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Surestay by Best Western Phoenix Airport near Downtown

2.5 star property

Photo gallery for Surestay by Best Western Phoenix Airport near Downtown

Lobby
Outdoor pool
Exterior
Property amenity
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(102 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(323 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn by Wyndham Phoenix Sky Harbor Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.2 out of 5, 1,489 reviews
The price is AU$155
includes taxes & fees
4 Apr - 5 Apr
La Quinta Inn by Wyndham Phoenix Sky Harbor Airport

About the area

Phoenix

A stay at Surestay by Best Western Phoenix Airport near Downtown places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.5 km
  • Ballet Arizona - 9 min walk - 0.8 km
  • El Zaribah Shriners Auditorium - 3 min drive - 3.1 km
  • Phoenix Convention Center - 5 min drive - 5.7 km
  • Chase Field - 5 min drive - 5.7 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

Surestay by Best Western Phoenix Airport near Downtown

Surestay by Best Western Phoenix Airport near Downtown offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Surestay by Best Western Phoenix Airport near Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1017 out of 1922 reviews
Rating 8 - Good. 486 out of 1922 reviews
Rating 6 - Okay. 214 out of 1922 reviews
Rating 4 - Poor. 79 out of 1922 reviews
Rating 2 - Terrible. 126 out of 1922 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

6/10 Okay

Nadia

Travelled with family and small children
Liked: Staff & service
The AC unit did the job but was extremely noisy. The walls are very thin between the rooms, you can hear a conversation in other rooms unless you are whispering. The area around the hotel seems pretty unsafe. The bedding was clean and comfortable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast. Friendly staff
Stayed 2 nights in Dec 2025

4/10 Poor

Keith

Disliked: Amenities, property conditions & facilities
Poor room conditions, bed springs popped and frame groans each time I rolled over, adjoining room has loud neighbors with non-soundproof connecting door, and no alarm clock.
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Stayed 1 night in Dec 2025

10/10 Excellent

Ishmael

Stayed 1 night in Dec 2025

8/10 Good

Rogelio

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 4 nights in Dec 2025

4/10 Poor

Atsuko

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, clean facility, amenities were fine. Area is so so, but facility is clean and reasonable. One thing they can improve is… breakfast. It’ll be great to provide something salty, like boiled eggs.
Stayed 1 night in Dec 2025

8/10 Good

Linda

The staff were great and the room was spotless. The shower was superb.
Stayed 1 night in Dec 2025

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Updated clean rooms, comfortable beds but no dining options close
Stayed 1 night in Dec 2025

8/10 Good

Leah

Stayed 1 night in Dec 2025

2/10 Terrible

Randy

Stayed 1 night in Dec 2025

8/10 Good

Glen

Liked: Cleanliness, amenities, property conditions & facilities
K
Stayed 4 nights in Dec 2025

10/10 Excellent

Aneka Tene, Monroe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beauty of the room and friendliness from all staff. Definitely coming back 😃.
Stayed 5 nights in Dec 2025

10/10 Excellent

Juvelyn, Roettenbach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Dec 2025

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The shuttle was easy to find, the ride was short, and the service was wonderful. The room was fine. The breakfast was a waste between terrible coffee, strict hours, and restrictions on bringing any food whatsoever out of the breakfast room. We won’t be staying again.
Stayed 1 night in Dec 2025

8/10 Good

anaalicia

Stayed 1 night in Dec 2025

8/10 Good

Addision

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and closed to airport.
Stayed 3 nights in Dec 2025

10/10 Excellent

HIMANSHU

Stayed 1 night in Dec 2025

10/10 Excellent

Steve, Salem

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Dec 2025

6/10 Okay

Josue

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible location. In the center of a highly homeless populated area. The beds are cheap, and for some reason they give you these small squares pillows, along with one regular sized pillow....weird. The room was clean, wifi was not terrible, TV was fine, and the staff was good. I would not stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, all wonderful. Very helpful and courteous with us unexpectedly needing another nights stay.
Stayed 1 night in Dec 2025