Downtown Phoenix Hotel

2.5 star property

Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Lobby
Exterior
Vending machine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Arizona State University - Downtown Phoenix
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Economy Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Economy Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

With a stay at Downtown Phoenix Hotel, you'll be centrally located in Phoenix, steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. .This golf hotel is 0.4 mi (0.7 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Arizona State University - Downtown Phoenix - 7 min walk - 0.6 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • Mortgage Matchup Center - 12 min walk - 1.0 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Via Della Slice Shop - ‬2 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cibo - ‬6 min walk

About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was friendly & quick. The room was clean & spacious. The fridge & microwave were a nice surprise. I would definitely stay here again
Stayed 1 night in Sep 2025

8/10 Good

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a dirty wash cloth left hanging in the bathroom, aside from that. The room served it's purpose of being near the event we were attending. Easily accessible walking distance to anything you need. Will most likely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All I needed in Phoenix

Safe and secure downtown location. The man who checked me in (the owner?) was very helpful letting me check in early. He was also very helpful coming to my room to find out why the tv wasn't working, and repairing it. I was able to walk everywhere that I needed to go downtown and found good places to eat.
Stayed 2 nights in Sep 2025

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
Was unaware of construction goings on the street immediately affecting the parking lot. Also, renovations to the rooms, lobby and outer corridors were made cheap, not complete and disappointing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ciria

Travelled with family
Stayed 1 night in Sep 2025

6/10 Okay

Fred

Stayed 1 night in Sep 2025

4/10 Poor

Nehemiah

Stayed 3 nights in Sep 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and area look way different online. I would compare the hotel to a Motel 6 and hotel located in an area where they are building and off the downtown area. Looks sketchy and smells a little off my taste. Good for a quick one night stay, but next time I will pay the extra and stay at a Hyatt, Sheraton, or Westin. However, I do have to say the hotel room was clean, staff at check-in was very nice and helpful, and tv and wifi on point!
Stayed 1 night in Sep 2025

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice all around, a good deal.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, Mesa

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rate and location

Nice remodeled rooms, easy check-in. Great location on the edge of Downtown, low rates which include free parking- can’t beat it. My only issue is the AC units are quite loud- couldn’t hear the TV without blasting the volume.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Travelled with family

Not safe

I was not able to stay due to the fact that it was not safe for my daughter and I. There were a lot of drug addicts and we we harassed. It was very unsafe for us
Stayed 2 nights in Sep 2025

8/10 Good

Michael John, LAS VEGAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place all upgraded but it is in the hood
Stayed 1 night in Sep 2025

10/10 Excellent

Mesa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed here for a concert at Arizona financial theater and it was perfect. Felt safe, clean, and comfy. Didn’t have to worry about parking at the venue and the walk only took us like 5 minutes and felt safe walking back even though it was dark
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great! We stay here whenever we are in Phoenix..
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service
My issue with this place is that it is not a hotel but a motel. If i had known this from the start i would have chosen somewhere else to stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ruth

Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Lynae Ashely Jojola

Stayed 3 nights in Sep 2025

8/10 Good

Robin, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jadey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice inside bad area outside a lot of homeless people
Stayed 1 night in Sep 2025

8/10 Good

Ruth

Business traveller
Liked: Property conditions & facilities
We need to be at a hearing near the capital /morrow and this hotel is like 2 mi utes away
Stayed 1 night in Sep 2025