Milestone Peterborough Hotel A1M, Sure Hotel Collection

3.0 star property

Photo gallery for Milestone Peterborough Hotel A1M, Sure Hotel Collection

Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 14.5 per person)
Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Norman Cross Jct 16, A1(M), Peterborough, England, PE7 3TB
  • Place, Ferry Meadows Country Park
    ‪8 min drive‬
  • Place, East of England Showground
    ‪8 min drive‬
  • Place, Peterborough Cathedral
    ‪10 min drive‬
  • Airport, Cambridge (CBG)
    ‪39 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Norman Cross

Located in Peterborough, Milestone Peterborough Hotel A1M, Sure Hotel Collection is in the business district, within a 10-minute drive of Nene Valley Railway - Overton Station and Nene Valley Railway - Orton Mere Station. .This hotel is 3.3 mi (5.4 km) from Crown Lakes Country Park and 5.1 mi (8.3 km) from East of England Arena and Events Centre.

What's nearby

  • East of England Arena and Events Centre - 5 min drive - 6.0 km
  • Ferry Meadows Country Park - 8 min drive - 9.3 km
  • Elton Hall & Gardens - 8 min drive - 11.5 km
  • East of England Showground - 8 min drive - 9.2 km
  • Peterborough Cathedral - 10 min drive - 15.0 km

Getting around

  • Peterborough Station - 17 min drive
  • Luton Airport (LTN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪BJs Fish & Chips - ‬6 min drive
  • ‪The Farmers Carvery & Grill - ‬4 min drive
  • ‪sunny cafe - ‬4 min drive

About this property

Milestone Peterborough Hotel A1M, Sure Hotel Collection

Hotel in Peterborough with a 24-hour front desk and a restaurant
Milestone Peterborough Hotel A1M, Sure Hotel Collection offers 99 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desk chairs, housekeeping is provided daily, and irons/ironing boards can be requested.
At Milestone Peterborough Hotel A1M, Sure Hotel Collection, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Milestone Peterborough Hotel A1M, Sure Hotel Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 4.50 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Desk chair
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.5 for adults and GBP 12.5 for children
  • Self parking fee: GBP 4.50 per night
  • Late check-in fee: GBP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 14687339

We should mention

This property does not have elevators

Property is also known as

Millennium Peterborough Hotel
The Milestone Peterborough Hotel
The Milestone Peterborough Hotel Sure Collection by BW
Milestone Peterborough Hotel A1M Sure Hotel Collection
Milestone Peterborough Hotel A1M, Sure Hotel Collection Hotel

Milestone Peterborough Hotel A1M, Sure Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 209 reviews
Rating 8 - Good. 61 out of 209 reviews
Rating 6 - Okay. 32 out of 209 reviews
Rating 4 - Poor. 13 out of 209 reviews
Rating 2 - Terrible. 17 out of 209 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and will return, only gripe , fire alarm went off at 2am for a few seconds, woke us up and startled us. No reasonable explanation was given .
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Half way journey

We stopped off on the way to York and it was very convenient. It was only about 1/4 of a mile off the A1M and not that far from Peterborough . We would definitely stay there again . Half way break .
Stayed 1 night in Jun 2025

4/10 Poor

Xavier

Stayed 1 night in Jun 2025

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness, staff & service
The property is clean and fairly comfortable, just a bit dated. The aircon doesn't work. The beds are ok, but the pillows are hard and the quilts are thick, so not great for hot weather with no aircon.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience

The hotel mentioned that it was managed by Best Western, so we have confidence to the brand and booked a room. Our room for 3 persons at ground floor without a fan and air conditioning, a radiator only. The outside temp exceeded 30C and the curtains were opened, the 2 small windows were shut, so the room temperature was very high. I asked the receptionist to change a room for us, but he said no. He asked me to open the small windows to open about a few inches to let air change. We felt very hot and waited for a long time, a fan was delivered to us. The fan fixing was broken, it was unable to blow toward us, it blew towards the floor. Most unfortunately thing was happened at night, bed with bugs and bite me all over my body (I can show you part of it), luckily except my face. My skin swelled and itchy. What a horrible experience! Is this hotel really managed by Best Western?
Stayed 1 night in Jun 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jun 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service
To be honest we arrived to check in and were kept waiting for 20 minutes as the receptionist was on the telephone. He then advised us that because we had booked via Hotels.com parking would have to be paid for but had we booked directly it would have been free. The final straw was when we asked if we could access the room slightly early to get changed for a wedding, only to be told that we could but it would cost per hour or part of an hour. The additional charges and parking charges would have cost about as much as the original room reservation. My advice steer clear, stay somewhere else.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alastair, Bristol

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay here. The whole hotel team were welcoming and friendly. The room was very clean.
Stayed 1 night in Jun 2025

6/10 Okay

Khalil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable hotel for the cost. East to reach, good location for travelling and decent breakfast. Didn't like the fact that had to pay separately for parking which is not mentioned previously. Booking direct gives free parking but blue if booked via any other site.
Stayed 1 night in Jun 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff everywhere fantastic breakfast, comfy bed, blackout blinds, just a great experience
Stayed 1 night in Jun 2025

6/10 Okay

Mohammed Abdur

Travelled with family
Liked: Cleanliness
Good
Stayed 2 nights in May 2025

6/10 Okay

Peter

Stayed 2 nights in May 2025

10/10 Excellent

Allan, GRUNDISBURGH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was spotless, a good size and the bed was comfortable.The staff were all very helpful. Breakfast was good with a reasonably selection. It was good value for money. This was the second time we have stayed at this hotel and we would definately stay again. Car park and outside area does not do the actual hotel justice.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very friendly helpful staff.
Stayed 1 night in May 2025

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service
Early morning check in was good fire alarm then went off couple hours later and was all very confusing no one really new what was happening and no information given
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Staff were nice- but just way too noisy 😭

Booked as it said on website there was 24 hr rooms service which I wanted to use as was off to an event too early for breakfast. Arrived to a (lovely) reception worker who said “oh we haven’t done room service for years”- and kindly told me where the nearest Tesco was. The room was fine but absolutely no sound proof from corridor at all and the doors all very heavy and noisy- guests wandering through the night (not hotel’s fault) and talking and footsteps constantly meaning I got no sleep at all. Went to speak to night manager- nice guy- in desperation at 2am- he had no real control over it which I understand. Hotel was clearly a well known chain of purple theme back in the day- looked really tired and no real warmth to the place. Room was a good size and tv worked. Just terribly poor sound protection and very heavy loud doors meaning it was a really poor experience and sadly we won’t head back there.
Stayed 1 night in May 2025

2/10 Terrible

james

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are all very courteous and friendly
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable and clean beds.I would come again.
Stayed 1 night in Apr 2025

2/10 Terrible

james

Stayed 1 night in Apr 2025

2/10 Terrible

james

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Receptionist is shocking!!!!

Receptionist wouldn’t reprogram key card she wanted the conformation emailed and wouldn’t accept quoting the name and booking reference number. What’s the point in booking a hotel if they won’t let you in your room
Stayed 2 nights in Apr 2025