8/10 Good
Jean P.
18 Apr 2025
Liked: Cleanliness
Great place - poor management/owners
The property itself was perfect - clean, great location, ideal for our family of 4. However, lots of little things added up to a headache. The code for the door did not work, a quick call and it was fixed. Not a big deal, but this was just the first of a lot of small issues. No code was left for the pool or the lock box that contained the key for the golf cart. Which meant more time out of our vacation to contact management. The main tv was not working upon arrival, which they quickly fixed but it meant another call to get it fixed. The dryer did not work, another call was placed and while we were there it was never fixed. The biggest headache of all was that the golf cart was not properly registered and we were “pulled over” by the HOA. We went back at forth with management over this issue which they blamed on the owners negligence. We specifically picked this property due to having a golf cart and we were unable to use it the entirety of our stay. We are still going back and forth trying to get compensation for the lack of this amenity. I would absolutely stay in this location/neighborhood again however with so much back and forth over what amounted to daily issues - skip this property and rent from someone else.
Jean P.
Stayed 5 nights in Apr 2025