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SpringHill Suites Phoenix North

3.0 star property

Photo gallery for SpringHill Suites Phoenix North

Exterior
Reception
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily self-service breakfast
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

View map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Biltmore Fashion Park
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

7.2 out of 10
Good
(5 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(46 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(47 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1003)
The price is AU$181
for 1 room
includes taxes & fees
26 Aug - 27 Aug
Best Western North Phoenix Hotel

About the area

Phoenix

With a stay at SpringHill Suites Phoenix North in Phoenix (North Mountain), you'll be a 3-minute drive from Castles N' Coasters and 10 minutes from Grand Canyon University. .This hotel is 5.3 mi (8.6 km) from Lookout Mountain Golf Club and 8.9 mi (14.4 km) from Phoenix Mountains Preserve.

What's nearby

  • Castles N' Coasters - 3 min walk - 0.3 km
  • Metrocenter - 8 min walk - 0.8 km
  • Grand Canyon University - 8 min drive - 8.7 km
  • Biltmore Fashion Park - 15 min drive - 15.8 km
  • State Farm Stadium - 20 min drive - 18.5 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

SpringHill Suites Phoenix North

Suburban hotel with free breakfast and a 24-hour fitness center
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (79 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1007 reviews
Rating 8 - Good. 259 out of 1007 reviews
Rating 6 - Okay. 111 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arcadio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean! Very friendly!! Great Stay!!
Stayed 1 night in Apr 2025

6/10 Okay

Sasha

Travelled with partner
Disliked: Cleanliness, amenities
Room wasn’t cleaned enough when we checked in, didn’t get full cleaning service during our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Leshael Lemira Velda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Karen

Stayed 1 night in May 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bathroom you couldn’t even close the door if you wanted to breathe looked it up and it said most likely mold, called the front desk asking if we could move for kids safety he then proceeded to get an attitude and say there was nothing he could do i asked to make a note of what i was saying if anything happened health wise with my kids he laughed and said “now ms.poole” like i was a child, the front desk just wasn’t very polite went downstairs at morning time after deciding that was to much risk when they didn’t even deny that wasnt a possibility ladies up front were abrasive also my husband was just asking if they were bringing out more waffle mix it was out my 3 kids were starving she looked at him and said patience like he was a two year old when he was literally just asking if that was something that gets refilled because it’s not common the hotels we’ve stayed at so we just needed to know to adjust plans, spoke to the manager on site and she did agree to let us leave early to get outta there and get a new hotel by this point
Stayed 2 nights in May 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to where we were going.
Stayed 2 nights in Apr 2025

6/10 Okay

Dorinda

Stayed 2 nights in May 2025

10/10 Excellent

Oteilia, Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
clean & updated with pool
Stayed 1 night in Apr 2025

10/10 Excellent

Stacie

Stayed 1 night in Apr 2025

8/10 Good

Hee youn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed the entrance to the hotel, and it was hard to turn around and go back.
Stayed 1 night in Apr 2025

6/10 Okay

Ardean

Travelled with partner
Liked: Staff & service
Big rooms, clean, good breakfast. Sink was slow to drain. Looks like they are updating the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Arlene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room itself was nice. The staff was nice and the continental breakfast was good. I gave 3 stars for cleanliness because our room smelled strong of sweat and dirty shower drapes.
Stayed 2 nights in Apr 2025

6/10 Okay

Christina

Travelled with family
Disliked: Staff & service
I would like if they would clean more often. Other wise it was ok for the 2 day stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

joseph

Travelled with group
Liked: Amenities, property conditions & facilities
Nice place with good service
Stayed 5 nights in Mar 2025

10/10 Excellent

Santos

Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jenniffer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a three-night stay but ended up checking out a day early because I simply couldn’t stand another night there. One of the main reasons I chose this place was the advertised continental breakfast, but that turned out to be very misleading. If you don’t get there early, don’t expect to be served anything. I was told “Sorry, it’s done” when I showed up within the breakfast hours, which is unacceptable. No effort to replenish anything or offer alternatives. Overall, disappointing experience. I would not recommend this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Apr 2025

8/10 Good

Suzannah

Stayed 1 night in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room (wish it was closer to the elevator) that was nice and clean. The biggest issue was that the overhead light and fan was operated by remote and people in other rooms could control ours, resulting in our light being turned on repeatedly in the middle of the night. We could turn it off but it was super annoying. Other than that, it was a good stay. Being right next to the highway, it was very loud out by the pool but nothing to be done about that.
Stayed 1 night in Apr 2025