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Hampton Inn & Suites Phoenix-Surprise

2.5 star property

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Welcome to Hampton Inn & Suites, featuring a modern entrance with a prominent awning and neon sign, surrounded by palm trees and a well-maintained parking area.
Two single beds with white linens and headboards, a flat-screen TV, and a bedside table with a lamp and telephone.
Enjoy meals in this elegant dining area with a long table and comfortable seating for all.
Compact kitchenette with sink, coffee maker, kettle, and microwave.
Relax by the pool surrounded by palm trees and lounge chairs.

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    ‪10 min walk‬
  • Surprise Stadium
    ‪5 min drive‬
  • Luke Air Force Base
    ‪16 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds

Standard Room

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Enjoy a delicious buffet with a variety of dishes, including cheese omelets and sausages, served with utensils.

Holiday Inn Express Surprise by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, (1000)
The price is AU$165
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Holiday Inn Express Surprise by IHG

About the area

Surprise

With a stay at Hampton Inn & Suites Phoenix-Surprise in Surprise, you'll be within a 5-minute drive of Banner Del E Webb Medical Center and R.H. Johnson Center. .This hotel is 13.4 mi (21.6 km) from State Farm Stadium and 13.2 mi (21.3 km) from Westgate Entertainment District.

What's nearby

  • Banner Del E Webb Medical Center - 10 min walk - 0.9 km
  • Surprise Stadium - 5 min drive - 3.8 km
  • Peoria Sports Complex - 15 min drive - 16.6 km
  • Luke Air Force Base - 16 min drive - 17.3 km
  • State Farm Stadium - 21 min drive - 24.0 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and a fitness center
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 1216 square feet (109 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Edith, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short trip but overall stay was great. Enjoyed the happy hour snacks and drink. Bed was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lila Jennine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one of the staff were polite and helpful. We really enjoyed our two week stay & loved our pool time. So clean and inviting.
Stayed 14 nights in Mar 2025

10/10 Excellent

KayLynn

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at the facility. The front desk attendant Lindy was especially helpful and very friendly. All companies could use a few Lindys working for them.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early check in was a breeze Everything clean and in good working order Nice beds & bath towels Heating & AC work good
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, friendly and helpful staff, great breakfast and very clean and organized
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stephen Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 3 nights in Mar 2025

8/10 Good

AILIDH, Spring Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family on a weekend getaway. The property and room were nice. My kids enjoyed the pool. Our room could have been cleaned a little better. This room was loud. We could hear everything outside and in the hallway very clearly. The biggest negative we had was the room across the hall had a barking dog. Overall, it was a great area and place to stay. We would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cheryl, LaGrange

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Teri

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Fri Sky staff, nice and clean, good breakfast
Stayed 1 night in Mar 2025

2/10 Terrible

Veronica

Wanted to speak to General Manager but manager was conveniently unavailable. Will not use this facility or any other Hilton affiliate in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buccaneers central location in suprise
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelli

Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun pool area!
Stayed 3 nights in Feb 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud footsteps from above all night.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie, Sioux City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the room we were in was directly in front of the spotlights for the front of the building. Even with the darkening shade, my room looked like it was daytime all night. I used a sleep mask and all was good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Casey or Ashley

Stayed 1 night in Jan 2025

8/10 Good

Roger

Travelled with partner
Liked: Property conditions & facilities
We enjoyed the personal touches-cookies, breakfast, friendly staff
Stayed 4 nights in Feb 2025