason, Muskogee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Laurel Crest!! We will definitely keep this place in mind the next time we visit the Pigeon Forge area. The only down side was the condo we were in was very small for my wife, baby and I. We enjoyed our stay a ton it would have just been a little more comfortable if we had of had a little larger condo.

10/10 Excellent

William, Savannah ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best lodging in Tennessee

This was our second stay at laurel crest. Loved the cleanes, the location and the staff. Will return again.

10/10 Excellent

Melissa, See new things

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family travels

Had a great time. Only problem was at check in they charged my bank card for rooms again when I had already paid. Went and talk to front desk and they fixed the problem.

10/10 Excellent

Ted, Kettering, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay in Pigeon Forge

Wonderful stay on the Bluegreen Property. Recently remodeled inside and fresh. We enjoy staying there ... And accomodating for our late arrival

6/10 Okay

Verified traveller

Liked: Staff & service

Ok place to rest our heads

We were only there 12 hours, as a place to stay while traveling. Room was advertised as a 2 bedroom, but was actually 2- 1 bedroom units. Which meant my children were in a different unit than I was. We kept the baby with us and let the other 2 stay in the other unit since they are a bit older. Rooms were ok, nothing outstanding. We didn't use anything other than beds and showers so can't comment on anything more. Did take 1/2 an hour to get into our rooms because they couldn't get the card keys activated correctly to open both units. That was frustrating late at night with a small child.

4/10 Poor

salim, Atlanta, GA

Disliked: Staff & service, property conditions & facilities, room comfort

Don't go there it's not worth the money

The room is super small , the bed is small, the apartment was built under the street level you feel that you are in a coffin

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel didn't receive my reservation but did everything possible to honor my reservation. The receptionist went out of her way to correct the situation.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

My stay was not pleasing

Booked this this hotel for my wife an myself, 15 hour day plus a 3.5 hour day for its amenities; nice comfortable room, flat screen TV and fireplace. Our plans was to get a pizza and relax in front of the flat screen TV and in front of the fireplace and stay in, after out long exhausting day,Arriving at the room, both remotes, living room and bedroom for the TV's where dead. Being a 100+ day per year traveler, I actually keep batteries in my suit case, both battery covers had screws in them so I could not change them and the gas fireplace did not work either. Also, I would like to add there was no buttons on the TV to operate them manually without the remotes. After calling the front desk and them asking me if I was for sure if I was pushing the red button on the remotes. After 1 hour no one showed up, I went to the front office and they acted like they knew nothing of my call. As I walked up one of the owners of the units was in front of me and was stating this was his third time back for a key card that would not open his room. When I inquired how long and the reason was I needed to know if we could eat in as planed or did we have to go out and eat and I mentioned the reason why we chose their hotel to stay in and eat at the fireplace. I was told it would be a long while because they had two other units had AC problems and it was hot and those would be taken care of first. I was told I probably should go out.....the very reason I wanted to stay there was to prevent this.

10/10 Excellent

Sam, West Union

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

passing through from Florida to Ohio always make a stop and this place was a pleasant surprise

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Kristy, Kentucky

Disliked: Cleanliness, property conditions & facilities, room comfort

Not for the price

The room smelled funny walking in. The pull out bed was broke and there was mold on the bathroom wall. For a room that costed $191 I was expecting better

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
All in all it was a good stay but I didn't like hearing the people next door the whole time.