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Hotel San Carlos - Downtown Convention Center

3.0 star property

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Banquet hall
Interior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, PHX Arena
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from PHX Arena. .This historic hotel is 0.9 mi (1.4 km) from Chase Field and 6.2 mi (9.9 km) from Grand Canyon University.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a reception hall.
At Hotel San Carlos - Downtown Convention Center, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 419 out of 1020 reviews
Rating 8 - Good. 253 out of 1020 reviews
Rating 6 - Okay. 155 out of 1020 reviews
Rating 4 - Poor. 109 out of 1020 reviews
Rating 2 - Terrible. 84 out of 1020 reviews

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
The bed felt like you were sleeping on a hill
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th year in a row staying when I visit Phoenix. It’s a nice historic hotel that is located near the Convention Center. They keep this place very cleaned and maintained. The staff is wonderful and they remember me when I come back. The only complaint I really have is that the pool wasn’t open. Something that would have been lovely to have on hot July days in Arizona.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly, Tempe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here for the great location and historic nature of the hotel. Sadly, the pool has been closed for some time which is the only reason I didn't give five stars. The staff are always great and the rooms are very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay. Easy big buildings around
Stayed 1 night in Jul 2025

8/10 Good

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The uniqueness is what you like about the hotel san carlos and the history.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It good
Stayed 2 nights in Jul 2025

8/10 Good

Solymar

Travelled with group
Liked: Cleanliness, staff & service, amenities
Old and historic building with great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice to stay in. Although the pool was closed we still had a good time and would love to stay here again
Stayed 3 nights in Jul 2025

8/10 Good

Erica

Stayed 1 night in Mar 2025

10/10 Excellent

Pamela, HEREFORD,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Clean room
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful sight, wonder location, but not so wonderful for a minor inconvenience: there was no refrigerator or microwave in our room.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

No AC Control

The only thing I wasn’t to say is it’s an old building and…..you won’t have any control of the air conditioning. It’s controlled by the property for the entire floor. My room had to be at least 76° - 78° when I arrived. It was awful. The fan wasn’t helping either. THIS IS PHOENIX!
Stayed 1 night in Jun 2025

2/10 Terrible

natalia

I didn't get to stay there because the AC was broken but thank God. The hotel is in a very sketchy place, doesn't have a carpark so you have to look for one around at a not very nice street, the lobby smells terrible between mouldy and dirt, just the sofa at the entrance was the dirties thing I've seen. I wouldn't have stayed there even if I didn't get a refund.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't say there because the air conditioner was not working.
Stayed 1 night in Jun 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, property conditions & facilities, room comfort

Pool was closed in the middle of the summer 113*

Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is older, and you do not have to worry about rooms being overly cold. This is probably the downside of the facility. The "office center" consisted of one working computer and was very hot to work in. This area was the workout room, which was limited. I need to print out a bunch of documents for an appointment. Which is the reason I was there. The location, because of my needs, was very suitable and served my purpose, plus it was very reasonable in cost. The staff was very helpful since I live in Mexico, and I had a piece of mail that did not arrive during my stay. The staff was willing to forward that mail in an envelope I left them, and they followed up with me once they received it. All in all, I would stay there again if I had similar needs there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Savannah

Liked: Cleanliness, staff & service
Location and staff were great. No thermostat in the room though, so our room was quite hot which made it very difficult to sleep unfortunately.
Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Travelled with group
Liked: Staff & service
Central ac, it was hot through the whole night.The bathroom had hairballs in it when we got there. Not the greatest but it was ok for the night.
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no AC so it is hot and stuffy. No fan in the bathroom. No fridge. It’s an old hotel and not much to write home about.
Stayed 1 night in Jun 2025

4/10 Poor

Nicholas

Travelled with family
Disliked: Amenities, property conditions & facilities
Poor AC, uncomfortable bed, you can hear everything happening in your neighbor's rooms and in the hallway. So uncomfortable, we drove home for the night. The restaurant was delicious! Would eat there again
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my room. So very convenient for my Comicon trip. Great hotel.
Stayed 1 night in Jun 2025