Downtown Phoenix Hotel

2.5 star property

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Vending machine
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Place, Chase Field
    ‪17 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Economy Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Economy Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Phoenix

With a stay at Downtown Phoenix Hotel, you'll be centrally located in Phoenix, steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. .This golf hotel is 0.4 mi (0.7 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • PHX Arena - 12 min walk - 1.0 km
  • Chase Field - 17 min walk - 1.5 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Via Della Slice Shop - ‬2 min walk
  • ‪Cibo - ‬6 min walk
  • ‪Crescent Ballroom - ‬3 min walk

About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 382 out of 1026 reviews
Rating 8 - Good. 377 out of 1026 reviews
Rating 6 - Okay. 172 out of 1026 reviews
Rating 4 - Poor. 46 out of 1026 reviews
Rating 2 - Terrible. 49 out of 1026 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Amenities
Liked the new flooring. Seemed new and easy to clean. Bathroom could use a little work. Would recommend to change name to motel though and not a hotel
Stayed 4 nights in Jun 2025

8/10 Good

Jordin

Stayed 2 nights in Jun 2025

10/10 Excellent

Carina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple who checked us in were very nice. The area was clean, I really like the aesthetic of the whole place. We went for a concert at the the PHX arena and it was within walking distance about 20 minutes. I also noticed the Van Buren is across the street.
Stayed 2 nights in Jun 2025

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place .. comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were very kind and the room was neat. I requested an early checkin and they accepted with no problem.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at this budget hotel. The staff were very kind and quickly helped us when we needed any amenities replaced. Convenient location within walking distance to the convention center. The room was clean, comfortable and nicely decorated. Staff were able to match online prices when I needed to extend my stay. Some reviews mention it being in a sketchy area, but I did not experience anything unpleasant while staying here. The few complaints I have are that the shower door (which made a VERY loud squeaking sound) didn't properly close all the way so water would sometimes splash out and the parking was very limited and full by 5pm if you stay here during a busy weekend. Overall I highly recommend this hotel and would stay again!
Stayed 4 nights in Jun 2025

4/10 Poor

Landis

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel of a find

The price point is impressive. Not glamorous on the exterior, but kind check-in man and quiet, clean and free parking/wi-fi. Plenty of towels, refrigerator, microwave - much appreciated when trying to be economical and solo female.
Stayed 3 nights in Jun 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good! Housekeeping went the extra mile for me. I am handicapped and they were very accommodating!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shanayd

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with group

Great stay in downtown

Great location in downtown, easy parking and good sized rooms . Really warm welcome. Thanks .
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior was awesome, the area wasnt too bad but the Van Buren and Crescent Ballroom nearby + the weekend of Fan Fusion had people running around all night.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the one common concern and stressful is the lack of miss calulated parking for 20 cars with 40 rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good for the price
Stayed 2 nights in Jun 2025

2/10 Terrible

Thomas

Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So pleasantly surprised for this price and location. Clean, comfy, and kitch. Other hotels spend and charge big bucks to create the the fun retro vibe this “hole-in-the-wall” gem comes by naturally. Will definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Stayed 1 night in Jun 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bathroom door does not close. Much noise in the neighborhood. No screen when you open the bathroom window. Otherwise very convenient to the music venues.
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff upgraded our reservation because we had stayed once before. Very nice people who run this place.
Stayed 1 night in May 2025