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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Exterior
Reception
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min drive‬
  • Place, Chase Field
    ‪5 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(267 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Arizona State University - 9 min drive - 13.6 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Jack in the Box - ‬3 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 723 out of 1303 reviews
Rating 8 - Good. 329 out of 1303 reviews
Rating 6 - Okay. 123 out of 1303 reviews
Rating 4 - Poor. 46 out of 1303 reviews
Rating 2 - Terrible. 82 out of 1303 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 1 night in Aug 2025

8/10 Good

Gibin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Over all good, hotel is newly built felt like lodge rather a hotel. Breakfast area and rooms were separate and need to walk outside the building. There was takeaway and other restaurants nearby, over all good location not busy area
Stayed 1 night in Aug 2025

8/10 Good

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for early flight. Parking a little high
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! Comfortable bed and pillows
Stayed 1 night in Jul 2025

8/10 Good

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend it.
Stayed 1 night in Aug 2025

6/10 Okay

Vicki

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Amelia

Liked: Cleanliness, property conditions & facilities, room comfort
Was a really nice hotel, service was good but they kept forgetting to stock the TP. Other than that it was a very nice stay and the location wasn’t the best, but it was convenient where we needed to be
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family and small children
Liked: Amenities
Comfortable bed, nice clean pool
Stayed 1 night in Aug 2025

10/10 Excellent

Umaru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online for proximity to airport & price. Expecting hotel - looked more like motel. But staff great & room excellent in appearance & amenities. Served our purpose perfectly and shuttle to airport was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and the room was very clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and close to the airport. The area is a little shady and nothing around.
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Incompetent staff. Poor customer service
Stayed 1 night in May 2025

8/10 Good

Lucas

Liked: Cleanliness, property conditions & facilities
Housekeeping knocked on my door several times before I had checked out. I didn't checkout late.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not tried ordering food but I think food options is good. Confortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Raimi

Liked: Cleanliness, staff & service, property conditions & facilities
cleaness
Stayed 1 night in Aug 2025

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overall very pleased with the hotel. The room was spacious and well equipped. Sorry close to PHX airport with shuttle available. It was a little noisy being on the bottom floor, you could hear the guests above walking around there room and such. A little bit older of a property but still nice. The pool area looked very nice and inviting, but we didn't have the to enjoy it. They also have a buffet breakfast in the mornings which we also didn't have the opportunity to try. I would definitely stay here again while passing thru Phoenix.
Stayed 1 night in Aug 2025

10/10 Excellent

Jajaira

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt comfortable without any issues, except that the sheets were a bit stained and my skin started to itch
Stayed 1 night in Aug 2025

10/10 Excellent

Ottilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first we were hesitant with the location of this hotel. It is not the best neighborhood but once we checked in, we were pleasantly surprised. The hotel has been completely renovated. It is freshly painted, new flooring, furniture and well maintained. It was nice and close to the airport so for anyone needing a night or two, it was perfect.
Stayed 1 night in Jul 2025

4/10 Poor

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Chime paid and booked my room. However, Chime VISA credit card was refused when checking in. Needed for incidentals…. They claim they have to have a bank that uses a building. Never heard this nonsense before and I stay at hotels monthly. Bad business
Stayed 1 night in Aug 2025