2/10 Terrible
Naomi
Travelled with family
14 Aug 2025
Disliked: Cleanliness, staff & service
Rude staff... ridiculous rules around the key card, towels, check out. Terrible treatment. Filthy bathroom with feces stains on the toilet seat. They Did not clean room every day. They were not kind and offered No hospitality. The only people who were kind were Tip and Sak. Tip and Sak were wonderful!!! Everyone else made me feel unwanted and were extremely rude. The check in lady greeted me with a frown and asked for a voucher as soon as I arrived. I never received a voucher only a receipt via Expedia. I told her I did not have a voucher and she frowned her way through checking me in. When my sister arrived they did not show her to the room. It was a very confusing matrix with a shuttle that is difficult to access...they said my credit card will be held for 2months with a 2000 Baht hold. At check out they the said 14 days. I felt hustled and unwanted. I cannot express how mean and rude the front desk was. I would never recommend this place to anyone ever. Terrible, horrible and filthy experience. And, not very nice very nice staff.

Naomi
Stayed 3 nights in Aug 2025























