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Decapolis Hotel Panama City

4.0 star property

Photo gallery for Decapolis Hotel Panama City

Exterior
Creator video
Meeting facility
Deluxe Double Room, 2 Double Beds, Sea View
2 restaurants, breakfast, lunch, dinner served; sushi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

View map
Avenida Balboa Con Multicentro, Panama City, Panama
  • Place, Avenida Balboa
    ‪1 min walk‬
  • Place, Cinta Costera
    ‪6 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪12 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Sea View

Deluxe Double Room, 2 Double Beds, Sea View

Deluxe Double Room, 2 Double Beds, Sea View

8.2 out of 10
Very good
(22 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(79 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(10 reviews)
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Megapolis Hotel Panamá
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.2 out of 5, Very good, 1,193 reviews
Megapolis Hotel Panamá

About the area

Panama City

With a stay at Decapolis Hotel Panama City, you'll be centrally located in Panama City, steps from Avenida Balboa and Multicentro Panama. .This casino hotel is 1.8 mi (2.9 km) from Via Espana and 2.1 mi (3.4 km) from Multiplaza Pacific Mall.

What's nearby

  • Avenida Balboa - 1 min walk - 0.0 km
  • Cinta Costera - 6 min walk - 0.6 km
  • Multiplaza Pacific Mall - 12 min walk - 1.1 km
  • Via Espana - 16 min walk - 1.4 km
  • Albrook Shopping Mall - 4 min drive - 5.4 km

Getting around

  • Panama City Passenger Station - 19 min drive
  • Iglesia del Carmen Station - 19 min walk
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 15 min drive

Restaurants

  • ‪Hard Rock Cafe Panamá - ‬1 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Sky Lounge Hard Rock Hotel - ‬1 min walk
  • ‪Caminito de la Empanada - ‬3 min walk
  • ‪Ciao Restaurante - ‬2 min walk

About this property

Decapolis Hotel Panama City

Central Panama City hotel connected to a shopping center, steps from Avenida Balboa
Decapolis Hotel Panama City offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Decapolis Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 246 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy sushi at Martini Sushi Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Panama City? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Martini Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar.
Petit Bistro - This bistro specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Martini Sushi Bar
  • Petit Bistro

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (12,000 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment 1 day prior to arrival or at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Decapolis Panama City
Decapolis Radisson
Decapolis Radisson Panama City
Panama City Radisson
Radisson Decapolis
Radisson Decapolis Hotel
Radisson Decapolis Hotel Panama City
Radisson Decapolis Panama City
Radisson Panama City
Decapolis Hotel Panama
Hotel Decapolis Panama
Radisson Decapolis Panama City Hotel
Decapolis Panama City
Radisson Decapolis Panama City
Decapolis Hotel Panama City Hotel
Decapolis Hotel Panama City Panama City
Decapolis Hotel Panama City Hotel Panama City

Reviews

Decapolis Hotel Panama City Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 760 out of 1393 reviews
Rating 8 - Good. 368 out of 1393 reviews
Rating 6 - Okay. 150 out of 1393 reviews
Rating 4 - Poor. 59 out of 1393 reviews
Rating 2 - Terrible. 56 out of 1393 reviews

Reviews

10/10 Excellent

octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was great, always ready to help you out. Hotel itself and room not that nice, they need a little more attention.
Stayed 7 nights in Jul 2025

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, room comfort
Great location. Nice hotel, friendly and accommodating staff, great breakfast, lovely pool and restaurants. However, rooms are dated and smells stuffy. Airco in room wasn't working well. Lighting in the room was insufficient. I had to request more lighting. I switched to a handicap room because the tub was very high in a regular room and extremely difficult for an elderly person with mobility challenges to get in and out of the tub. Unfortunately, the drain in the shower stall in the handicap room was blocked and caused water to overflow on the floor around the toilet and into the living area. We reported it and someone came to unclog it but it made no difference. I had to call twice to get housekeeping to mop the water on the bathroom floor and outside of the bathroom in the bedroom area. Not good at all for me who uses a cane to get around.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable Vacation

