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Empress Pattaya Hotel

3.5 star property

Photo gallery for Empress Pattaya Hotel

Restaurant
Outdoor pool
Rooftop terrace
Empress Corner
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
436/21 Pattaya 2nd Road, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach Road
    ‪5 min walk‬
  • Place, Pattaya Beach
    ‪5 min walk‬
  • Place, Terminal 21 Pattaya
    ‪5 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪36 min drive‬

Room options

View all photos for Corner Double

Minibar, in-room safe, individually decorated, individually furnished

Corner Double

  • Sleeps 2

View all photos for Deluxe Empress King Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Empress King Room

  • Sleeps 3

View all photos for Deluxe Empress Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Empress Twin Room

  • Sleeps 3

View all photos for Deluxe Empress Twin Room

Deluxe Empress Twin Room

Deluxe Empress Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Empress King Room

Deluxe Empress King Room

Deluxe Empress King Room

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Empress Corner

Minibar, in-room safe, individually decorated, individually furnished

Empress Corner

  • Sleeps 3

View all photos for Empress Corner

Empress Corner

Empress Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Bed

Deluxe Premier King Bed

Deluxe Premier King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier Twin Bed

Deluxe Premier Twin Bed

Deluxe Premier Twin Bed

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Corner King Bed

Grand Corner King Bed

Grand Corner King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Bed

  • Sleeps 2

View all photos for Deluxe Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Bed

  • Sleeps 2

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About the area

Pattaya

With a stay at Empress Pattaya Hotel in Pattaya (Central Pattaya), you'll be steps from CentralMarina and Art in Paradise. .This hotel is 0.1 mi (0.2 km) from Tiffany's Show and 0.7 mi (1.1 km) from Pattaya Beach Road.

What's nearby

  • CentralMarina - 2 min walk - 0.2 km
  • Art in Paradise - 3 min walk - 0.3 km
  • Pattaya Beach Road - 5 min walk - 0.5 km
  • Pattaya Beach - 5 min walk - 0.5 km
  • Terminal 21 Pattaya - 5 min walk - 0.5 km

Getting around

  • Pattaya Station - 13 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 92 min drive

Restaurants

  • ‪Roof Top Sky Bar - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪MK (เอ็มเค) - ‬2 min walk
  • ‪Food Center Pattaya Sai 2 - ‬1 min walk
  • ‪CQK Mala Hotpot - ‬2 min walk

About this property

Empress Pattaya Hotel

Empress Pattaya Hotel offers 105 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 105 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
At Empress Pattaya Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 220 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of THB 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately THB 220 for adults and THB 170 for children
  • Airport shuttle fee: THB 2150 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Empress Pattaya
Pattaya Sabai Empress
Sabai Empress
Sabai Empress Hotel
Sabai Empress Hotel Pattaya
Sabai Empress Pattaya
Empress Pattaya Hotel Hotel
Empress Pattaya Hotel Pattaya
Empress Pattaya Hotel Hotel Pattaya

Empress Pattaya Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 140 reviews
Rating 8 - Good. 52 out of 140 reviews
Rating 6 - Okay. 15 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 5 out of 140 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa, San Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room was very big w a tub which I enjoyed very much. It was spotless clean and it also had a mini bar with water, beer and sodas in which I could enjoy at any time. The bed was big but a bit lumpy , the pillows were soft and comfortable. Due to the design of the shower , every time I would shower water would leaked towards the toilet so I had to put a towel on the floor to soak up the water. There was a restaurant in the building so I can order room service from 6-2pm which I really liked. The tv was small and did not have that many channels available but I was almost never in my room so it wasn’t an issue. The pool was big, clean and towels were available for the pool and I could also order drinks which it was amazing. I was less than 5 min walk from the beach. Overall a wonderful stay.
Stayed 19 nights in Nov 2025

10/10 Excellent

Nang Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that the room, didn't have microwave.
Stayed 5 nights in Nov 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little outdated as in the room but it was huge , how ever the bathroom was fantastic big bath and great shower
Stayed 3 nights in Sep 2025

10/10 Excellent

Daryle

Stayed 3 nights in Sep 2025

10/10 Excellent

Abraham Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only thing that I personally didn't like was that the TV was basic. I think it would be good if it was a cable tv or even a smart tv
Stayed 7 nights in Aug 2025

10/10 Excellent

Nikolei

Stayed 3 nights in Aug 2025

6/10 Okay

Alex

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff didn't acknowledge me at the reception for check in, and couldn't even tell me and my friend apart when handing back passports!
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Loved my stay here. Staff where really friendly and helpful, room was big and clean and in a decent location that wasn’t to noisy at night
Stayed 8 nights in Apr 2025

10/10 Excellent

Paul, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Multiple time visitor to this hotel. Location is great and the staff are friendly. Rooms are comfortable and clean.
Stayed 4 nights in Apr 2025

6/10 Okay

Alyssa, Langley

Travelled with group
Liked: Cleanliness
Room was fine buy quite minimal, food was open for limited hours.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express pattaya

Stayed at the Empress hotel a number of times and its always been a good , plenty of bars ,restaurants, shopping centres all within easy reach
Stayed 6 nights in Feb 2025

8/10 Good

Stephen Cun Xiong

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Winson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at empress! Very clean and close to terminal 21
Stayed 3 nights in Nov 2024

10/10 Excellent

David D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Stayed 28 nights in Dec 2024

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay. Clean rooms friendly staff. Good price range close to two shopping malls.
Stayed 9 nights in Nov 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel i have ever stayed in, while visiting Pattaya, Thailand...
Stayed 10 nights in Oct 2024

10/10 Excellent

sam, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it within walking to terminal 21 some nite markets and beach
Stayed 2 nights in Oct 2024

10/10 Excellent

MONJUR

Stayed 4 nights in Jun 2024

8/10 Good

Calvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay this year. My only disappointment was the pool area which had not been improved since my last visit in May 2024. Needs improvement with the decking area. Once again lack of sun beds although on my last day there was a delivery of replacement. This let’s the hotel down.
Stayed 28 nights in Aug 2024

6/10 Okay

rodney

Liked: Cleanliness, staff & service
It was okay
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Neil

Stayed 12 nights in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff all friendly and helpful. Hotel clean and tidy. Perfect location with Beach Road 5 minutes walk away.
Stayed 27 nights in Apr 2024