2/10 Terrible
Joseph
10 Nov 2025
The overall experience was not good. We did not stay there for the night. Hotels.com buffered during the process for same-day reservations. got an email a couple hours later confirming reservation. Called the hotel to confirm with them since it was already check-in time. The lady was obviously overwhelmed when speaking with her. She stated they were fully booked. And then put me on hold for 12 minutes before I hung up. We drove down there anyway. When in line to check in the guy before us was advised they did not have a clean room for him to stay. He said give me fresh sheets and I will remake the med myself, and they did hand him fresh sheet. Not a best practice for cleanliness in my opinion. Then the couple just behind the first guy, demanded a refund for how dirty their hotel room was. Enough witnessed there to walked out. We found another hotel, more expensive, but worth it. Hoping this hotel was just having an off day, but with their scoring of 6.2 out of 10 on Hotels.com my guess it wasn’t. Live and learn, perhaps anyone who is adverse to dirty hotel rooms should consider hotels with a rating of 8 or higher, in my opinion.
Joseph
Stayed 1 night in Nov 2025


















