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Hotel San Carlos - Downtown Convention Center

3.0 star property

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Interior
Lobby
Room, 2 Double Beds, City View
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Mortgage Matchup Center. .This historic hotel is 0.9 mi (1.4 km) from Chase Field and 6.2 mi (9.9 km) from Grand Canyon University.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Mortgage Matchup Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Westin Executive Club - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a restaurant, 3-minute walk to Phoenix Convention Center
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a reception hall.
At Hotel San Carlos - Downtown Convention Center, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 162 out of 1007 reviews
Rating 4 - Poor. 112 out of 1007 reviews
Rating 2 - Terrible. 87 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love plugs by the bed We love this historic hotel and its location whenever we visit Phx but need a fridge in room and plugs by bed to update travel experience!
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, amenities
Poorly taken care of. Smells of cigarettes everywhere. Beds are hard, worse than a decent motel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dimo

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. Old but very well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

Dhvani Tushar

Liked: Cleanliness, staff & service, amenities
Historic hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ericka

Stayed 1 night in Oct 2025

8/10 Good

Vishnavi

Business traveller
Liked: Amenities, property conditions & facilities
I wish the rooms had thermostats, my room was really cold. Also I know it’s a historic hotel but I feel like it would still be nice if the hotel was stocked with some essentials like toothbrushes/toothpaste in case guests forgot this
Stayed 2 nights in Oct 2025

4/10 Poor

Salim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower drain was clogged Lobby smells bad
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was cool for a single night stay
Stayed 1 night in Oct 2025

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Corinne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The walls are PAPER THIN. My next door neighbor decided to have a loud / laugh out loud discussion at 5:00 am on Saturday morning after I just got in at 12:00 am that day from the ballet. Love old hotels but will probably not stay again for that reason.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rocky

Travelled with family
Liked: Cleanliness, staff & service
Hotel staff was very friendly and helpful 🙂
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged 3x
Stayed 1 night in Oct 2025

8/10 Good

Kaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place
Stayed 1 night in Oct 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities
Important one, they have no parking lot and you had to be 21 to have get the room, and they didn’t said that on the booking, and I couldn’t evening the room and they haven’t even return my money yet
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Anatoly

Business traveller
Great all around
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Phoenix

The room was very clean. This very historic building was very entertaining. There are many pictures to look at and read about the history of the hotel. Parking was questionable since you are downtown Phoenix, but manageable. Plenty of places to eat on your way to watch a concert or professional game.
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

Liked: Staff & service
.
Stayed 2 nights in Oct 2025

6/10 Okay

Vanessa

Stayed 2 nights in Oct 2025

8/10 Good

Caryn

Liked: Cleanliness, staff & service
Beds were like old spring mattresses ?!? Pillows were terrible!! Bring your own !
Stayed 1 night in Oct 2025

10/10 Excellent

Charlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Super cool old vintage hotel with lots of character and stories. Lobby was gorgeous, staff was helpful, super close to the venue that we were going to. Will be staying again!
Stayed 1 night in Oct 2025

8/10 Good

Barry, Seattle

Liked: Cleanliness, staff & service
Facility is clean, it needds some updating.
Stayed 1 night in Oct 2025