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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Free daily continental breakfast
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(276 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast included
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4.1 out of 5, Very good, 2,913 reviews
The price is AU$148
includes taxes & fees
31 Dec - 1 Jan 2026
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About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Chase Field - 5 min drive - 5.7 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 832 out of 1525 reviews
Rating 8 - Good. 390 out of 1525 reviews
Rating 6 - Okay. 153 out of 1525 reviews
Rating 4 - Poor. 59 out of 1525 reviews
Rating 2 - Terrible. 91 out of 1525 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was surprisingly clean and quiet. Pillows were small but comfortable. Bed was noisy. Bathroom was spacious. Breakfast was adequate.
Stayed 1 night in Sep 2025

10/10 Excellent

Ardeen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the staff was friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Solana

Travelled with group
Liked: Staff & service
Disliked: Amenities
Marketed as a hotel but more of a motel. You pay for what you get so.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place very friendly staff!!
Stayed 1 night in Sep 2025

10/10 Excellent

Donna, GOLDEN

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

timothy

Stayed 1 night in Sep 2025

10/10 Excellent

John Robert Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable room. Front desk staff also was helpful in providing paper plates and utensils so we could eat in our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy. Good setup
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Able to accommodate last minute and 24 hr shuttle service to and from the airport .
Stayed 1 night in Sep 2025

8/10 Good

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and checkout. Very convenient and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very updated and clean. Very close to the airport. Check in-check out was easy!
Stayed 1 night in Sep 2025

6/10 Okay

John

Its a motel. Falsely advertised as hotel
Stayed 1 night in Sep 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the beds were fine. Pillows a little small and hard . Would have liked to have some packs of decaf coffee also in the room. Breakfast buffet was standard. I was able to check in a little early which I was happy about considering I had driven from the Grand canyon and that day it was raining a lot sling the way and was tired. The AI message from the hotel says you have to pay $30 plus tax to check in early but seems like that isn't the reality thank goodness. The hotel was partially flooded due to the rain and I was impressed by how fast they had workers out there vacuuming up the overflow. Not a bad place to stay for a night so you can be close to the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff !
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

SUZANNE

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory sharard Bullock

Liked: Cleanliness, staff & service, property conditions & facilities
Floor between 1st & 2nd floors is too thin. Footsteps from visitor above me woke me out of my sleep.
Stayed 4 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Clean n quiet fid the job
Stayed 1 night in Sep 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good night's sleep
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly. Decent continental breakfast. Good shower.
Stayed 1 night in Sep 2025

8/10 Good

Daryl, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
More protein option at breakfast like eggs and sausage or bacon. Waffle bar also and more plug outlets in the bedrooms. But, outside of that fantastic facility and staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Elva

Stayed 1 night in Sep 2025

10/10 Excellent

Shigeko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Breakfast attendant was helpful. Airport shuttle driver was helpful.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2025