The Decapolis hotel is nestled in the historic Casco Viejo district, an area accessible to transportation, food, restaurants, and close to the downtown center. This hotel along with the sister hotel, Megapolis provides a hot breakfast. Pretty good for the money. The restaurant has great food options. I like ❤️ this hotel, the staff is friendly and professional. A great place for family vacations. The con is that it can use some modern updates. You get free internet, bed is comfy and it is best to arrange transportation using the company's recommendations. The charge is $35 up to three people from the airport. If you need the greatest taxi, and personal tour guide, that will take you around for the entire day for about $100.00 (4 people), use Willy Smith, he can be found on WhatsApp 50766431378.
Pandora Building
Fresh seafood
Stayed 5 nights in Aug 2025

10/10 Excellent

Pablo

Stayed 2 nights in Aug 2025

8/10 Good

Kieshla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free internet, breakfast options nice and tasty
Stayed 5 nights in Aug 2025

10/10 Excellent

TRACYIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant options were great. room was comfortable. Had an enjoyable stay!
Stayed 7 nights in Jul 2025

8/10 Good

Freeney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Some extra privacy was missing in the room due to glass door and no separate fully closed bathroom.
Stayed 13 nights in Jul 2025

8/10 Good

Elder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Karma

Travelled with family and small children
Liked: Staff & service
It was a good property.
Stayed 2 nights in Aug 2025

8/10 Good

edegar

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Place was fine
Stayed 1 night in Jul 2025

10/10 Excellent

Christien-Lennox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay. It is directly connected to a mall, there is event plus to help with activities (ask for Gabriel), and I was able to find everything inside the hotel with ease!
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn Mowatt

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and walkable
Stayed 7 nights in Jul 2025

10/10 Excellent

Ravindra

Stayed 10 nights in Jul 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, near of pricipal outless
Stayed 1 night in Jul 2025

8/10 Good

Yusel A Vieites

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Dangelo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest hotel
Stayed 1 night in Jul 2025

8/10 Good

Shaliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more bilingual staff
Stayed 5 nights in Jul 2025

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
The hotel was fully booked in somehow there cleaning staff, clean sheets, and towels was a challenge
Stayed 1 night in Jul 2025

8/10 Good

Suresh

Stayed 5 nights in Jul 2025

10/10 Excellent

SUSAN, EAST COAST DEMERARA

Stayed 5 nights in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most locations in the city.
Stayed 8 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Overall great stay.. the convienanc
Stayed 2 nights in Jul 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A V O I D

We rented 2 ocean view rooms for 3 adults and 3 children for 5 days. The rooms were mediocre at best. Linens, pillows, towels, mattresses were not good. House keeping came twice. Our sheets were never changed. The personnel at this hotel are incredibly unfriendly. It was absurd. Both families had issues with room keys not working a number of times. No apologies EVER for the inconvenience. Our first night we dined at the sushi restaurant. When the bill came, I filled out the receipt with my room number. At 9 PM, when my 2 children and I were asleep, a staff member knocked loudly on our door, waking all of us. He said he needed my credit card because I had not previously allocated a dollar amount for food charges at check-in. What kind of weird policy is that??? We were there for 5 days!! Why wake us in the middle of the night to settle a food bill? RIDICULOUS The pool is tiny. The pool area is a joke. The location of the hotel is VERY difficult to get to. I've been to Panama many times. I stay with family or I stay at the Plaza Paitilla Inn. I selected the Decapolis this time because I needed two rooms and it offered free breakfast and was less expensive than Plaza Paitilla. I spent every minute of every day regretting this decision. Both hotels are in generally the same area: Paitilla. But the difference in total experience is mind-blowing. Save yourselves the grief. Do as I will do from this day forward: Choose Plaza Paitilla Inn, or ANYWHERE ELSE
Stayed 5 nights in Jul 2025