After driving for 11 hours, when we arrived at this hotel (Wood Springs Suites Jackson Pearl I-20) in Pearl, MS in the late evening hours, check-in was a breeze. The staff member "Chrystal" at the reception check-in desk was very friendly and professional. When we got to our room we realized that we needed a few more amenities, such as soap, shampoo, conditioner and towels. Chrystal provided these items to us pronto upon request.
This particular hotel welcomed pets. We appreciate hotel's that have a pet policy as there are times when our small Frenchie has to travel with us.
The room and bathroom were clean. The bed was comfortable.