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Hamilton Princess & Beach Club - a Fairmont Managed Hotel

4.5 star property

Photo gallery for Hamilton Princess & Beach Club - a Fairmont Managed Hotel

Private beach nearby, white sand, free beach shuttle, beach cabanas
Sports facility
Exterior
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
5 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Room service
  • Pet-friendly

Explore the area

View map
76 Pitts Bay Road, Pembroke Parish, HM 08
  • Elbow Beach
    ‪7 min drive‬
  • Horseshoe Bay
    ‪14 min drive‬
  • Royal Naval Dockyard
    ‪42 min drive‬
  • St. George's (BDA-L.F. Wade Intl.)
    ‪20 min drive‬

Room options

View all photos for Fairmont Gold, Signature Suite, 1 King Bed, Club lounge access, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Signature Suite, 1 King Bed, Club lounge access, Bay View

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Luxury Room, 2 Double Beds, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont, Luxury Room, 2 Double Beds, Bay View

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Fairmont Gold, Signature Suite, 2 Bedrooms, 2 Bathrooms, Bay View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Signature Suite, 2 Bedrooms, 2 Bathrooms, Bay View

  • Harbor view
  • Sleeps 6
  • 2 King Beds

View all photos for Fairmont Gold, Room, 1 King Bed, Club lounge access, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Room, 1 King Bed, Club lounge access, Harbour View

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, 2 Bathrooms, City View (Sofa Bed)

Junior Suite, 1 King Bed, 2 Bathrooms, City View (Sofa Bed)

Junior Suite, 1 King Bed, 2 Bathrooms, City View (Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Bedrooms, 2 Bathrooms, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Fairmont Gold, Suite, 2 Bedrooms, 2 Bathrooms, Harbour View

  • Harbor view
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony, Harbour View (Pacience)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Balcony, Harbour View (Pacience)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Harbour View (Deliverance)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Balcony, Harbour View (Deliverance)

  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 2 Double Beds, Balcony, Harbour View

LCD TV, DVD player

Fairmont Gold, Suite, 2 Double Beds, Balcony, Harbour View

  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Balcony, Harbour View

Penthouse, 1 King Bed, Balcony, Harbour View

Penthouse, 1 King Bed, Balcony, Harbour View

  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Double Room, 2 Double Beds, Club lounge access, City View

Fairmont Gold, Double Room, 2 Double Beds, Club lounge access, City View

Fairmont Gold, Double Room, 2 Double Beds, Club lounge access, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Fairmont Gold, Suite, 1 King Bed, Balcony, Harbour View

LCD TV, DVD player

Fairmont Gold, Suite, 1 King Bed, Balcony, Harbour View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View, Garden Area (Near pool. Separate Living Room)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Garden View, Garden Area (Near pool. Separate Living Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Garden View, Garden Area (Near pool. Separate Living Room)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Garden View, Garden Area (Near pool. Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms, Poolside (Infinity)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, 2 Bathrooms, Poolside (Infinity)

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms, Harbour View (Pitts Bay)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, 2 Bathrooms, Harbour View (Pitts Bay)

  • Harbor view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 Bedroom, Harbor View, Separate Living Room

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Harbor View, Separate Living Room

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Pool Side King, Overlooks Infinity Pool

Premium bedding, in-room safe, desk, iron/ironing board

Signature Pool Side King, Overlooks Infinity Pool

9.0 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Fairmont)

Room, 1 King Bed, City View (Fairmont)

Room, 1 King Bed, City View (Fairmont)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Double Beds, City View

Fairmont, Room, 2 Double Beds, City View

Fairmont, Room, 2 Double Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Balcony, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Signature Room, 1 King Bed, Balcony, Harbour View

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Harbour View (Separate Living Room)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Harbour View (Separate Living Room)

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Poolside (Overlooks Infinity Pool)

Shower, designer toiletries, hair dryer, bathrobes

Signature Room, 2 Double Beds, Poolside (Overlooks Infinity Pool)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Balcony, Harbour View

Premium bedding, in-room safe, desk, iron/ironing board

Signature Room, 2 Double Beds, Balcony, Harbour View

7.6 out of 10
Good
(4 reviews)
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Harbour View (Sofa Bed)

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds, Harbour View (Sofa Bed)

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Luxury King

Shower, designer toiletries, hair dryer, bathrobes

Fairmont Luxury King

9.0 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

5 bars/lounges, poolside bar

Fairmont Gold, Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, 2 Bathrooms, Harbour View (Marina)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, 2 Bathrooms, Harbour View (Marina)

  • Resort view
  • Sleeps 5
  • 2 Double Beds

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About the area

Pembroke Parish

A stay at Hamilton Princess & Beach Club - a Fairmont Managed Hotel places you in the heart of Pembroke Parish, within a 15-minute drive of Gibb's Hill Lighthouse and Bermuda Perfumery. .This beach resort is 6.7 mi (10.8 km) from Fairmont Southampton Golf Club and 6.9 mi (11.1 km) from Horseshoe Bay.
View more Resorts in Pembroke ParishOpens in a new window

