SureStay By Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay By Best Western Phoenix Airport

Lobby
Free daily continental breakfast
Exterior
Outdoor pool
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪7 min walk‬
  • Place, Ballet Arizona
    ‪12 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(106 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(347 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

A stay at SureStay By Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 7 min walk - 0.6 km
  • Ballet Arizona - 12 min walk - 1.0 km
  • El Zaribah Shriners Auditorium - 4 min drive - 3.4 km
  • Phoenix Convention Center - 8 min drive - 7.5 km
  • Chase Field - 8 min drive - 7.9 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive

About this property

SureStay By Best Western Phoenix Airport

SureStay By Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 30.00

Minimum check-in age: 18

Check-out

Check-out before 11 AM

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport

Econo Lodge Phoenix Airport

Econo Lodge Phoenix Hotel Phoenix

Phoenix Econo Lodge

Econo Lodge Phoenix Airport Hotel

Surestay By Phoenix Phoenix

SureStay Hotel by Best Western Phoenix Airport Hotel

SureStay Hotel by Best Western Phoenix Airport Phoenix

SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay By Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1107 out of 2110 reviews
Rating 8 - Good. 538 out of 2110 reviews
Rating 6 - Okay. 237 out of 2110 reviews
Rating 4 - Poor. 91 out of 2110 reviews
Rating 2 - Terrible. 137 out of 2110 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Allan, BOCA RATON

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The area looked a little rough but the room was great, the facility very secure. The breakfast was minimal, but adequate. Close to the airport. Met all my expectations. It is a budget motel, but just fine.
Stayed 1 night in Feb 2026

4/10 Poor

Beny

Business traveller
Disliked: Staff & service, amenities
Someone came at 6 a.m. screaming very scary things right next to my door!
Stayed 1 night in Feb 2026

10/10 Excellent

SallyAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the bed was comfortable - all I really care about! Room was spacious. A perfect stay for right by the airport. Breakfast was very basic but enough.
Stayed 1 night in Feb 2026

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities
We asked for a couple extra coffee packets in our pillow, and it never came to us
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

6/10 Okay

Andreia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Horrible complimentary breakfast. If you’re going to offer something to your guests offer something good or don’t offer at all.
Stayed 3 nights in Feb 2026

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026

6/10 Okay

Judy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived late and leaving 3am. Didn’t sleep but was able to shower relax. Room was very clean. Older hotel but remodeled Great for overnight stay Staff was excellent. Shuttle to phx airport runs 24hrs/day On time pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Liked: Cleanliness, property conditions & facilities
The room was spotless the staff seemed courteous
Stayed 1 night in Feb 2026

8/10 Good

Susan

Liked: Cleanliness, staff & service
Very clean room. Comfortable bed. Quiet.
Stayed 1 night in Feb 2026

4/10 Poor

Kristie, Portland

Travelled with family
Disliked: Amenities, property conditions & facilities
Super sketchy area. Photos do not accurately depict hotel. Airport shuttle was a huge fail. We told the evening clerk what time we needed to leave. He didn’t add us to the list so we got left behind by the overly full shuttle. The hotel did call an Uber for us hence the 2 stars rather than 1.
Stayed 1 night in Feb 2026

6/10 Okay

john

Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Stayed 1 night in Feb 2026

8/10 Good

Xiaodong

Liked: Cleanliness, property conditions & facilities
Yes, the room is spotless and clean. However the breakfast is subpar
Stayed 1 night in Feb 2026

10/10 Excellent

Edwin

Stayed 1 night in Oct 2025

6/10 Okay

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, very loud and noisy, thin walls, located in an area with many homeless people around,
Stayed 2 nights in Feb 2026

4/10 Poor

Merrill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was great the staff was great but when it came to the continental breakfast it was very poor nothing really to eat . For the price of the room they could have had waffles or biscuits and gravy or scrambled eggs and sausage anything but what they offered i will definitely think twice on staying there again .
Stayed 1 night in Feb 2026

6/10 Okay

Danilo

Stayed 2 nights in Feb 2026

10/10 Excellent

ERIN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was easy, facilities seems to be newly renovated and well kept. Room was clean.
Stayed 1 night in Jan 2026

6/10 Okay

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Helen P Whitaker, Corvallis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. They gave us a list of nearby restaurants.
Stayed 1 night in Feb 2026

8/10 Good

Roosevelt

Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy & fast. Staff members were courteous, informative and competent. Clean rooms, clean outdoor grounds and clean, heated pool. There was a convenience store within walking distance.
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Feb 2026