Grand Palazzo Hotel

5.0 star property

Room options

View all photos for Grand Room, Terrace, Partial Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Grand Room, Terrace, Partial Ocean View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite with Terrace and Partial View

Grand Suite with Terrace and Partial View

Grand Suite with Terrace and Partial View

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Grand Suite with Terrace and Partial View

Premium Grand Suite with Terrace and Partial View

Premium Grand Suite with Terrace and Partial View

  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Grand Room with Terrace and Partial View

In-room safe, desk, blackout curtains, iron/ironing board

Premium Grand Room with Terrace and Partial View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Partial Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 2 Bedrooms, Partial Sea View

  • 100 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Double Bed

View all photos for Premium Room, 2 Bedrooms, Partial Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Bedrooms, Partial Sea View

  • 120 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Double Bed

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About the area

Pattaya

You'll be centrally located in Pattaya with a stay at Grand Palazzo Hotel, within a 15-minute walk of Terminal 21 Pattaya and Pattaya Beach Road. .This family-friendly hotel is 0.5 mi (0.9 km) from Art in Paradise and 0.7 mi (1.2 km) from Pattaya Beach.

What's nearby

  • CentralMarina - 2 min walk - 0.2 km
  • Art in Paradise - 9 min walk - 0.8 km
  • Pattaya Beach Road - 9 min walk - 0.8 km
  • Pattaya Beach - 10 min walk - 0.9 km
  • Terminal 21 Pattaya - 10 min walk - 0.9 km

Getting around

  • Pattaya Station - 11 min drive
  • Utapao (UTP-Utapao Intl.) - 44 min drive

Restaurants

  • ‪โต้ง ชลวัว - ‬5 min walk
  • ‪Hollywood Pattaya - ‬4 min walk
  • ‪Coffee World - ‬5 min walk
  • ‪Hachiban Ramen (ฮะจิบัง ราเมน) - ‬6 min walk
  • ‪Café Amazon - ‬3 min walk

About this property

Grand Palazzo Hotel

Luxury hotel with free parking connected to the convention center in Pattaya
Grand Palazzo Hotel offers 287 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 287 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Satisfy your appetite for lunch or dinner at Royal Kitchen Restaurant, a restaurant which specializes in Thai cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Royal Kitchen Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Kitchen Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 250 for children
  • Rollaway bed fee: THB 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya

Grand Palazzo Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 230 reviews
Rating 8 - Good. 76 out of 230 reviews
Rating 6 - Okay. 37 out of 230 reviews
Rating 4 - Poor. 17 out of 230 reviews
Rating 2 - Terrible. 5 out of 230 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

John, Surrey

Liked: Cleanliness
Disliked: Staff & service
Not a 5 star, more like a 3 star. Breakfast was not up to par. Will not return in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would always stay there, No where else..
Stayed 5 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kerene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and efficient. Hotel located in a convenient area. Beautiful decoration and layout.
Stayed 3 nights in Apr 2025

8/10 Good

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and service
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

OMER, VOLUNTARI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,
Stayed 8 nights in Feb 2025

10/10 Excellent

Jann Ruperr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation next time I’m in the area. I will use it again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room is very noisy during the night, the staff switch me to a better quiet room, I am very happy with the hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Ted

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kiera

Liked: Staff & service
Disliked: Property conditions & facilities
This is definitely NOT a five star hotel. The rooms were big and spacious and the bed was comfortable but that’s about it. Could use some updates and also the room service was pretty much non existent. I tried to order 3 times and each time, they called back and told me the items I wanted were unavailable even though they were on the menu.
Stayed 3 nights in Dec 2024

8/10 Good

SEOKKOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Yahaira

Stayed 3 nights in Oct 2024

8/10 Good

Darryl

Spacious room
Stayed 13 nights in Oct 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service
I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆‍♀️
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
浴室水很難調教，時凍時熱，早餐款式很少，房間很大床很寬敞，其他都可以。
Stayed 3 nights in Jul 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

HUNG SANG

Stayed 3 nights in May 2024

8/10 Good

Sasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oo
Stayed 10 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Cons and pros

The breakfast was underwhelming. There was a black spot in the hallway ceiling which looked concerning. The TV has limited options. The room was very spacious. Room service was decent. Workers and people were incredibly friendly. Location was close to a laundromat, 7/11, big c mall, and the beach. Very good price point but I think I got lucky with that. Would stay again if I got the same deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amandeep

Stayed 4 nights in Apr 2024

6/10 Okay

Chung-Ming

Stayed 6 nights in Mar 2024