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Hampton Inn & Suites Phoenix Downtown

3.0 star property

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Reception
Bar (on property)
Dinner served
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
77 E Polk St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(127 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(111 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(31 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

9.2 out of 10
Wonderful
(5 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,505 reviews
The price is AU$199
includes taxes & fees
1 Jan - 2 Jan 2026
Hyatt Place Phoenix / Downtown

About the area

Phoenix

With a stay at Hampton Inn & Suites Phoenix Downtown, you'll be centrally located in Phoenix, just a 5-minute walk from Phoenix Convention Center and 9 minutes by foot from Mortgage Matchup Center. .This hotel is 0.7 mi (1.2 km) from Chase Field and 6.6 mi (10.7 km) from Grand Canyon University.

What's nearby

  • Arizona State University - Downtown Phoenix - 1 min walk - 0.1 km
  • Herberger Theater Center - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Mortgage Matchup Center - 8 min walk - 0.8 km
  • Chase Field - 10 min walk - 0.9 km

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Westin Executive Club - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hotel with free breakfast, 9-minute walk to Mortgage Matchup Center
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 210 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Downtown 77, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 460 square feet (43 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1260 out of 1722 reviews
Rating 8 - Good. 290 out of 1722 reviews
Rating 6 - Okay. 89 out of 1722 reviews
Rating 4 - Poor. 41 out of 1722 reviews
Rating 2 - Terrible. 42 out of 1722 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Phoenix to watch the Dodgers play at Chase Field and decided to book a hotel that was close enough to the field to walk there. Hampton Inn was an affordable option. Hotel was well maintained and was close enough to the stadium yet far enough away from the traffic and noise. Overall a good experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff. Easy walking distance to Chase stadium. We were able to find parking on the street (with meters) instead of using hotel valet. About half the price.
Stayed 2 nights in Sep 2025

2/10 Terrible

Zina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sucked

Nothing in the store to buy. No bottles of lotion no hand soap didn’t clean my room every day
Stayed 4 nights in Sep 2025

10/10 Excellent

Tivolee D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice but didn't have a closet but over all it was a very pleasant place.
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

8/10 Good

Nathan

Stayed 3 nights in Sep 2025

10/10 Excellent

Gasper

Stayed 1 night in Sep 2025

2/10 Terrible

Ada, Huntington Park

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed, came from a sport event at 9:20 pm, before we left to our event, we were told the bar and restaurant close at 10:00 pm. We approached the bar area at 9:22 and very rudely we were told they were closing with no explanation. We were meeting some friends to have some drinks and appetizers. Horrible service and communication
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy, Tuscaloosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greedy Fraudulent Poor Servics

Hotel charged a smoking fee. Said their detectors went off during my stay. I do not smoke or vape and they refuse to refund the charge. Guess this is one way to make a profit.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

6/10 Okay

Leslie

There was nothing wrong about the property. There were 7 of us going to the Charlie Kirk memorial- all 6 of the people going with me canceled because of the new restrictions put up from the event's security. Because of that, I didn't want to goby myself. I had thought with a full contingent of friends, I wouldn't have to get the cancelation policy. I was wrong and am out $163. My bad. Leslie Dodge
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, beds were comfortable, Staff interaction was minimal and parking was terrible. You either pay for Valet of have fun driving around trying to find a metered spot or a parking structure a few blocks away.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

Super experience with a staff that was very helpful and a super clean and comfortable room. Can’r review breakfast or the gym or the bar because we didn’t use those amenities but the basic functions for a short stay were PERFECT!!
Stayed 1 night in Sep 2025

8/10 Good

Tanya, Kingman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking/valet situation is a bit stressful
Stayed 1 night in Sep 2025

10/10 Excellent

Anna, Kingman

Stayed 1 night in Sep 2025

4/10 Poor

Jaelyne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not ideal and the toilet stopped flushing.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
A lot of drug people everywhere just laying in the streets doing drugs!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosa E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

jose

Stayed 2 nights in Sep 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable. Parking is expensive.
Stayed 1 night in Sep 2025