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Grand Smokies Resort Lodge

2.5 star property

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Exterior
Restaurant
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.2 out of 10
Very good
(87 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(78 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets allowed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets allowed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Single Bunk Beds

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Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,768 reviews
The price is AU$107
includes taxes & fees
1 Apr - 2 Apr
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About the area

Pigeon Forge

When you stay at Grand Smokies Resort Lodge in Pigeon Forge, you'll be connected to the convention center, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. .This hotel is 5.9 mi (9.4 km) from Dollywood and 10.3 mi (16.6 km) from Great Smoky Mountains National Park.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪Azul - ‬17 min walk
  • ‪Mel's Classic Diner - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Wood Grill Buffet serving guests of Grand Smokies Resort Lodge.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 574 out of 1206 reviews
Rating 8 - Good. 278 out of 1206 reviews
Rating 6 - Okay. 190 out of 1206 reviews
Rating 4 - Poor. 91 out of 1206 reviews
Rating 2 - Terrible. 73 out of 1206 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Stayed 2 nights in Dec 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay during the winter! The indoor heated pool is one of the warmest pools we’ve ever swam in. The hotel was clean and the service was friendly. There’s a cute little arcade for kids to play games too. You can walk to Cracker Barrel and many other restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas J.

Liked: Cleanliness, staff & service, amenities
Dunno about "spotless", but the room was quite clean and usually quiet. The hotel was perfectly located for our needs. Our first couple of nights were quiet, then our neighbors arrive: loud children slamming doors, a baby crying, a couple of small "yappy" dogs. That's not the fault of the hotel, but some guests seem unconcerned with other guests.
Stayed 5 nights in Nov 2025

8/10 Good

Stephanie

Stayed 2 nights in Nov 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was excellent
Stayed 1 night in Nov 2025

8/10 Good

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Tawnya

Staff were decent , room was clean. Breakfast at Wood Grill was good. W
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Room was spacious and bed comfortable. Nice clean rooms!
Stayed 1 night in Dec 2025

6/10 Okay

jeff, Sardis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds , the frames were squeaky and so loud my wife couldn’t sleep. They didn’t have box frames but were laid on a metal folding table that was unbelievably loud. We stayed 2 days but will not stay again. We looked as we were going in and out when the maids were cleaning. All them were the same .
Stayed 2 nights in Nov 2025

8/10 Good

Bryce

Stayed 1 night in Nov 2025

10/10 Excellent

Rynisha

Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for kids expected room to be nicer.
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The sheets were not clean and the noise was terribly loud when someone ran water. The first night woke us up at 3 am. I would not stay here again
Stayed 3 nights in Nov 2025

6/10 Okay

Virmarie

Travelled with pets
Liked: Staff & service
I recently stayed at Grand Smokies Resort Lodge and overall had a really nice experience. The pool was one of my favorite parts of the hotel—clean, refreshing, and a great place to unwind. I also loved the arcade area; it added a fun touch and gave me something extra to enjoy during my downtime. The customer service was impressive as well. Every staff member I interacted with was friendly, professional, and quick to help with anything I needed. There were a couple of downsides worth mentioning. The pet policy was a bit inconvenient for me, since you aren’t allowed to leave pets alone in the room at any time. This made it difficult to go out for a bit without bringing my pet along. Also, breakfast isn’t included—rather, you just get a discount at a nearby restaurant. It would’ve been much more convenient to have breakfast onsite or included with the stay. Still, I had a good time overall and appreciated the amenities and customer service. With a few tweaks, this could easily be a five-star stay. I would consider coming back again.
Pool area
Pool area
Pool area
Stayed 3 nights in Nov 2025

2/10 Terrible

Jamie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pet disclosure incorrect. Charged extra $40 and $200 deposit. Site shows couch in room they ssid havent had couch i. 2 years, Couldn't even get that and changed our room completely. No where for my daughter to sleep so charged $15 for a bed thats dirty and now they said they are looking for a clean one. Complete hassles. So much for a relaxing get away.
Stayed 1 night in Nov 2025

6/10 Okay

Dianna

This establishment needs some major upgrades
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just spend a little more for somewhere nicer this whole property looks like it was nice about 25 years ago. Carpets stained, the old man at the front desk made me wait 10 minutes just to hand me a voucher to be able to eat breakfast at their run down restaurant which you still have to buy a drink and are expected to tip. The transvestite at the desk checking in wasn't very friendly overall weird atmosphere.
Stayed 2 nights in Nov 2025

8/10 Good

Chelci

Stayed 1 night in Nov 2025

2/10 Terrible

Adrienne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were clean but are in need of new decoration and renovation. The rooms were so noisy at night. There’s no hydraulics on the doors so they just slam. The walls are so thin so you can hear your neighbors talking and banging on everything.
Stayed 2 nights in Nov 2025

8/10 Good

Virendra

Stayed 3 nights in Nov 2025

2/10 Terrible

rachel

Liked: Staff & service
Disliked: Cleanliness, amenities
Bugs
Stayed 1 night in Nov 2025

8/10 Good

Artem

Stayed 1 night in Nov 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Christopher

The neighbors were very loud and vulgar. We complained twice as our kids was hearing what was being said. We ended up checking out without a refund because they get three chances to be quiet.
Stayed 1 night in Nov 2025