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Hyatt Place Phoenix -North

3.0 star property

Photo gallery for Hyatt Place Phoenix -North

Exterior
Free daily on-the-go breakfast
Room, 1 King Bed, Accessible, Bathtub
Outdoor pool, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Metrocenter
    ‪17 min walk‬
  • Castles N' Coasters
    ‪19 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

7.2 out of 10
Good
(100 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 2 Double Beds

7.2 out of 10
Good
(62 reviews)
  • Sleeps 6
  • 2 Double Beds

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About the area

Phoenix

With a stay at Hyatt Place Phoenix -North in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This hotel is 11.9 mi (19.2 km) from Phoenix Convention Center and 12.3 mi (19.8 km) from Chase Field.

What's nearby

  • Metrocenter - 17 min walk - 1.5 km
  • Castles N' Coasters - 19 min walk - 1.6 km
  • Arizona State University-West Campus - 5 min drive - 6.0 km
  • Grand Canyon University - 8 min drive - 9.4 km
  • Biltmore Fashion Park - 14 min drive - 16.5 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪LongHorn Steakhouse - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk

About this property

Hyatt Place Phoenix -North

Hotel in Phoenix with free breakfast and a 24-hour fitness center
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 127 guestrooms featuring flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 173 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richard E.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

They are doing construction right now in part of hotel but really a non-issue. Stayed on no freeway side of hotel and better this time. Easy check-in and easy parking.
Stayed 2 nights in May 2025

8/10 Good

Amanda

Stayed 3 nights in May 2025

8/10 Good

Ricardo

Liked: Staff & service
Stayed 4 nights in May 2025

8/10 Good

Michael, bullhead city

Stayed 1 night in May 2025

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my birthday weekend and we got the best service ever.
Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Connie

Disliked: Cleanliness, property conditions & facilities
This was our second time at this property. This last visit there was nothing stating that it was under renovation until we arrived. There was dust in the hallways and the elevator. The first morning, we do not have any hot water. The response from the front desk was nonchalant. Unfortunately we were not able to take a shower. This was a disappointing visit.
Stayed 4 nights in Jan 2025

2/10 Terrible

Connie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Construction on the property! We were disappointed in the lack of transparency on this property. This was our second time staying at this property. Enjoyed it very much because of the location and it was a close proximity to where we needed to be. After a long drive, we did not have hot water. We were not notified of the hot water being turned off. The response from the front desk was very nonchalant. Unfortunately we were not able to shower that morning.
Stayed 3 nights in Apr 2025

2/10 Terrible

Donald

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Powerless, and unhappy.

I booked 2 rooms, and family booked 4 other rooms for 2 nights. We were there for my daughters graduation. We were never told the wayer would be shut off from 10am to 2pm. No men got to shower and all the women had to shower at a gym off ptoperty. The front desk had no sympathy or solutions for us. Another properly perhaps. Maybe a simple sign that would grab your attention. Sad, because that is the only properly we stay at when we visit our daughter.
Stayed 2 nights in Apr 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
M
Stayed 1 night in Apr 2025

10/10 Excellent

Nalani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation caused a bit of discomfort but they were apologetic.
Stayed 8 nights in Apr 2025

8/10 Good

Juan Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
The first night we got a room on the 4th floor facing the highway. It was so noisy we could barely stay asleep. We actually thought the windows were open. But the staff was really kind and efficient and moved us to a quiet room on the other side of the building. View was not nice but at least we could sleep.
Stayed 2 nights in Apr 2025

6/10 Okay

Olwyn

Travelled with group
My recent stay at the Hyatt began with an unfortunate inconvenience. I was initially given the wrong room key, and when I notified the front desk, the attendant insisted I was in the correct room. I had reserved a one-bedroom with two beds, but the room had only one. After some back-and-forth, he finally rechecked and confirmed that I had indeed been checked into the wrong room. Additionally, I was not informed in advance that the water would be shut off for several hours the next day. This was particularly disruptive, as I was in town for a very important event—my college graduation. To make matters worse, my travel companion, who has experience in fire safety, noticed that the smoke detector in our room was detached from the wall and not functioning, as indicated by the missing signal light. This raised serious safety concerns. Overall, while the location was convenient, the experience was disappointing due to the initial confusion, lack of communication about utility maintenance, and safety oversight in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Xhutmali

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, homely
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever!

It was a great experience staying here!! They were so pleasant and accommodating! The manager went out of his way to make sure I got to the bank to deposit my money for my room. He even took me to dollar tree to get things for my stay!! My family and I were very fortunate to find such a nice place. They serve breakfast and have a refreshing pool. Well worth it!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alondra

Stayed 2 nights in Apr 2025

8/10 Good

Richard E.

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good overall

Issue with hot water day 1 but they communicated and solved same day. Otherwise a good stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Stayed 3 nights in Apr 2025

2/10 Terrible

Marina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tub never drained. Bathroom was dirty
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Archie

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is dirty, filthy and has roaches big enough to carry your furniture. Once we saw the roaches ( in the room) we wanted our money back. We left and went to the Hilton. Don’t stay at this property unless you work for a pest control company.🙁
Look at the dirt and filth
Seat is scratched up
Stayed 1 night in Apr 2025

2/10 Terrible

Pam A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
That property was filthy. Needs to be upgraded. The sink in the bathroom did not drain, it took forever for the shower to get hot water, that carpets were stained and dirty. The cabinet in the hall way was so dusty that we wrote “ please wash me” in the top of it.
Stayed 1 night in Apr 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, amenities, property conditions & facilities
We had no hot water, our towels were not washed and were covered in hair. We were moved to a different room and water in that room was barely warm. No compensation and no contaxt with management has happened at thjs time.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was absolutely amazing. I interacted with at least 5 staff memmbers and they were all very friendly and professional. The room itself was another story. The carpet was stained and ripped, the sink was very slow to drain. The main light switch was busted. The light above the wet bar did not work. Some of the outlets did not work either. The couch looked raggy and old. Thr pullout couch matress might as well not have been there. Probably one of the worst rooms I have ever stayed in. And it is sad, because like I said at the beginning, the staff were so nice and friendly.
Stayed 4 nights in Apr 2025