See all properties
Save

Best Western InnSuites Phoenix Hotel & Suites

2.5 star property

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily full breakfast
Exterior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Place, Arizona Biltmore Country Club
    ‪6 min drive‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪6 min drive‬
  • Place, Biltmore Fashion Park
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(110 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,014 reviews
The price is AU$142
includes taxes & fees
2 Oct - 3 Oct
Best Western North Phoenix Hotel

About the area

Phoenix

With a stay at Best Western InnSuites Phoenix Hotel & Suites in Phoenix (Camelback East), you'll be within a 15-minute drive of Grand Canyon University and Phoenix Convention Center. .This hotel is 10.3 mi (16.5 km) from Chase Field and 10.4 mi (16.7 km) from PHX Arena.

What's nearby

  • Arizona Biltmore Country Club - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km
  • Biltmore Fashion Park - 7 min drive - 6.0 km
  • Grand Canyon University - 12 min drive - 12.1 km
  • Camelback Mountain - 25 min drive - 15.1 km

Getting around

  • Northern Ave / 19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Aunt Chiladas Squaw Peak - ‬15 min walk
  • ‪Thirst Quenchers Poolside at Squaw Peak Resort - ‬8 min walk
  • ‪Arizona American Italian Club - ‬20 min walk
  • ‪Full Moon Izakaya - ‬14 min walk
  • ‪Hole-In-The-Wall BBQ Joint - ‬10 min walk

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel in Phoenix with free breakfast and a fitness center
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Best Western Hotel Phoenix
Best Western InnSuites Phoenix
Best Western InnSuites Phoenix Hotel
Best Western InnSuites Hotel
Best Western Phoenix Hotel
Hotel Best Western Phoenix
Hotel Phoenix Best Western
InnSuites Phoenix
Phoenix Best Western
Phoenix Best Western Hotel
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western InnSuites
Best Western Phoenix
Innsuites Phoenix & Suites
Best Western InnSuites Phoenix Hotel & Suites Hotel
Best Western InnSuites Phoenix Hotel & Suites Phoenix
Best Western InnSuites Phoenix Hotel & Suites Hotel Phoenix

Reviews

Best Western InnSuites Phoenix Hotel & Suites Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

6/10 Okay

Maxine

Ok place to stay.

Check in and out was easy. The room was clean however there’s plenty of dust around the bedding. The bed wasn’t comfortable and there were only three pillows. No amenities, only two towels for shower and hand wash. Fridge wasn’t working well. Breakfast was ok; no fresh fruits or juice. Parking was ample.
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay
Stayed 1 night in Jun 2025

6/10 Okay

ISAIAS JUNIOR

Travelled with family
Disliked: Cleanliness, amenities
It was ok. Not my favorite
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well kept! No issues checking in or out! Pool was amazing. Only thing was a little critter (centipede) decided to join us in our room. Other than that amazing experience!
Stayed 4 nights in Jun 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good basic hotel in need of renovations. Great area for stores.
Stayed 10 nights in May 2025

6/10 Okay

COURTNEY

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The woman that checked us in was amazing and that is the only reason for the 3 stars. If it was not for her i would give 1. The vending machine is too expensive, the pool does not get cleaned out, they never have towels, the room is outdated, garbage was left out our whole stay, breakfast was okay, parking is great, finding the place when not familar sucks. We could not even hook up a console to the tv. Gentalmen that gave us our extended stay charged us for the same price as staying for 2 days and never asked for room to be cleaned. I will say again the woman who checked us in was accomadating and amazing. The pool is open and theres no security. There were lights out. Seemed like i needed to bring protection and i did not.
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average hotel/room

Hotel room was pretty basic, not anything fancy. Lots of parking. Surrounding area is okay. Breakfast was pretty bad with almost no options available. Pool area is okay.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Terrible

The front desk was being helpful but the housekeeping didn't do their jobs and we had to ask for towels 3 days in a row to get some and toilet paper. The beds were all uncomfortable and it was painful to get out of them in the morning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cheryl, Phoenix

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Stayed 1 night in May 2025

6/10 Okay

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is wonderful, the rooms are clean, just this time the air conditioning did not work, I ended up in a different room which the refrigerator did not have a freezer section and I needed to keep my ice packs frozen. Breakfast sucked.
Stayed 1 night in Jun 2025

6/10 Okay

heather

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean, comfortable furnishings. A-plus for the air conditioning! At check-in, my credit card was charged a $50 deposit, which I had not been told about until I asked, so that was a bit disappointing. All in all, a good stay at a nicely maintained property.
Stayed 1 night in Jun 2025

8/10 Good

Kathleen, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

8/10 Good

Yuriko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is conveniently located for our visit and the room was clean & comfortable. I rated poorly on staff & service because our check-in process was enitely unprofessional.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Manoj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel. Conveniences were a bit far
Stayed 1 night in May 2025

10/10 Excellent

Chad

Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 2 nights in Feb 2025

10/10 Excellent

lallen maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Stayed 1 night in May 2025

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only exception from a wonderful trip was; the broken microwave which I was told to use the one in the lobby 👀. And, the flagrant disregard of the staff to pick up excessive garbage outside of my room.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Stayed 3 nights in May 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025