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Quality Inn and Conference Centre

2.5 star property

Photo gallery for Quality Inn and Conference Centre

Lobby
Free daily continental breakfast
Exterior
Spa
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
900 Pembroke Street E, Pembroke, ON, K8A 3M2
  • Place, Champlain Trail Museum and Pioneer Village
    ‪5 min walk‬
  • Place, Pembroke City Hall
    ‪2 min drive‬
  • Place, Algonquin College Pembroke Campus
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About the area

Pembroke

With a stay at Quality Inn and Conference Centre in Pembroke, you'll be a 5-minute walk from Champlain Trail Museum and Pioneer Village and within a 5-minute drive of Pembroke City Hall. .This hotel is 1.5 mi (2.5 km) from Pembroke Hydro Museum and 1.6 mi (2.6 km) from Algonquin College Pembroke Campus.

What's nearby

  • Champlain Trail Museum and Pioneer Village - 5 min walk - 0.5 km
  • Pembroke City Hall - 2 min drive - 2.3 km
  • Algonquin College Pembroke Campus - 3 min drive - 2.6 km
  • Pembroke Hydro Museum - 3 min drive - 3.0 km
  • Bonnechere Caves - 51 min drive - 58.2 km

Getting around

  • Ottawa International Airport (YOW) - 109 min drive

Restaurants

  • ‪The Beach Burger - ‬5 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Chuck’s Roadhouse - ‬7 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Subway - ‬7 min drive

About this property

Quality Inn and Conference Centre

Hotel in Pembroke with a nightclub and a coffee shop
Quality Inn and Conference Centre offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7 AM to 1 PM and on weekends from 8 AM to 1 PM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Pembroke? This hotel has 3778 square feet (351 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7 AM and 1 PM and on weekends between 8 AM and 1 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7 AM to 1 PM on weekdays and 8 AM to 1 PM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,778 square foot of space)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Clarion Hotel Pembroke
Clarion Pembroke
Clarion & Conference Pembroke
Clarion Hotel & Conference Centre Hotel
Clarion Hotel & Conference Centre Pembroke
Clarion Hotel & Conference Centre Hotel Pembroke

Quality Inn and Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 972 reviews
Rating 8 - Good. 323 out of 972 reviews
Rating 6 - Okay. 169 out of 972 reviews
Rating 4 - Poor. 91 out of 972 reviews
Rating 2 - Terrible. 37 out of 972 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kaven

Business traveller
Disliked: Amenities, property conditions & facilities
The room that I booked wasn’t available, I was given the lowest room instead. The hotel restaurant was under construction and the sauna was out of service. These were two key factors in choosing this location
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at the front desk!
Stayed 1 night in Oct 2025

6/10 Okay

Pat

Travelled with partner
Liked: Staff & service
On the whole an average budget hotel. Staff was friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Tammy

Stayed 1 night in Oct 2025

6/10 Okay

Lori

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We were there for two nights and during our two nights we had no television. This was during the Toronto Blue Jays playoffs and we could not watch any of the games in our room. Instead, we had to go across the street to a bar and of course, spend money to be able to sit there and watch the game Not impressed
Stayed 2 nights in Oct 2025

2/10 Terrible

Simon, Markham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice! but Expedia.ca had terrible mistake that forgot to send the booking to hotel. And when I arrived hotel it took 75 minutes to settle my booking. it's totally unacceptable for the service of Expedia. hope it won't happen in the future!
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room. Clean, big, welcoming! Front staff desk was amazing as well!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

2/10 Terrible

Wajiha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty. Hair all over the bed, bathroom, bathtub had brown stains. Tv did not work. Was given the wrong room than what I had reserved. Extremely noisy at night with kids running around the halls. Breakfast space felt dirty as well, very limited options. Not enough staff on-site. I would not come back here…
Stayed 1 night in Oct 2025

10/10 Excellent

William, Torbay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of parking. Nice breakfast buffet. Good coffee.
Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

JEANGUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACCUEILLANT ET COQUET
Stayed 1 night in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Oct 2025

8/10 Good

Ann

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nasty clerk

Clerk was a very unking guy, arguing with family on the phone, swearing, no appropriate, got the wrong room at first, had to go back down and get redirected to our proper reserved room, then when our son came, the clerk did not get him served right away, but had to listen to him curse, not good
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was fine. Your breakfast though needs improvement sausages were so hard nobody could chew them and I think your eggs were instant not great at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking safe and easy
Stayed 1 night in Sep 2025

10/10 Excellent

Eryn

Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly. Room was clean. Bed wasn’t the greatest.
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Cleanliness, room comfort
Disliked: Staff & service
We were not happy that the tv didn’t work and the ref refused to give us a discount or anything so we had no tv at all
Stayed 1 night in Sep 2025

8/10 Good

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great room with a fireplace. The pool area was fantastic and we used it .New TV service was hard to manage but front desk came to room immediately to get it going twice.. Included breakfast was just OK with some items already being gone way before the 10 AM closing. Very disapointed the restaurant was no longer operating as it looked to be on Expedia when we booked. Would stay there again? Probably
Stayed 1 night in Sep 2025

8/10 Good

Donna, Grande Prairie

Stayed 1 night in Sep 2025