Skip to main content
Beginning of main content
lastminute.com.au Verified Reviews
Room type Options Nightly price Book
Superior Double Room, 1 Double Bed
Room with view
28 square metres
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 2 Single Beds
Room with view
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel with health club and spa services

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This upscale hotel is 1.6 mi (2.6 km) from Riau Cultural Park and 1.6 mi (2.6 km) from Balai Adat Daerah Riau.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

For lunch or dinner, stop by Food Exchange, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 150
  • Number of floors - 15
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Free WiFi
  • Free wired Internet
  • Year Built – 2015
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 10549
  • Conference space size (meters) - 980
  • Number of outdoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Vegetable garden
  • Banquet hall
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Novotel Pekanbaru offers 150 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • TV size 40
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge.

Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Molecule Gastro - Onsite bar.

24-hour room service is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Spa Services

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No cots (infant beds) available

Children stay free

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Smoke detector

Grey water recycling system

Security system

Children stay free - maximum age 16

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 108900 per person
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Pekanbaru Opening May 2016 Hotel
  • Novotel Pekanbaru Opening May 2016
  • Novotel Pekanbaru (opening March 2016)
  • Novotel Pekanbaru Hotel
  • Novotel Pekanbaru (Opening May 2016)
  • Novotel Pekanbaru Hotel
  • Novotel Pekanbaru Pekanbaru
  • Novotel Pekanbaru Hotel Pekanbaru

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Sorry, we seem to have had an issue loading our review content. Try again?