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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Free daily continental breakfast
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(211 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

Country Inn & Suites by Radisson, Phoenix Airport, AZ

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very good, (2463)
The price is AU$117
for 1 room
includes taxes & fees
9 July - 10 July
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from PHX Arena. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • PHX Arena - 5 min drive - 5.7 km
  • Chase Field - 6 min drive - 5.7 km
  • Arizona State University - 10 min drive - 11.3 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 687 reviews
Rating 8 - Good. 188 out of 687 reviews
Rating 6 - Okay. 75 out of 687 reviews
Rating 4 - Poor. 25 out of 687 reviews
Rating 2 - Terrible. 38 out of 687 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brandi

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Reba

Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a night stay. Close to airport with shuttle service. Rooms were big and clean. Parking lot well lit which was nice.
Stayed 1 night in Mar 2025

8/10 Good

Gregory

Liked: Staff & service, amenities, property conditions & facilities
Serves the purpose for an early morning flight.
Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was newly remodeled. The unit was very clean, staff were very nice and the parking lot very well lit at night.
Stayed 3 nights in Mar 2025

10/10 Excellent

lucia del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close proximity to the venue was a plus. The surroundings was a bit uncomfortable with people asking for money
Stayed 2 nights in Mar 2025

10/10 Excellent

Nels

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, Clean and Nice Rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
decent hotel. rough area
Stayed 2 nights in Mar 2025

4/10 Poor

Quazi

Travelled with family
Disliked: Staff & service, room comfort

Overall quality is bad

Very poor quality for the price they charge for per night. The breakfast quality and staff attitudes were horrible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Mike

Stayed 1 night in Mar 2025

10/10 Excellent

Rockhem Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

6/10 Okay

Debie

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Unfortunately, they were repaving their whole parking lot and entryway. So it was noisy and stinky. Also made it a bit of a challenge to get around. It would’ve been nice to know. If we would’ve known, we would’ve gone to a different hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shuttle to the airport was good, the place was clean but the walls are paper thin! We could not sleep
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a pleasant surprise! We needed a one night stay close to the airport, and after being on the road for two weeks we were just hoping for a comfy bed. We received excellent service at check-in, the room was clean and spacious, the beds were comfy, and the shower was hot with good water pressure. A 7-minute drive to the airport. The only small snag was the driveway being paved, so we had to park far away from our room. I would recommend this hotel for people traveling through the Phoenix area.
Stayed 1 night in Mar 2025

2/10 Terrible

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

ron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Not worth price but ok. Neighborhood is sketchy especially at night
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Liked: Cleanliness
Industrial neighborhood. Simple motel that was very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Derek

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking lot was torn up so there were no lines in the parking lot. Staff did not let us know they would be laying new asphalt the following morning after check in. My door was open, not latched, when I got to it and it did not close properly. Had to either slam the door or mess with it to get it to latch and the bottom third of the door did not close all the way, I could see significant daylight between the door and the frame. The sink did not drain properly either.
Stayed 1 night in Mar 2025