What's nearby

  • Front Street - 7 min walk - 0.7 km
  • Elbow Beach - 7 min drive - 5.7 km
  • Horseshoe Bay - 14 min drive - 11.4 km
  • King's Wharf in Dockyard - 41 min drive - 25.2 km
  • Royal Naval Dockyard - 42 min drive - 25.8 km

Getting around

  • L.F. Wade Intl. Airport (BDA) - 33 min drive

Restaurants

  • ‪The Pickled Onion - ‬8 min walk
  • ‪Casey's Bar - ‬9 min walk
  • ‪Buzz Cafe - ‬9 min walk
  • ‪Coconut Rock Bar And Restaurant - ‬10 min walk
  • ‪Miles Market - ‬3 min walk

About this property

Hamilton Princess & Beach Club - a Fairmont Managed Hotel

Stylish beach retreat with 2 outdoor pools
Hamilton Princess & Beach Club - a Fairmont Managed Hotel offers 380 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A marina and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 380 guestrooms featuring refrigerators and DVD players. LCD televisions are provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy American cuisine at Crown & Anchor, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Crown & Anchor - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The Dutchess Café - This café serves breakfast, lunch, and light fare. Open daily.
1609 Bar and Restaurant - Overlooking the ocean, this restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Princess Beach Club - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Intrepid - This beachfront fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 39 for adults and USD 21 for children
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1609 Bar and Restaurant
  • Crown & Anchor
  • Intrepid
  • Princess Beach Club
  • The Dutchess Café

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
1 total (up to 24 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 12 per person, per night
  • Resort fee: USD 17.88 per person, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 21 for children
  • Airport shuttle fee: USD 65 per person (one-way)
  • Pet fee: USD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Hamilton
Fairmont Hamilton Princess
Fairmont Princess
Fairmont Princess Hamilton
Fairmont Princess Hotel
Fairmont Princess Hotel Hamilton
Hamilton Fairmont
Hamilton Fairmont Princess
Hamilton Princess
Princess Hamilton
The Fairmont Hamilton Princess Bermuda
The Fairmont Hamilton Princess Hotel Hamilton
Hamilton Princess Beach Club Fairmont Managed Hotel Pembroke
Princess Beach Club Fairmont Managed Hotel
Hamilton Princess Beach Club Fairmont Managed Pembroke
Princess Beach Club Fairmont Managed
The Fairmont Hamilton Princess
Hamilton Princess Fairmont Ma
Hamilton Princess Beach Club a Fairmont Managed Hotel
Hamilton Princess & Beach Club - a Fairmont Managed Hotel Resort

Hamilton Princess & Beach Club - a Fairmont Managed Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

curt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, historic hotel. It is also the most expensive hotel we've ever stayed at.
Stayed 7 nights in May 2025

10/10 Excellent

Cathleen

Stayed 5 nights in May 2025

8/10 Good

Joseph F.

Travelled with family
Liked: Staff & service
For the money, room cleaning left a lot to be desired. We returned from the beach on our first full day and crumbs from the morning's croissant were still on the table. It didn't appear that the rug had been vacuumed during our entire stay. Expected better.
Stayed 4 nights in May 2025

10/10 Excellent

Marco, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel right in town with wonderful amenities and view and great service to the beach club fifteen minutes away
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Beautiful views and service was great!
Stayed 8 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Hamilton
Stayed 7 nights in Apr 2025

10/10 Excellent

Deepak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing property, clean ,friendly staff with many options, their food is absolutely unbelievable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! I can’t say enough about how wonderful it is. My husband and I had a fantastic time. The hotel has everything you need.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alain, Pinecrest

Liked: Cleanliness, property conditions & facilities
Friendly staff. Comfortable and clean room. Centrally located.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located within Hamilton with quick access to the ferry and bus terminals. The hotel grounds are very well kept and feature an impressive art collection and good restaurants. The beach, while 20 mins away, is nicely set up with a bar/restaurant and good amenities. Overall very good experience at the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Virginia, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way felt totally spoiled!
Stayed 3 nights in Apr 2025

10/10 Excellent

CHRISTINA

Stayed 3 nights in Mar 2025

10/10 Excellent

Hugh

Stayed 4 nights in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful no complaints. There are many other things to do. Had a problem with the B line transportation that was attached to the package wouldn’t recommend the line. Transportation had issues not being picked up at the airport after confirming multiple times of our reservations
Stayed 3 nights in Apr 2025

10/10 Excellent

CHRISTINA V

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities - great location and professional staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Johannah Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely kid friendly beautiful spot!
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located. The beach shuttle is very convenient. Beach club amenities were very good.
Stayed 5 nights in Apr 2025

10/10 Excellent

maria Luisa

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

4/10 Poor

McGuinness

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Works going on a very non reading stay…

We stayed here for three nights and it was a terrible experience.One pool was being renovated and the infinity pool the rooms next to it had scaffolding with workers very noisy.After complaining we were moved to another room where a private function was going on above us u til 10pm and then we were woken up at 7.30 with drilling at the pool below us.The rooms manager John Richardson was so rude and kept laughing in my face.Everyday was stressful and upsetting so non relaxing.The beach club wasn’t the restaurant wasn’t open there so pointless going.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kulvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Amenities
The staff at this hotel was truly exceptional
Stayed 10 nights in Mar 2025