Best Western Plus Philadelphia Convention Center Hotel

2.5 star property

Photo gallery for Best Western Plus Philadelphia Convention Center Hotel

Exterior
In-room safe, individually decorated, individually furnished, desk
Lobby sitting area
Business centre
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
1225 Vine Street, Philadelphia, PA, 19107
  • Place, Pennsylvania Convention Center
    ‪5 min walk‬
  • Place, Reading Terminal Market
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪17 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(64 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Reviews

Best Western Plus Philadelphia Convention Center Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 118 out of 1002 reviews

Reviews

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Ahlam

Disliked: Property conditions & facilities
Breakfast was nonsensically limited. Only pork sausages and scrambled egg as hot food. Cross contamination due to customers using the layout. My personal towel was taken and was not found. Only pro: staff were nice.
Stayed 3 nights in Jul 2025

2/10 Terrible

Keegan

Disliked: Cleanliness, staff & service, property conditions & facilities
Ho
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin, Myrtle Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Total nightmare and was chargerd an extra 499$ to my card
Stayed 1 night in Jul 2025

8/10 Good

Harishankkar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk guys were very prompt but since it was an independence weekend, the room services wasnt take care. Despite promising me that room services would come, they didnt turn up. Otherwise, overall everything was good.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2025

8/10 Good

Dontay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed here over the weekend to celebrate our seventh anniversary. The hotel itself was lovely, clean, comfortable, and in a great location. Most of the staff were kind and welcoming, which we really appreciated. However, one experience did put a damper on things. A member of the staff repeatedly misgendered my wife. I understand this may have been due to the name on the reservation, as she's on her gender journey and hasn't changed her legal name yet. That said, she was dressed in a way that clearly expressed her identity, and the rest of the team seemed to recognize and respect that without issue. I’m not trying to call anyone out, just hoping to share this as a reminder that small moments of recognition and respect can make a big difference, especially for transgender guests. A little more awareness and training could go a long way in ensuring every guest feels seen and welcome.
Stayed 2 nights in Aug 2025

4/10 Poor

Leoncio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at best western plus hotel after American Airlines issued me—and approximately 40 other passengers—a voucher due to a flight disruption. Upon arrival, the hotel representative refused to accept any vouchers from American Airlines. As a result, many stranded passengers, some of whom lacked access to a credit card or sufficient funds, were forced to find their own accommodations late at night. This was deeply concerning and unacceptable. In one instance, a passenger had American Airlines on the phone and offered to let the hotel representative speak directly with them, but she refused. When the situation escalated due to understandable frustration from stranded travelers, the hotel staff member threatened to call the police and told the passenger to leave the premises. This response lacked basic empathy and professionalism. Personally, I encountered issues booking the hotel through Expedia, as the system would not allow me to select the correct date. I had to call Expedia support for assistance, and only after further effort was I able to confirm a room through the hotel staff. Overall, it was a chaotic and stressful experience made worse by an inflexible and unsympathetic front desk representative. I would not recommend this hotel, especially for guests in emergency travel situations.
Stayed 1 night in Jul 2025

8/10 Good

Comeka

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Ice machine was broken
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Stayed 1 night in Jul 2025

2/10 Terrible

Zachery

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got towed cause they couldn’t tell me about parking
Stayed 1 night in Jul 2025

8/10 Good

Zonia

Stayed 2 nights in Jul 2025

4/10 Poor

Francisco

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The door to our room was smaller than the door frame. Light poured into the room from the outside hall way. and because the door was smaller than the door frame, you could hear everything going on in the hallway- making it impossible to sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin, Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No microwave in room… no laundry
Stayed 2 nights in Jul 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Angelina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have to drive to go shopping or do anything, everything I wanted was around the area. The staff where amazing too.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Zoraida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Philadelphia is vast and this was yet another hotel to experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, parking are good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Amenities
Great stzy
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not as good as described.

The hotel says it offers parking but it does not. You have to go a couple blocks across a highway to a fee parking lot. The staff was lacking friendliness. The first room they gave me (306), the door did not lock. You could just push it open. We did get another room.
Stayed 1 night in Jul 2025