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Hampton Inn & Suites Phoenix Downtown

3.0 star property

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Lobby
Dinner served
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
77 E Polk St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(139 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(124 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

9.4 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
Downtown Phoenix
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,536 reviews
The price is AU$176
includes taxes & fees
14 June - 15 June
Hyatt Place Phoenix / Downtown

About the area

Phoenix

With a stay at Hampton Inn & Suites Phoenix Downtown, you'll be centrally located in Phoenix, just a 5-minute walk from Phoenix Convention Center and 14 minutes by foot from Chase Field. .This hotel is 0.5 mi (0.8 km) from Mortgage Matchup Center and 10.5 mi (16.9 km) from Arizona State University.

What's nearby

  • Arizona State University - Downtown Phoenix - 1 min walk - 0.1 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Arizona Center - 5 min walk - 0.5 km
  • Mortgage Matchup Center - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Barrel & Bushel - ‬5 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Jacy & Dakota's - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co - ‬4 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 210 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Downtown 77, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 460 square feet (43 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 44.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1366 out of 1858 reviews
Rating 8 - Good. 310 out of 1858 reviews
Rating 6 - Okay. 93 out of 1858 reviews
Rating 4 - Poor. 44 out of 1858 reviews
Rating 2 - Terrible. 45 out of 1858 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ernestine

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Beds need upgrades. Very poor quality. Not comfortable at all. Especially for a person with back troubles
Stayed 2 nights in Feb 2026

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
No space for storing clothes
Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Staff were wonderful and hotel was spotless. Breakfast was great. Can’t beat the location. Would absolutely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, amenities
À proximité du centre des congrès et du stade de baseball. On est à quelques minutes de ces attractions. Les transports publics sont proches. Les chambres sont spacieuses et propres. L’entretien y est fait quotidiennement. Le déjeuner est bien. Un bon pied à terre
Stayed 3 nights in Feb 2026

8/10 Good

Nita

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean room, super nice staff. Breakfast looked good although I did not eat there.
Stayed 3 nights in Feb 2026

10/10 Excellent

Tracey

Stayed 4 nights in Jan 2026

10/10 Excellent

Ann, Ellicott City

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious and very clean. The breakfast was great- lots of variety. The staff were very friendly- especially the valets. They retrieved our car promptly and they were very pleasant- even at 5:20 am!
Stayed 2 nights in Feb 2026

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 2 nights in Feb 2026

4/10 Poor

Gretchen

Stayed 1 night in Feb 2026

8/10 Good

SHALONDA

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

2/10 Terrible

Gretchen

Stayed 1 night in Jan 2026

10/10 Excellent

Roger

Business traveller
Staff was friendly and very helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Friendly staff clean room and great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2026

10/10 Excellent

Roland

Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Jan 2026

8/10 Good

Leanne, Altoona

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great valet service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Howard

Liked: Cleanliness, property conditions & facilities
This stay was due to a late night flight cancellation. Just a short distance from PHX, with clean rooms and welcoming staff. Breakfast was typical of included offerings and provided a decent cup of coffee.
Stayed 1 night in Jan 2026

10/10 Excellent

Ugochi

Stayed 1 night in Jan 2026

10/10 Excellent

Chico

Stayed 7 nights in Jan 2026

10/10 Excellent

mary ann

Stayed 1 night in Jan 2026

10/10 Excellent

Brian, Nashville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice and even though you are downtown, it was still very quiet. Great stay and worth the price
Stayed 1 night in Jan 2026

10/10 Excellent

GAUDENCIO

Stayed 1 night in Jan 2026

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception desk staff, breakfast staff, and a housekeeper who delivered a sheet to us were terrific.
Stayed 6 nights in Jan 2026

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025