The hotel was very clean, was aesthetically beautiful! Loved my room, was very spacious and comfortable. However, the hotel is huge! Has lots of floors and I felt like they didn’t have enough staff to manage the reception. There was always long queues in the reception to check in, check out or ask for help. I had a phone in my room, I rang reception several times on two different days and no one ever picked up. I had to queue for over 25 mins to enquire about the pool, in the end I didn’t swim as it was just too tedious! I really hope they can improve on how much staff they have there. Other than that, I liked my room, the location was ok, there’s a metro close by, so it’s convenient