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Hotel Castilla Real

3.5 star property

Photo gallery for Hotel Castilla Real

Restaurant
Restaurant
Interior
Front of property
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Calle 15 Nº 12b -15, Pereira, Risaralda, 660003
  • Place, Victoria Shopping Mall
    ‪2 min walk‬
  • Place, Olaya Herrera Park
    ‪7 min walk‬
  • Place, Plaza de Bolivar
    ‪8 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Basic Triple Room, 1 Bedroom

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Quadruple Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room Standard

1 bedroom, premium bedding, pillow-top beds, minibar

Triple Room Standard

  • 24 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Quadruple Room Standard

1 bedroom, premium bedding, pillow-top beds, minibar

Quadruple Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room Standard

1 bedroom, premium bedding, pillow-top beds, minibar

Double Room Standard

  • 24 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Standard

1 bedroom, premium bedding, pillow-top beds, minibar

Twin Room Standard

  • 24 sq m
  • Sleeps 2
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 512 reviews
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About the area

Pereira

When you stay at Hotel Castilla Real in Pereira, you'll be in a shopping district, within a 5-minute walk of Rio Casino and Victoria Shopping Mall. .This hotel is 13.9 mi (22.3 km) from Santa Rosa de Cabal Hot Springs and 13.9 mi (22.3 km) from Termales - Balneario Santa Rosa de Cabal.

What's nearby

  • Victoria Shopping Mall - 2 min walk - 0.2 km
  • Olaya Herrera Park - 7 min walk - 0.6 km
  • Plaza de Bolivar - 8 min walk - 0.7 km
  • Pereira Cathedral - 10 min walk - 0.9 km
  • Parque Arboleda - 15 min walk - 1.3 km

Getting around

  • Transportation Terminal Station - 13 min walk
  • Pereira (PEI-Matecaña Intl.) - 18 min drive

Restaurants

  • ‪Cafe Del Alma - ‬1 min walk
  • ‪Don Buñuelo - ‬3 min walk
  • ‪Classe Caffè - ‬3 min walk
  • ‪El Buho - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Castilla Real

Hotel Castilla Real offers 24 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Additional amenities at this Baroque hotel include discounted use of a nearby fitness facility and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pereira? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary cooked-to-order breakfast each morning. An additional breakfast (subject to charges) is served daily.
Hotel Castilla Real has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: noon

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for COP 45000.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: COP 45000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Castilla Real

Castilla Real Pereira

Hotel Castilla Real

Hotel Castilla Real Pereira

Hotel Castilla Real Hotel

Hotel Castilla Real Pereira

Hotel Castilla Real Hotel Pereira

Hotel Castilla Real Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 135 reviews
Rating 8 - Good. 30 out of 135 reviews
Rating 6 - Okay. 5 out of 135 reviews
Rating 4 - Poor. 0 out of 135 reviews
Rating 2 - Terrible. 2 out of 135 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was great staff very courteous room spotless great location Would recommend and definitely will go back
Stayed 6 nights in Jan 2026

10/10 Excellent

Gloria

Stayed 1 night in Dec 2025

8/10 Good

Kaan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a nice experience and clean hotel. Staff was helpful. However, air conditioning was not cooling the room enough.
Stayed 2 nights in Dec 2025

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent EVERYONE was so friendly
Stayed 4 nights in Nov 2025

8/10 Good

Jose Luis

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and convenient. It could improve a lot with a nice renovation and the WiFi needs to improve.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very friendly and helpful staff. They always went out of their way and were very nice. The location is perfect- right in the middle of everything but not loud at all. Really a perfect place to stay. Bed was very comfortable and room was very quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando Enrique

Stayed 2 nights in Jan 2025

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and helpful. Property is opposite to a historical church and close to major malls.
Stayed 2 nights in Jan 2025

8/10 Good

Leonel, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very helpful
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel cómodo y práctico.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are extremely professional and friendly. They went out of their way to ensure we had a wonderful stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel es ok.muy básico , No hay ascensor
Stayed 1 night in Jul 2024

10/10 Excellent

James, Danver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonel, Miami

Liked: Staff & service
The only good about this hotel and make the difference is the staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Asdrubal

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this place special, Amazing food ,and closed to great places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asdrubal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Asdrubal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is unique about this Hotel is the staff, all of them are simply amazing. You feel so comfortable since you step in the place. The food is so delicious, the rooms are very neat and clean. This Hotel has the best people working for it. Its location is near of nice places to go for a walk, to shop, bars and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien. Muchas gracias
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nayibe , the lady for the restaurant was very special, very attentive for the service and the detail, also Jose in the front service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato personalizado es excelente y la propiedad es muy bonita.
Stayed 3 nights in Jul 2024

6/10 Okay

Carey Eugene

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a good location. Malls, restaurants within walking distance. The staff was extremely courteous and profesional. I would not stay there again because the hotel has very few amenities. No gym or pool. If I visit Pereira again I will stay at Movich which is across the street. A little more expensive but I think it would be worth it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late at night Pablo welcomed us in and assisted us to our room. The staff was very courteous. The hotel is elegant and clean. The breakfast and service was fabulous. Will definitely be staying there on my next trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management (Jimmy) is extremely helpful and courteous. Excellent communication. The building interior is very pleasant and the breakfast area is comfortable. The housekeeping staff does an outstanding job and deserves appreciation. There is a small supermarket next door and an excellent Peruvian restaurant (Cardinal) around the corner. Probably as close to the airport as you want to be. The shuttle organized by the hotel was cost effective and on time.