See all properties
Save

Grand Smokies Resort Lodge

2.5 star property

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Family Suite
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.2 out of 10
Very good
(81 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets allowed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

Similar properties

Indoor pool
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,511 reviews
The price is AU$145
includes taxes & fees
9 Nov - 10 Nov
Econo Lodge Pigeon Forge Riverside

About the area

Pigeon Forge

When you stay at Grand Smokies Resort Lodge in Pigeon Forge, you'll be connected to the convention center, within a 15-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show. .This hotel is 5.9 mi (9.4 km) from Dollywood and 9.6 mi (15.4 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Christmas Place - 6 min walk - 0.6 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Hatfield and McCoy Dinner Show - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 16 min walk - 1.4 km
  • LeConte Center at Pigeon Forge - 3 min drive - 3.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Azul - ‬17 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Wood Grill Buffet serving guests of Grand Smokies Resort Lodge.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1033 reviews
Rating 8 - Good. 245 out of 1033 reviews
Rating 6 - Okay. 166 out of 1033 reviews
Rating 4 - Poor. 77 out of 1033 reviews
Rating 2 - Terrible. 57 out of 1033 reviews

Reviews

10/10 Excellent

Crystal

Stayed 1 night in Jul 2025

4/10 Poor

Elaine

Travelled with family

Vacation From Hell

Great disappointment the hotel was very nice until I got into the room a big hole cut into the bathroom ceiling water dripping everywhere call maintenance who never arrived go down to the desk for help and was told to put the trash can under the leak you couldn’t use the bathroom in peace for water dripping down on you for 2 days I tried speaking with a supervisor I was told she would be in soon each time I went down about 20 times until this day I still haven’t spoke with anybody I have already left I would like to be compassionate this wasn’t the best family vacation
Stayed 2 nights in Jul 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed. Don’t spend the money

The building and all amenities are broken down. Hotel smelled like mold and mildew. Carpets were very dirty. Parking looked very sketchy and no food in building so they gave out vouchers to next door breakfast buffet which was gross and coffee and water was 7.50 a piece. Pool and game room was very dated. Overall. Go down the road and stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Julia

Liked: Staff & service
Disliked: Property conditions & facilities
They ran out of hot water for our shower. The pool is gross.
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Casey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool and water slide
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the room was clean and well furnished. I would have liked a little more information on the location of things in the hotel, the hours for the pool, check out time, etc.
Stayed 2 nights in Jul 2025

6/10 Okay

vince

Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashlie

Stayed 2 nights in Jun 2025

10/10 Excellent

Nedra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have been nice if they would have fixed the

I thought the family suite had a whole kitchen. It was a little stove, little sink and a mini fridge. The microwave did not close and they were aware of this and did not try to get a new one. The bathroom had a huge hole in the ceiling and it leaked water the whole time. The front desk was made aware of this as soon as we arrived and never offered a new room or doscount. You couldnt use the toliet without water leaking on you.The shower doors kept coming off track and had to be fixed by maintenance.
Stayed 3 nights in Jul 2025

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The free breakfast ended up costing me $20. The property needs a serious updating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2025

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely and friendly feel
Stayed 2 nights in Jul 2025

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

6/10 Okay

Kristina

Travelled with partner
It was a nice place to stay, close to a lot of things to do. The staff was super nice and welcoming.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeannie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The 4th floor smelled terrible. It definitely had water damage.
Across the hall. Fan ran 24 hours. The smell was terrible.
Bathroom behind toilet.
Water damage
No light in bathroom
Stayed 1 night in Jul 2025

8/10 Good

Casey

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Carmelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The king room we had was good sized and clean. We liked the balcony except for the a/c unit exhaust blew hot air onto the balcony. We didn't like the inconvenience of having to wait until 8 am to eat breakfast at the Buffet Restaurant next door. But the price was very affordable for the hotel. We would probably stay there again. We didn't use the pool, but we were told by other guests the water was very warm.
Stayed 3 nights in Jul 2025

8/10 Good

Harvey

Stayed 2 nights in Jul 2025

10/10 Excellent

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025