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Hotel San Carlos - Downtown Convention Center

3.0 star property

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Front of property
Interior
Lobby
Room, 2 Double Beds, City View

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.6 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Mortgage Matchup Center. .This historic hotel is 0.9 mi (1.4 km) from Chase Field and 6.2 mi (9.9 km) from Grand Canyon University.

What's nearby

  • Herberger Theater Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Mortgage Matchup Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a reception hall.
At Hotel San Carlos - Downtown Convention Center, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1008 reviews
Rating 8 - Good. 248 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 111 out of 1008 reviews
Rating 2 - Terrible. 87 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy room. Super friendly staff. Restaurant was amazing.
Stayed 1 night in Sep 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Issues connecting with the WIFI
Stayed 1 night in Sep 2025

8/10 Good

Angela

Liked: Amenities
No AC in the rooms. Just a fan
Stayed 1 night in Sep 2025

10/10 Excellent

Oluwasegun

Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
No hotel parking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very vintage but loved it. We stayed there for a concert at the phx arena and it was within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nostalgic
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good all of it.
Stayed 1 night in Sep 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was the least desirable part of this stay
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were amazing. Will stay in the future.
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Stayed 1 night in Aug 2025

10/10 Excellent

Max, Homestead

Stayed 3 nights in Aug 2025

10/10 Excellent

Philip, lake havasu

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat historic hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Destiny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very annoying that the only parking available is like 2 blocks away and you have to pay for it. If you’re had a heads up it was like this I would not have been so annoyed. Also none of the outlets worked, there was extension cords everywhere so unsafe and not up to code
Stayed 1 night in Aug 2025

10/10 Excellent

Helen Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Rating

Love the location and friendly customer service and Room Rate. And feeling Safe. Thank You
Stayed 2 nights in Aug 2025

10/10 Excellent

David, phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel,
Stayed 3 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
The room, while vintage, was well-cooled and very clean. Other aspects of the building are to be expected for such a historical building. The price was right for me and the location was excellent with regard to proximity to the Convention Center space and other downtown spaces. The history was very interesting, and seeing all the stars on the sidewalk and knowing of the hotel's story with regard to signature celebrities of the past was very cool.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Aria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were professional and friendly. The location is great if you’re staying for a concert or convention. However, there is limited parking and the parking garage is on the other side of the block. The trolley is noisy at night and the walls are super thin. It was hard to sleep especially whenever other guests are talking in the hallways; the sound echoes throughout the building. Other than that, the hotel was perfect for our one night stay for our concert.
Stayed 1 night in Aug 2025