Hotel Acapulco

3.0 star property

Photo gallery for Hotel Acapulco

Classic Double Room, 1 Double Bed, Non Smoking
Restaurant
Reception
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Calle 30 Este, Entre Ave Cuba y Ave. Peru, Panama City, Panama
  • Cinta Costera
    ‪6 min walk‬
  • Via Espana
    ‪3 min drive‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪3 min drive‬

Room options

Classic Double Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Triple Room, Non Smoking

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Panama City

With a stay at Hotel Acapulco in Panama City (Calidonia), you'll be a 4-minute walk from Avenida Balboa and 7 minutes by foot from Cinta Costera. .This hotel is 3.1 mi (5 km) from Albrook Shopping Mall and 3.3 mi (5.3 km) from Multiplaza Pacific Mall.

What's nearby

  • Avenida Balboa - 5 min walk - 0.5 km
  • Cinta Costera - 6 min walk - 0.6 km
  • Via Espana - 3 min drive - 2.5 km
  • Albrook Shopping Mall - 3 min drive - 2.5 km
  • Multiplaza Pacific Mall - 4 min drive - 4.6 km

Getting around

  • Estación Lotería - 3 min walk
  • Panama City Passenger Station - 11 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 7 min drive

Restaurants

  • ‪Café Boulevard Balboa - ‬8 min walk
  • ‪Saoco - ‬6 min walk
  • ‪Hotel Avila Eco Inn - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Acapulco

Hotel with free parking, a short walk to Avenida Balboa
Hotel Acapulco offers 55 air-conditioned accommodations with safes and complimentary toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel Acapulco has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Acapulco Panama City
Acapulco Panama City
Hotel Acapulco Hotel
Hotel Acapulco Panama City
Hotel Acapulco Hotel Panama City

Reviews

Hotel Acapulco Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 113 reviews
Rating 8 - Good. 41 out of 113 reviews
Rating 6 - Okay. 20 out of 113 reviews
Rating 4 - Poor. 5 out of 113 reviews
Rating 2 - Terrible. 10 out of 113 reviews

Reviews

6/10 Okay

Adam, Georgetown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for the price. Nothing special about this property.
Stayed 3 nights in Jun 2025

6/10 Okay

Julio, Panama

Business traveller
Liked: Cleanliness, staff & service
La música del local conexo hace que dormir sea una hazaña
Stayed 1 night in Apr 2025

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a 1 star hotel, definitely not a 3 star. As you enter, the lobby and elevator can pass for a 2/3 star hotel. Once you get to the hallways to the rooms, it is barely a 2 star. I took pictures of the ceiling in the living area that show pealing paint on 1/2 of the ceiling and an air conditioner from Y2K.
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cliente satisfecho

La experiencia fue excelente, el personal del hotel siempre amable a los requerimientos, cerca del metro, limpieza excelente, un poco de ruido en la noche pero no insoportable. Recomendaría el hotel a cualquiera y regresaré a él en mi próxima visita a Panamá
Stayed 5 nights in Jan 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold AC..good.
Stayed 2 nights in Dec 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
They are not courteous , not friendly at all
Stayed 4 nights in Dec 2024

10/10 Excellent

Loyda

Stayed 3 nights in Nov 2024

10/10 Excellent

Viktor

Stayed 2 nights in Sep 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service
Like the staff professionalism!
Stayed 5 nights in Aug 2024

10/10 Excellent

Enrique

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 11 nights in Jul 2024

10/10 Excellent

Orayvon Marvin zigaro

Liked: Amenities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Lavern

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lavern

Travelled with family
Liked: Cleanliness, staff & service
In the city. Everything is near. Everything in walking distance. $5 on yellow taxi to hotel, $3 in uber. Price is great. Hot water need to be better though. Would be nicer if the was a small fridge and microwave in room
Stayed 1 night in Apr 2024

10/10 Excellent

Lavern

Stayed 1 night in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place basic in amenities but can’t beat the price and everyone is helpful and nice
Stayed 1 night in Apr 2024

8/10 Good

Alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Anecia

Liked: Cleanliness
It was my first time at the hotel and it was ok and very clean they clean my room everyday and its cheap and affordble so i will say 8 out of 10
Stayed 6 nights in Nov 2023

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budget hotel

This is a nice cheap hotel. Everything works and it is clean. It is very close to a metro station. If you are looking for a budget hotel, this one is very nice for what you pay. As for hotels.com (expedia), big fail. I accidently booked the wrong dates. I tried to change the dates, and they said the hotel wouldn't do it. I called the hotel, and they said they would, but since it was done by expedia, I had to go through expedia. I called expeia back, and they had someone look into it. 3 days later, they said they could not get a refund, when all I wanted to do was change dates. So I show up when I needed to be there, and the hotel changed the dates for me.
Stayed 3 nights in Oct 2023

6/10 Okay

Marceen

Travelled with family
Disliked: Amenities
Property was ok except we had to ask for clean towels every morning because they don’t clean the rooms in the days
Stayed 5 nights in Sep 2023

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
location is convenient
Stayed 7 nights in Jun 2023

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive clean hotel

Inexpensive hotel , clean. Good restaurant. They did charge me $15 to wash one of their old sheets which was slightly soiled.
Stayed 1 night in May 2023

2/10 Terrible

Cedide

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheaper than what you pay

This is a cheap place and there is an understanding that you get what you pay for. But not in this case here. This place feels very much like a place one would rent by the hour. First sign was that they handed the remotes for the TV and AC at the reception. Lights were off in the corridors we had to use our phones to see the room numbers. We rented 2 rooms. They were nothing like the photos. dark, small and claustrophobic, wires hanging and broken fixtures.. But worse was the sanitation. One room was made but sheets had body hair and stains on it, mold in the shower, air conditioner which was full of dust, dirty curtains... And be warned don't ever remove the sheets and look at the mattress. We did not check the other room as it was not the kind that we wanted. A room with single beds rather than the room with a queen size bed we wanted. Things broke down after that. The receptionist did not understand any English nor showed any interest in trying, She asked for more money but we could not understand why. At one point she said we have to call Hotels.com and cut us off. We did and they called the reception but failed to communicate and resolve the issue as well. As there was nothing else to do we moved to different hotel although we had booked for 4 nights. Forget the comfort, we did not feel safe getting into bed. So our suggestion is to avoid this place there much better around, or at least book for single night first. You can always extend but won't get money back.
Stayed 4 nights in Mar 2023

2/10 Terrible

Cedide

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

This is a cheap place and generally you get what you pay for. Not here. This place feels like a place one would rent by the hour. They handed the remotes for the TV and AC at the reception. Lights were off in the corridors we had to use our phones to see the room numbers. And the rooms. We rented 2 rooms. They were nothing like the photos. dark, small and claustrophobic. Sanitation was worse. One room was made but sheets had body hair and stains on it, mold in the shower, dust blower as an air conditioner and so on. We did not check the other room as it was not the kind that we wanted, had single beds instead of a double bed. We wanted to change the rooms. Things broke down after that. The receptionist did not understand any English nor showed any interest in trying, She asked for more money but we could not understand why. Then she said we have to call Hotels.com and broke off. We did and they called the reception but failed to communicate as well. At the end we had to abandon although we had booked for 4 nights. Just did not feel safe getting into bed anymore. We traveled a lot in the America's, For us hotel is a place to crash to get ready for the next day. Our only real expectation is to not share bodily fluids and hairs and not to have issues. This did not meet it. So our advice would be to skip the place, or at least do not book for multiple nights initially. You wont get your money back.
Stayed 4 nights in Mar 2023